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February 2024 by Lindsay Klein
This branch has some issues compared to others.1) no one picks up the phone2) after transferring here from a different studio I provided credit card info and they couldn’t figure out how permit me to book classes online via the app.3) buy your packages elsewhere because they were charging more than my home studio.4) coming to OTF for 5 years and this was the first and only studio to not let someone in at 6 minutes late. ‘Safety’ reasons. Management would not refund the session. Was not helpful in providing additional contacts within OTF corporate. Simply told to look it up online. Inconsistently applying policy is not okay.5) They are lucky to have David. He is a great coach.
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January 2024 by Jonathan Lotzer
Attended classes for a few weeks at this location and loved it! David and Lexi were great coaches, both went the extra mile every class to be welcoming and personable with members. Well done, hope to get back for another class at this location in the future. Keep it up Central Tucson!
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January 2024 by Mo Mortazavi
Be cautious of your credit card on file with Orange Theory as they will make cancellation difficult and owed refunds nearly impossible.My wife was being charged her monthly twice on her card for 3-4 months before she noticed the error, and it took corporate 5 months to figure out how to reverse the charges.I provided a medical letter for a hip injury that required a hip replacement to cancel and but despite this they 'froze' my membership instead, which unfroze 2 months later and they charged me for 5 months while I was on known medical leave after that.Instead of an easy refund in this situation, they kept trying to bump me up to corporate who would simply not respond to my emails or talk to me directly. They have yet to refund the funds a year later despite it being a ADA violation. Unfortunately, they are are corporate run company who is focused on collecting dollars as their top priority and taking shortcut (ethical or not) to keep those dollars.They have certainly lost me as a customer and a fan as a result what I believe to be unethical business practices.
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December 2023 by Taylor Ross
Lexington was the coach today. High intensity training for sure. If I did that 4X per week life would be different . . .
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December 2023 by Paula Morrison
I do not recommend orange theory. It is a corporate business run by people who are crooks. I absolutely loved workouts and it was very hard to leave because of the quality. However these people will steal your money. I canceled my membership and they build me for 6 months after I had canceled. They then refuse to give back the entire 6 months only returned three of them I finally went to my credit card company and got those additional 3 months back. These people still email and call me personally on a regular basis trying to get membership back. Stay away is my advice!
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December 2023 by Chris Zylak
Fantastic coaches! Really appreciate how prepared they were for the specific workouts and guide me to get the most out them!
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November 2023 by Alyssa K
They call me CONSTANTLY and I've showed interest one time. The pushiness is ridiculous. I will not be joining this gym and also the cost is way too much.
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November 2023 by Lupita Bustamante
Fantastic coaches love Lexi, Rachel and David they are all awesome!!!!! ?
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May 2023 by Caitlin Deann Codd
My home away from home!! Everyone is so great and I always leave with a great workout. Love everyone (esp. Madison)
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April 2023 by Robert Baker
If I could attend an OTF daily for my dopamine fix, I would. The workouts are a great compliment to my other physical activities and the coaches (especially Coach Brian) are motivating and care about what they do. OTF is great for those that travel often. I am able to attend a class at any OTF studio. I’m great duo for the Staff, Community and Coaches for their support!
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April 2023 by Chenoa Covington
The music and workout structure was very motivating! I like how Rachel, my Wednesday morning instructor, had a hands-off approach to guiding the workout so I could vibe with the beats. I'd never done a group workout before, but I liked getting to see how I stacked up against others in the class. It got me back into working out, so thanks Orange Theory!
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April 2023 by Caleigh Jayne Davis
I love Orangetheory! I’ve been coming for a couple years now and always have a great workout. The coaches are super encouraging and the staff are all very friendly :)
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April 2023 by Ann Reightler
OTF Tucson Central is the best studio in Tucson! The awesome coaches and amazing staff make it such a great atmosphere. 5/5 stars!!!
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April 2023 by Jordanna Carvalho
Absolutely love this gym and the Central location! The amazing staff are always so friendly and the workouts are challenging, making this gym completely worth it.
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April 2023 by Erin Guttormson
Been working out at OTF for years, almost 4 at this studio. Love the classes, studio is great, super easy to book!
