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March 2024 by Chris Porta
My gf has been a happy Metro customer for several years and finally convinced me to move. The main reason I was going to move was because of the $25 price. She verified two different times that Metro would honor the $25 rate. However when we went into this store, the associate started to sign me up for a $65 rate. He said that we had to start there and maybe work down. Uh, no. In fact, he said customer service was misinformed and wrong. We immediately called customer service and guess what, he was wrong. We got on board with a $25 plan. Avoid this store and deal with phone customer service when possible.
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February 2024 by Silvia Lopez
Don't buy here. Amen fraud and Leave them starting withCrystal is very bad andhe does not care
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February 2024 by Daniel L.
Don't come here!! My mother is sick and went in to get a new phone on February 10th there was a Indian guy and a girl her named tag said Vivi they sold her a phone didn't let her know she had to pay activation she paid $500 for the phone when online and in the store say it's $250 they scammed my mother and Metro needs to do something they shouldn't be able to scam more people that are sick
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February 2024 by SamaRita Valenzuela
Just stay away from all the metros! If they are being managed by the Christal RUN! SHE WILL TAKE YOUR MONEY. ITS SO SAD PEOPLE WORK HARD TO COME TO THIS PLACES AND GET JACKED
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December 2023 by Maricarmen
The girls there don't like to help, they are only there to sell, very bad experience, so much so that I had to call customer service and they were still very rude, they didn't help me, the area supervisor had to come...
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November 2023 by Kat Ruiz
Completely horrible management I was wrongfully terminated and on top of that I was not given my commission on my last check I attempted to reach out to my manager Crystal Perez zero help she only argued with me as well at the owner Sunhi completely unprofessional I asked for a contact for someone hire up to address my issue and they will not respond to me. The owners last message “I’ll get back to you later I’m busy” and yet no call from anyone…
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November 2023 by Brian Foster
Went at 10 am no one there waited 30 minutes and leeft
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September 2021 by Mr Duran
Julian got me equipped with a fully loaded iPhone ??
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August 2021 by Google user
Customer service is great \\u0026 you always feel welcomed by employees , very knowledgeable team they have at this location they will help you with anything you need with no hesitation! 5 stars for this location ! :)
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May 2021 by Briseida Vazquez
Customer service is great & you always feel welcomed by employees , very knowledgeable team they have at this location they will help you with anything you need with no hesitation! 5 stars for this location ! :)
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May 2021 by Nancy Cota
Amazing customer service, employees are very knowledgeable, patient and professional.I highly recommend coming to these store !!
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October 2020 by Ed Sainz
This guy here explained me everything perfect really professional 10 /13/202011:@m
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June 2020 by Mark Valdez
Cj was great help!!
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March 2019 by aaron zamora
Bought an Iphone 6s this morning and customer service was excellent. Only one employee working there and she took care of us 3 customers with ease. Nancy deserves a pay raise.
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December 2018 by Tracy Hyatt
The young lady that worked with us 12/20/18 around six or 7 at night was amazing. Great customer service. And the other guy that was there too was very nice and helpful. Made everything soo easy and answered every question. Great customer service. Will do all my future shopping there. She deserves a raise!!! Very patient with all my questions and kind, while my daughter was dancing around the store. I can't express how much I appreciated her customer service.....