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April 2024 by Tina K.
I've been to this location several times and I've always had to request to go back through the car wash for different reasons. Bas They always try to get full service purchased The staff are kind and generally oblige, but this is not a short/quick process and ample time is wasted. The wash generally breaks down/pauses while inside which affects cleanliness of car. One time I had some type of fluid left on my car and they were afraid it would damage the paint. So that's a possibility.
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March 2024 by Madison O.
Jose gave great customer service, I appreciated the cleanliness of the business. My car was spotless ! 10/10.
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March 2024 by mitali patel
Worse cleaning ever! Picked titanium package because they suggested. They told will clean everything inside outside and also extra layer outside car but Car came with dirt and no vaccum from inside neither trunk. Cup holder had all dirts. People are rude refused to clean again and he throw my receipt when I asked him to talk to manager. Ridiculous service. I asked fee people and all of them was calling each other. Please never go to sugar land location. Worse and super rude experience. I will never go back to any mister car wash... Thank you!
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March 2024 by Brad Chan
Warning, I am new member. If you have Telsa EV and install customized wheel cover, you need to think about it. My almost brand new Evbase wheel cover was cracked after washed at Monday morning (02/26/2024). This cover cost me almost $200. I reported to manager at second day. He said he will check and give me feedback. But after 3 days later. I got nothing.
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February 2024 by Alan R
Really nice and answered my questions on a wash and membership and gave me wash on the house, amazing service and excellent way to get a customer hooked. thank you!
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February 2024 by Awwa Ahmed
Such an amazing experience
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February 2024 by Kevin Washington
ALWAYS GREAT SERVICE
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February 2024 by amir abdijanovic
Long line...Waiting time one two plus hours in line
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February 2024 by vinod chakka
It's not a good place to get your car cleaned. I was going home and noticed they did not clean the side pockets . Stains on headlights and front grill were left as is. Dry leaves and stems were left at the corners of the hood, and they said they don't clean it even for the Titanium package. I won't recommend this place except for drive-through wash.
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February 2024 by Tiffany Nguyen
Left completely disappointed and dissatisfied with the car wash received. The screen was not cleaned, debris left in center console, cleaner spray residue unwiped, handles not wiped down and floor mats still dirty. No one flagged that my car was done so after seeing several other people leave I asked if my car was done to which an employee said yes. I didn’t see ANYONE cleaning my car but gave them the benefit of the doubt in case maybe I missed it with cars moving in and out my line of sight. Each visit has continued to get worse and this is absolutely my last time at this location. Would’ve saved $40 just running my car through a gas station car wash for the same thing.
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December 2023 by Rizwan Momin
It's always a great experience at this location of Mister car wash. We come as family and enjoy staying in the lobby window as our son likes watching the car wash process and different models of cars going through it. Lots of workers are doing their great job. Truly inspiring teamwork. They inside clean with fresh fragrance are amazing. Highly recommend.
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November 2023 by ZAP Yard
I have a mixed reaction for this car wash. External wash is QUICK and good. Fast and effective.But, I have done the deep cleaning of internal as well couple of times. And all the times, they did not do a good job. It was pure waste of money. And they are not cheap as well.There were dust on my dash board. They did not even clean the cup holder. Foot mat still had sand and dust.The car door had dust. I do not like to stand there and instruct, clean this and that. But looks like they do not even vacuum properly and wipe internally.There are always more than 2 people doing the internal cleaning and they assume the other one will do the cleaning and ends up none of them give the final cleaning.I still have monthly wash with them. But I only take external was for now.So, if you plan to take deep cleaning, keep a watch. Instruct the guy to do the vacuum properly. And when you take the key, inspect the car and ask them to remove the dust wherever you are not satisfied.Cheers..
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October 2023 by Bonnie Mittleman
Really don't clean at all. Very lightly.. I keep my vehicle spotless inside.. so truly all it needed was dusting and glass clean. And the missed almost all of that. I had to go home and do it myself. Outside also had lots left behind.Service: Vacuuming
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October 2023 by Daryl Spears
I have to say that I am enjoying having one of their car wash facilities on my travel paths. Regardless of where I need to travel, there is a location that I can pop into to get the dust & dirt from the plant off my vehicle without any hassle. And it's a nice feeling having clean vehicle.
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September 2023 by Evelyn B.
Just left. I pay a membership fee and today I paid extra to get my mats cleaned and the dashboard, plus left a tip. It wasn't even wiped down. Until I got in I told the cleaner to give me the rag and I'll do it myself. He ignored me and just wiped the seat.