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September 2023 by Az Sportsfan
I opted for the interior detail service 54.99. For this, they vacuumed most of the carpet and left some pieces of straw wrappers, wiped down the windows except the bottoms and corners. Plus, my seats were dusted, but no attempt to wipe off little drops of soda on the passenger seat. Probably for the best because the dash and side panels were greasy and streaky. Hands down the worst car wash and "detail" experience. Don't waste your money on this.Services: Full body wash
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September 2023 by Cj Buschman
I had a seizure outside their front door I came to and all the staff was around me taking care of me wiping me down with cold towels making sure I drank water in my book that is above and beyond
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September 2023 by Karen B.
I would give zero stars if I could. The customer service is terrible and they break things on your car and then blame the customer. They also do not understand the meaning of the term full service. They left the interior dusty and dirty. Never should anyone use this place. They are awful.
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July 2023 by Cherie C.
I have paid over $100 to have my car detailed before and it didn't look anything like the job these guys did for less than 1/4 the price! Everyone was great and the facility is very clean. I will definitely be going back again.
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June 2023 by Dave G.
Got the ultimate for $40. Interior was barely wiped down with what must have been just water. AVOID this place.
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June 2023 by nat nat
Thanks Richard! and the crew for doing a great job on my car! customer service was friendly ?
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June 2023 by Mike Sherry
I have a brand new truck so I wash it often. I have tried multiple car wash places in town but none do as good of a job (for the price) as octopus (now blue whale). You can't beat the prices on Tuesdays and Thursdays (50% off)!!! Also if you get the hand wax for $54 you get the ultimate wash ($34) included. So you are really only paying $25 for a hand wax. The product they produce isn't perfect but it's better then what I could do in the same amount of time.
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June 2023 by Charlotte Frederick
Paid $184 bucks for a bumper to bumper detail and wish I would have gone somewhere else. Had to ask politely to get my trunk vacuumed and was told that was NOT included with the bumper to bumper package. My reply was for $184 dollars you should have cleaned under the car.... really! service is not what it used to be. ?
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June 2023 by mike vialpando
Octopus has gotten worse the the worst, I have a vehicle bigger than standard and needs to be hand washed and has since I got it. I would say I was a supportive customer for many years but I have had some bad washed over the Yeats that have been rehashed or gone over again. For the last two years I have let myself a certain that I would have to do more cleanup when I get home, but the last 4 washed have only gotten worse and with a Black truck it shows everything. I went in and had it washed again thinking they just got bought out by Blue Whale and maybe new management means new services... I was so wrong not only did they do the worst job I had ever recieved there but they raised the priced even more... $55 hand wash and lots of extra clean up the fix the bad job. I have had a few mobile car washes before and for what I paid here with tip I would of had a great job done with pride. Dave your self the disappointment and do not visit Octopus Carwash /Blue WhaleServices: Auto detailing
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April 2023 by Donald Q.
They can't even figure out how to get you signed up for monthly service...40 minutes speaking with multiple people and nothing...enough red flags for make.
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March 2023 by linda dietz
I specifically asked for them to vaccum back seat and back part of my grand Cherokee..didn't happen. When they wiped down the dash and stuff looked like my 3 yr old grand daughter wiped it down. I paid 34.99$ for nothing. Not a happy customer. Just don't think you should agree to do something then NOT DO IT.
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March 2023 by Keri P.
We had to have a hand wash because our truck is too large to go through the washer.Seems like the price was made up in the spot. $60 which I thought ok, it was really dirty. They left a wet towel on my leather console, the wheels weren't touched, a haze was left in my chrome rims. The windows were smeared so bad we had to stop and wipe them because when the sun hit them, we couldn't see. Not going back to this one for sure.
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February 2023 by Michael D.
Just finished spending 40 minutes getting the Tuesday 1/2 price Ultimate care wash at 6611 N. Thorneydale. Grossly understaffed. Even at the 1/2 price of $17, it wasn't worth the time spent. Almost painful to watch the too few employees nearly running to do their jobs. Hire more people to work even if it means raising prices. I won't be returning.
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February 2023 by E Can2
These people are real professionals. They are courteous with me and all the customers. Car washes are great with good deals!
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January 2023 by Drak_knig0487 YT
If I could gives 0 stars, I would this is the worst car wash I went to. The managers are really rude. They don’t really care what you say. They’ll sit there and say yeah. Yeah yeah for you to go away. Car was still dirty. When I left didn’t even vacuum the car there was bugs in the front of the car my not wasting my money here no more I’m going to Mr. car wash
