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November 2023 by Debbie McKelvey
Convenient location , but the "brushes" have SCRATCHED THE DAYLIGHTS out of my paint job! To say the least, I AM NOT HAPPY! I'm going to try another location, even if it's less convenient.
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November 2023 by Nell E
3 stars is generous. The person at the actual start in the car wash did a great job. The guy that is supposed to help you pay was awful. He asked the people in front and I if we wanted to purcahse a package or a wash. As soon as you say "just a wash" he walks away and says "do it yourself then" terrible attitude. Never experienced that at any other location. Then the vacuums have almost no suction. I tried several. I will definitely not go back to that location.
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November 2023 by mikey danielson
I have a 2017 f250 had been though before but the last time i went i got pushed off the rails had to try and get back on. Got home and noticed my truck was damaged on the tail gate. took it to make a claim waited over a month never heard back until i went back and asked. And they said there is nothing in their tunnel that could have dented my truck. So now I'm left covering their damage.
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November 2023 by Linda Wingate
They always treat me with respect. The wash, rinse & hor wax is wonderfully done and heated drying is an extra bonus. Highly recommend them.
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September 2023 by Sam Martin III (Jehovahstool)
This is very clean location.The representatives are kind and very helpful.I enjoy the service they offer at this location, it makes me even feel refreshed after cleaning up the vehicle I'm driving...Very convenient location, no matter the direction you are coming in from on the roadways. Very ideal location...I appreciate them having the attendants at the kiosks because of the AZ heat most things digital will have issues but the attendant helps to get you in and thruThe lunch hour was very busy but it wasn't a long wait at all I was so appreciative of that...When in AZ or NM make sure you pull in to the shaded vacuum bays to cool down and wipe down your vehicle.It is ideal to make sure the HEAT outside doesn't cook your clear coat off, water droplets in the heat acts like a micro lens and will bake your paint and clear coating.This does bode well when all we want is to keep our vehicles clean. This is what causes that stripped off race car fade that goes over the top of the hood, roof and trunk.If you wash your vehicle do this simple method, just taking the time to let the water drain away and the paint to cool on your vehicle's coating. This can preserve your clear coating and paint for years keeping it clean, shining and full of luster for years to come.Enjoying your clean vehicle helps to make you feel refreshed as well.Thanks Mister Car Wash for the service you offer.
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September 2023 by Tony White
We moved to Tucson a year and a half ago and we love it. Truly.But, I have yet to find a good car wash. Why isn't there a competent place to wash your car? Sigh.I came to this Mister a 2nd time, 2nd chance you know. Same sub-par experience I've had here and all over town.First, apparently, you can't pay with a credit card unless someone comes to help you. Seriously? They have machines that look like they accept cards, but they just don't, odd.Next, the wash left soap on my car and I had to run it through a 2nd time. At least they didn't charge me again. The young man working at this Mister was helpful with issue, hustling he was.Next, they do not offer towels to dry your car. Are you kidding?! Why? Cheapness? Lack of imagination? IDK.After that, the air hose was so weak it was barely capable of chasing a couple drops of water. Again, I wonder why, Cheapness? Bad design?I can say the vacuums did work as expected, so that was something.Again, we love Tucson. So, if anyone knows of a good car wash, let me know.
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September 2023 by Georgina Chico
I normally really like this place until last week. I saw an employee yelling at a customer about something. I don't know what it was about but it felt very awkward. He kept yelling until a manager asked him to go inside at which point he started yelling at the manager saying he didn't do anything wrong and screaming to check the cameras. I don't know what happened but the boy was being mean to anyone around him. It felt very unsafe.
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August 2023 by Amanda Brito
I always come to wash my car. Every time I come and greeted by Carlos and his amazing smile and spirit is the best. Makes my day. Everyone should definitely take note on the charismatic energy
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August 2023 by Leon Dutton
Had their computer put a hitch onto my truck so the back would never wash. It did that no matter how many times I asked them to change it. More than a year and it never was fixed and no adjustment was every made.
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July 2023 by Antoinette Dalbianco
Washed it and thought it was water marks but it isn’t and ruined my whole front hood. This is a brand new car my first time ever washing it I still had paper plates from the dealership when I got this car wash it’s very upsetting. I wash it again today two days later thinking that it would’ve came off and it’s still there.
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June 2023 by Maria Osuna
I go to the Broadway and Swan location every week and am usually very pleased but lately the big roller that cleans and dries the windshield isn't working. I drive the freeway everyday and having a clean windshield is important. I am hoping they get this resolved soon.
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June 2023 by Gretchen Warner
Twice now have been in an accident while INSIDE the car wash. Today was the second, while after the whole thing stopped for a minute, when it started again, it lurched me into the truck in front of me. They put the cars too close together!!!
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May 2023 by Ms M
We have a membership, value this there. Overall service is good, they're always willing to run in through twice if necessary.Im trying to find out information on their Titanium service/package? They've got advertising for it everywhere, but we can't seem to get details online or in person.....website seems a bit shotty
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May 2023 by Amber-Renee Gomez
Base car wash is now $15 to drive thru and dry and vacuum yourself. Absolutely ridiculous! And even though it's self service they ask for a tip at checkout. I just don't understand the mentality. For $15 you can go to octopus and have someone else hand dry it and vacuum it out for you. I'll absolutely be looking to go somewhere else from now on.
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April 2023 by bob altamirano
Need to work on air holes it seems to not be working when I run my truck through the wash and could use a little more bug removal. Other then that I would recommend it to friends.
