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March 2024 by Andrea A.
First of all, thank you. Kathleen was an AWESOME dispatcher. We broke down at the top of Mt. Lemmon - new brakes but they still went out. The car has been thoroughly overhauled minus paint. This can happen to anyone. I know the tow truck could not get to us until the morning, so I get it - safety. We got a hotel and early in the morning, Kathleen committed to us at around 6 AM that she would have someone, and sure enough, she did. We had a wonderful tow truck driver who appreciated the drive up took a flatbed to the car and brought it down to our home. It was not a crazy rate, and our quotes from other places were insanely higher out of pocket (we do have AAA for reimbursement). The car arrived back in Arizona City, AZ. We had a friend come get us the next morning. I cannot take this team at Mobile enough for being so kind, wonderful, and diligent. A lot of other companies turned down this job. The early bird gets it. This guy wanted to work. Those willing to work get the reward. And to Kathleen, you are officially invited to be a member of our shenanigans crew.
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March 2024 by nigel jackson
Let me begin by saying this is an amazing company! My ford explorer broke down on East i10, the driver showed up in no time. Got the car loaded with the most care I have ever seen. Gave me a ride to my house and dropped my car off perfectly in my parking space! You could not ask for a better service. The driver was one of the best I have seen in my life, fast efficient and very knowledgeable and polite! When my ford goes down again with it will” it’s a ford” this will be the only company I will call! Thanks again
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February 2024 by Augie Tokpa
Very friendly staff they helped me out a ton really appreciate everything they did for me
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February 2024 by Casey Hogan
Just had my car picked up by Gabe. It’s a newer Charger with a very low profile front bumper. He made sure the bumper didn’t scrape. Gabe was delicate with my vehicle, on time and professional at pick up.
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January 2024 by K.A. G.
My vehicle was towed successfully from Tucson to Casa Grande with no issues and very quickly.
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January 2024 by 1994bronco1
Damage to tow truck they chained it by fuel tank damaging fuel tank chains placed under axle lifting and damaging axle yoke have photos and videos of it now refuses to deal with it and that driver almost running over a pregnant woman In the lot he raced bat out of hell into also striking tree to front window of his truck for info inbox for photos and videos great job no wonder why cowboyz rank higher
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January 2024 by Hope Noriega
Great Service on the phone, except they told me it would be a 2 hour wait, cost was going to be $135. I ordered it. Called after two hours, told me to wait another 30 minutes. After 1 more hour I still hadn’t gotten a call from the tow truck that he is on the way so I cancelled cause I found another one that could come immediately. It seems like they only have one tow truck driving all around Tucson, so I wouldn’t recommend them if you’re in a hurry.
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January 2024 by Brian Green
Great service and very responsive. Picked me up with a flat and dropped me at a tire store so I could get back on the road. Very reasonably priced as well. Thanks!!
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January 2024 by Gonzo
I wanna thank Joe for having great customer service and got to me and my motorcycle on Christmas day within 30 min of calling roadside assistance..Thanks Joe for your awesome customer service and great attitude..
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December 2023 by Max Dority
Don’t know what they’re doing or what they’re talking about. Came to test the battery and claimed the battery wasn’t the issue. Had the battery tested elsewhere and it was in fact the battery. Wouldn’t refund money for their incompetence.. Office is rude and unhelpful. Don’t waste your time or money!
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November 2023 by Rahimullah Zakhel
Attention, all drivers who have mechanical problem or towing problem. Do not try to come to this prison you guys will stack they will stole your money waste your time and they will treat you like enemy. They are liars. They are cheaters. They will charge your account and they will not fix your car or truck, I bring my truck for a small issue. It was air pressure low issue which they took three days on it and they charge me 1500 and after three days they told me there’s nothing we can do about it and we have to charge our labor fee, but I told him this is not fair, they told me that they wouldn’t let my truck to be out if I don’t make the payment they didn’t give me my key. My clothes in food would like in my truck and and I can Uber and I rent a hotel when I come on the third day they were keep telling me that we need this part we need this part, they are absolutely not Mechanic they are just rubber they will rip you do not even call for service because they are not mechanic they’re not professional. I had a very small issue and they couldn’t fix it so how they will fix your truck fix it by yourself you will be better than them, they will work in your truck. They wouldn’t fix it but they will still charge you. Their labor fee is higher than others Mechanic. I had a really bad experience as a friend as a brother I’m telling everyone a few guys read all the reviews before you guys even calling, you will be regret hundred percent sure I will picture and see and make the decision. If this is worth it for $1500 or night in at the end they let me go with you are worse than this. They make it worse instead of fixing it and specialy I want to mention your general manager, his name is Manny or Manville. and I really hate JOE because he broke another plug which cost me another problem so please do not even try to call them if you want to fix your truck or to your car or truck do not call them just do not call them??? ????????????
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November 2023 by Lori Sotero
Recently my sister had to have her Model S Tesla towed from our property to the Tesla center. We were very anxious as there is a danger of harming the battery if handled incorrectly. We had a John B. come over from MM&T and my family was incredibly impressed with the professionalism and impeccable care he took loading the car. John was extremely thorough and treated our car with great respect as if it was his own vehicle. Even driving down the precarious driveway, he took his time. We kept his card and would definitely go through this company again for towing if the need arrives.I HIGHLY recommend MM&T.Service: Car towing
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November 2023 by Time Time
Shifty soul sucking environment with. As bad if not worse than a pown shop.
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October 2023 by R G K.
I called ahead to schedule the tow of an older vehicle. Alan called durning the window that was given and told me he was 10 minutes out. He arrived on time and was very friendly. The vehicle that I was having told was not running, no air in the tires and rusty. Alan treated it like it was a new vehicle. The vehicle was loaded and towed and unloaded without any problems. Alan helped me push the vehicle where it needed to be. Alan was very helpful and very professional. The cost to use this company was lower than any other company that I called. I would highly recommend them for any towing needs!!
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September 2023 by Joseph Myers
Car was scheduled to be towed from a parking garage. Had a 3 hour eta. After 3 hrs, got a text that they were on the way. Then they canceled the tow. No call. No text to request if car could be moved. The dispatcher just canceled and left us to figure out a new plan. I called to say I could move the car to a more convenient pick up spot while driving a short distance on the rim. Asked if the tow truck was still near by. She said it was too late and I was just gonna have to figure something else out. What terrible service.
