MHC Healthcare Wilmot Family Health Center has received mixed reviews from its patients. Many visitors express positive experiences, particularly highlighting the kindness and helpfulness of the front desk staff. The dental team, including dentists like Dr. Weege and Dr. Sosa, is praised for their professionalism, knowledge, and ability to make patients feel comfortable. Patients appreciate the modern and clean environment of the facility, as well as the sliding scale fee system available for those without insurance. However, there are notable concerns regarding communication and wait times from the medical assistants. Some patients report delays in follow-up care and difficulties in reaching the staff, leading to frustration. Experiences with the medical assistants suggest a need for improved training and management of patient loads, as some feel overlooked or unimportant. Additionally, there are reports of rude behavior from staff members during interactions. Overall, while MHC Healthcare Wilmot Family Health Center is recognized for its excellent dental care and a friendly atmosphere, it faces challenges in communication and patient management, which could impact the overall patient experience.
This clinic is very nice. Helpful staff got a appointment in a timely manner.I made them my provider recently no regrets. I love my new PCP. Going on Wednesday for a followup dental appointment.
October 2024
I’ve been coming to this location for over 10 years and I can only say positive things. The women at the front desk are always so kind and helpful and I never have to wait more than 15 minutes to be seen. Such an amazing group of people working here!
October 2024
4 year patient, needed a referral to go to a different pain management clinic, they mailed me a referral to the same clinic I'm already going to. Frustrated it's like having teeth pulled to get care at this clinic. I bet they are excellent at billing Medicare though.
