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June 2023 by Astra M.
The skinny guy with the red hair needs to be fired, he was very rude to my girlfriend and has an attitude of a teenage emo kid.
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April 2023 by Allie K
I was seen my nurse Stephen. He was very helpful and thorough. Made sure all my questions and concerns were addressed and did a great job helping me with insurance issues.
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March 2023 by Leslie M.
Six stars! Honestly I had no idea that MinuteClinic even existed until this week. Two friends recommended I go for a fairly severe skin rash and allergic reaction. The nurse who checked me in was absolutely incredible as well as the nurse practitioner who helped me and prescribed a medication. I am blown away how incredible the service was and I actually got in same day which I guess is rare. The pharmacy was also attentive and I could not be happier knowing that this service exists because I really needed them for my health and peace of mind. Very grateful so thank you! Life changing.
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November 2022 by Lori A.
Do yourself a favor. Go to a different pharmacy. I had a question for the pharmacy that couldn't be resolved through the automated system. I was on hold for 7 minutes and then someone picked up and immediately hung up on me. I called right back and was on hold for 22 minutes, closing time. Again...someone picked up and hung up on me. Terrible customer service!!!
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October 2022 by Scott S.
Make an appt on line. Day of appt got sent a text with a link to check in. Went to CVS 15 minutes before appt. Checked in with link. 30 after my appt time minutes later asked about my appt. They had no clue that I had an appt. At the very least once someone checks in, they should talk tol you and tell you how long you might have to wait until your "appt".Heading over to Walgreens.
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September 2022 by Joshua A.
I had gone to urgent care and they gave me a prescription to be filled at this location I gave them several hours to fill it when later that day they did not have it ready. They told me that it would be ready by close, so I show up at a few minutes before close and they have already closed everything. They let me know that they open the next day at 8. I told them I was sure that it was supposed to be open the person simply told me we are already closed I told the person that they were the ones that told me to come at this time. (A waste of breath I know). This is not even the first time I have had problems with this location they have messed up my regular meds over charged me and most of all wasted my time.if you need something I wouldn't leave it in the hands of this location take your business to somewhere more reliable. They seem over burdened under staffed mistakes can and will be made to what end I hope nothing serious.
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June 2022 by Max L.
If you love waiting on the phone for the pharmacy to answer so you can check on prescription status for 30 minutes and 5 calls later and you are thrilled when the pharmacist indicates to you that you should go else where to fill your prescriptions, then by all means this pharmacy is definitely for you! CVS stands for: Customer Value Severed!
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May 2022 by Carol Carballeira
Could not get online appointment at any location nearby. Took a chance that I could wait for an availability. I showed up 5 minutes before the clinic was set to open and tried to check in. Was not able to since all appointments were full. No one was waiting in the lobby. 10 minutes after opening time, the PA runs in late. I interrupted her to explain my situation. She was apologetic but curt, just said look for another clinic. No bedside manner at all. I don't understand why I could not have been seen if I was willing to wait and no one was in the lobby?
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January 2022 by Andrew Holgate
The staff was friendly and super helpful. You can schedule ahead, so I didn't have to wait at all. Way faster and better experience than I've ever had going to a doctors office.
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November 2021 by Christopher Morris
Took my girlfriend here today on the advice of a Cleveland Clinic on-call nurse in order to have her checked for possible hand, foot and mouth disease. We were first in line with no one in his office but the appointment started five minutes late anyways. That's no big deal, but my girlfriend and I both have MS and have serious fatigue problems, which my girlfriend told the man, yet he insisted on vaccinating her for the flu, testing for COVID even though she came in with sores on her feet and the appointment ended up taking 80 minutes. Having MS, I was exhausted and had to leave to go get coffee across the street so I could stay alert enough to wait and then drive home safely. I feel like the nurse/doctor just wanted to do what he wanted to do and my girlfriend was not listened to. There were people waiting that did not look pleased with our very long appointment either. I don't blame them.Edit: My girlfriend, who has MS and is on disability, now has a bill for these extra "services" that she did not ask for. She could have said no, of course, but she is cognitively challenged from the MS (it's obvious she is) and probably is just used to saying yes to doctors anyways.
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July 2021 by Didi L.
I had the flu and searched for a place to get a Covid test. I decided to go to CVS on Tanque Verde. I went July 3, 2021. It is now July 16, 2021 and I still have no response about my test. I've stayed home for fear of infecting someone. Thank goodness I had been vaccinated prior to getting ill. If I had to depend on test results from CVS, I probably would not have survived. They are a joke. Next time I'll go to Walgreens.
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June 2021 by Trish L.
I'm very happy with this pharmacy, especially compared to the one next door. The pharmacists are kind and understanding. The minute clinic people have been great. I even had a covid test which was done professionally and quickly. They have moved the covid testing to a separate area in the parking lot so it won't interfere with the drive thru pharmacy traffic anymore. And they do curbside pickup, although I'm betting this will end with the pandemic. It would sure be nice if it continued as it's a great way for disabled people to get what they need.
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March 2021 by J. S.
The staff here at this CVS pharmacy have been an absolute pleasure to work with. They are professional, courteous and respectful each and every time I come in to pick up my prescriptions, ask questions or drop off prescriptions. My family enjoys being able to receive prompt service 100% of our visits here.
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December 2020 by MacShauleyShaulkin
What is the point of an appointment if you have to wait nearly an hour after your appt time to be seen?
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February 2020 by Katherine Thompson
Very poor bedside manner. I left angry and in the middle of a procedure. Did not go well. Now I am worse off. Also had to wait a lot longer than they told me. Will never go to a Minute Clinic again