-
November 2023 by Julie S.
The service done on my car was great. The person who helped me allowed for everything to go smoothly.
-
November 2023 by Carol H.
Made appointment to have the starter replaced on my 2000 Toyota Tacoma as it was failing , was given an estimate at that time which I thought was high but went forward anyway. Brought it in and was greeted and it was in the shop within minutes job took 1 hour which seemed appropriate , so far so good. At payout looked at the invoice and noted the new starter was priced at $291.67 questioned clerk about the price and was told price depended on quality of the starter being installed. Got home and looked up starter on line PN R612695A and saw it listed at $139.99 at O Reilly auto parts up the street. So the in and out went well but was fleeced on the part over double the parts store retail price of which I'm sure was discounted when sold to Big Brand. place is friendly, clean and punctual but watch out !!!!!!!
-
October 2023 by Elise L
This location is amazing! I can't speak for the other ones because this is my first time coming here. What I appreciate most is that they did not try to upsell me!! For that reason alone. I would come back for sure and highly recommend! The gal at the front desk that I dealt with was wonderful!
-
October 2023 by Trumbull K.
A fairly new Pirelli tire had the sidewall cut entering a car was wash in Phoenix- was replaced with a non Pirelli tire because we were on our way to Tucson for a reunion and could not wait a week.The next day the tire was losing air so took it to a dealer in Tucson and was informed that the first dealer did not replace the valve stem and it was faulty. Day one took 4 hours and day two took 2 hours - NOT how we wanted to spend our time I have never put new tires on a car without also putting on new valve stems. My mistake for not ensuring that all new equipment was installed at the first dealer
-
October 2023 by Veronica B.
The customer service here is outstanding with their expertise and knowledgeable staff who go above and beyond to help. I highly recommend this tire company for their exceptional quality and service. Special shout out to Brad S. who took the time to understand my concerns for my vehicle and explained technical detail in a clear and understandable manner.
-
September 2023 by Cristina Codina
The customer service is exceptional and their attention to detail is fantastic! They are very professional and took care of everything! I definitely recommend this place!
-
September 2023 by Ruth
In and out fast. Awesome, friendly staff. Did excellent work(front end alignment). Would absolutely recommend to any one. They answered all my questions. Great staff. They made me feel at home.
-
September 2023 by Ph In
First time customer. I made an appointment online to get my brakes inspected. Found out the rear brakes needed to be replaced. Milaya and the manager got me a fair price, and had me on my way with new pads and rotors in about an hour.
-
September 2023 by Malic B.
The service manager Miguel was so nice and had the best customer service, compared to the multiple other shops I called prior. I was able to look into possible parts I needed and provided a rough estimate over the phone.
-
August 2023 by David Watkins
They did a good thorough job on the oil change and inspection and through in a tire rotation. The price was very high in my opinion even with the first time discount of 25$ . They did try to upsell me several hundred dollars worth of work that after my inspection seemed either unnecessary or incorrect.
-
July 2023 by All Vehicle
Had oil change and tire rotation yesterday mat Valencia store. They took great care of me. See you again in 5000 miles.Barbara K.
-
July 2023 by Adriana Cruz
I have been coming to this location for a little over five years now. My family has been coming to this location even longer than I have. I come here for my tire needs as well as maintenance needs for my vehicle. I love it here and I trust them, its a very welcoming location. you don’t have to deal with salesman trying to sell you new tires when you’re current tires are in good condition, or any other services at that I am very pleased with their product and service always have been, and highly recommend this location
-
July 2023 by Paul Jorgensen
I was told by Albert, when I called at noon they had no appointments for the afternoon. Told me to bring the truck in at 1. I got there at 1245. It took another 15 minutes to get the youngster to understand I just wanted to drop off my Tacoma and return to pick it up.I dropped it off and returned 1 1/2 hours later and the truck hadn’t moved. I was told they were going to get to it.Finally at 3:30 they brought it out to me. They left the seat protector and floor mat protector in the truck. The rim was dirty and full of grease. I had asked them to check the tire pressures. The divers side rear tire was left at 20 psi. Should have been 35 psi.Not a happy camper.
-
June 2023 by Nicholas Bowen
We had a emergency situation and needed a tire quickly and they got us in and out quickly. Thank God for them. We made it to our dr appointment with 15 minutes to spare and I would recommend these guys to anybody. Great and quick service.
-
June 2023 by Dolores Geuder
Used the call center and they listened about our new tire usage and ordered exactly what we needed at a great price. Super quick and friendly. Looking forward to using your services again.
