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November 2023 by Listo Ormsby
Very upsetting to arrive at 6:42 to find the door locked when store hours Clearly say it closes at 7:00 p.m.I was planning to buy two new cell phones and drove 10 minutes just to come here and find that the employee can care less about the job and making sales until the very last minute that the store should remain open. I find it disrespectful lazy and definitely unprofessional. I sure as hell won't be coming back! Today is October 21st of 2023. Come on Metro get your people straight! The saddest part is at the employee was still there lights were completely on I knocked and still decided to ignore me. Ugly humans!
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September 2023 by David Herran
Great service ???thank you?
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September 2023 by celona perdiz
Brianna is an excellent employee who went above and beyond to try to help me with a problem on my account that was created by metro customer service making a mistake. I didn't close my account yesterday because of her kindness, professionalism and time.
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June 2023 by Automatic Systematic
I have been to almost every metro store in town they suck there rude and all around just shady but the ladies at this store were amazing thanks again
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March 2023 by Karla Altamirano
Today, 03•06•23, i had the pleasure of Once again being assisted by, Miranda @MetroPCS Store!Which is the reason why I have to give her, ?Miranda?, a........✨SPECIAL SHOUT-OUT✨She is by far an outstanding employee, who goes above and beyond to help All customers! I appreciate her patience and for actually paying attention to my concerns/needs!Not only did Miranda resolve the problem I had struggled with, on the prior cell phone service plan, but she also set me up on a Much Much Better plan!I refuse to go to any other store!That Woman deserves a Raise!!!!~Oh and the gentlemen (I forgot to ask for his name ) working alongside Miranda, also has Great Customer Service Skills! Greets everyone w/respect and always kept himself busy helping Miranda!Perfect Teamwork ??Definitely Recommending this store Only because of the?Diligent Duo? working there this morning ??
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December 2022 by YY MNDZ
After dealing a whole week with customer service on the phone and nothing being fixed, I decided to go into the office. I had been sooo frustrated and phoneless and with no help. I walked in and Lesley greeted me as soon I as I walked through the door. I explained her my situation. Right away she worked on it and gave me different solutions! Thank you sooo much for the friendliness and positive attitude! You were amazing and helped me out right away after being on the phone for hours and a week of waiting for a solution.! She needs to be acknowledged for her great customer service and bilingual skills! Thanks again!
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November 2022 by Daniel Lopez
This place needs to review the worker they have two girls working when I walk in, a tall blonde and a oversized one I asked for help with my sons phone she went on his settings and erase, rest or deleted everything it was a new phone like if we bought it right there do not come here when she’s working Lesley has Horrible customer service!!!
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October 2022 by Yuliana Mendez
After dealing a whole week with customer service on the phone and nothing being fixed, I decided to go into the office. I had been sooo frustrated and phoneless and with no help. I walked in and Lesley greeted me as soon I as I walked through the door. I explained her my situation. Right away she worked on it and gave me different solutions! Thank you sooo much for the friendliness and positive attitude! You were amazing and helped me out right away after being on the phone for hours and a week of waiting for a solution.! She needs to be acknowledged for her great customer service and bilingual skills! Thanks again!
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September 2022 by Julian Otero
Corbin and Nick were there to answer my questions and helped me out with my upgrade. I enjoyed going to this store location.
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March 2022 by Weldon Mayes
Brianna is the best person to buy a cell phone from.
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September 2021 by Eddie Rocha
The two young ladies that work there when out of their way to help me get a replacement phone that was under warranty my phone didn't come right away but they treated me really good there I was happy with their customer service
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April 2021 by Elisa Parra
This store has excellent customer service and really cares about helping their customers to find what they need especially in n a budget. Stop in today you won't be disappointed, ask for Abigail she rocks!
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February 2021 by Derek Andrew Davis
I switched a phone line from my business AT&T account today for a business partner of mine. We got him set up pretty easily with a $500 Samsung A51 for $99 plus a $50 rebate coming in 3 months. Great deal and easy switch for my buddy. Thanks Carlos on 22nd and thanks Angie on St. Mary's.
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July 2020 by omer mendoza
Metro By T- Mobile
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July 2020 by Yadrina Chavez
The two girls that work there are the best thats why I'm putting putting 5 star. One of the guys charged me $120 for 2 phone cases and 2 tempered glass when he told me he was only charging me $10 for each. Just make sure you get one the girls. I'm going back tomorrow morning to talk the manager. I called metro and the guy told me to go back and talk to the manager.
