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December 2023 by Angel Bachelier
Was accused of stealing a 5$ air freshener after spending 80$ made me empty out my pockets as if I was lying horrible customer service
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November 2023 by Eric Clark
Absolutely awesome. Can't believe I forgot his name but it starts with an o. But he helped me install my headlight when 3 other people couldn't do it
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October 2023 by Mike Maggi
I've always been an AutoZone guy, but this store recently opened in my area, so I decided to give it a try (wish I hadn't). I went in and ordered a part that was not in stock, but was in a different store. The gentleman helping me was very good, and he told me the part would be in no later than 230pm. So, I went and took care of other errands for a few hours and returned at 225pm. However, that part was not there, and so I waited around in the store until 3pm. I then asked if they could get an ETA on the part that was supposed to be there 30 minutes ago, and when they did, I was told not for another 25-30 minutes. I was told this was because the route [of the driver] was changed and they forgot to let anyone know. Frustrated that I had already been waiting for awhile (and was being asked to wait an additional 30+ minutes), I told the Asst Manager that I was just going to go to AutoZone and get the part instead. Even after having already been waiting, being told I had to wait longer, and THEN saying I was going to go to their competitor instead, the Asst Manager did NOTHING to try to retain my business. She didn't even give me an apology, just a, "ok, sounds good".Look, I as the customer was on time. You as a company were late and did not deliver. I was then asked to wait up to an HOUR beyond the time that I was promised. Furthermore, I was not given any sort of customer service or incentive (discount off, gift card, etc.) to retain my custom, not even an apology from the ASSISTANT MANAGER.This was my first time in an O'Reilly's, but I'm sticking with AutoZone, like I should have.
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October 2023 by Ryann Pederson
I was having battery issues this morning and I went into this location and the manager and the employee who helped me went above and beyond to replace my battery. they made a stressful morning much easier for me. thank you!!
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September 2023 by shutterbugshea
Employees all were very helpful ✌️
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September 2023 by James Fox
Tina and Eric are hands down the best. They both make you feel welcome when you stop in. Understand that this store is way out west so they can't have everything you need at the drop of a hat. They source from their hub faster than any store. This Oreilleys has found a great home on the hill!
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September 2023 by Hugo Ortiz
Best spot in town to pick up an air gauge and learn how to use it people nice thanks O'Reilly's Auto Parts Ms Tina
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September 2023 by Aurelio Merin
I'm here weekly they always seem to get my parts quick If not in stock. They do run out of oil quick though a few times in there when the oil I needed was all gone.
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June 2023 by Karen Gutierrez
Great customer service
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June 2023 by frankie
I buy parts here all the time for my customers. Dealing with DES i rather make the drive elsewhere just to avoid this employee. Very unprofessional, and she sounds like it's such a drag talking to customers, no motivation to help a customer with basic questions. Customer service obviously isn't her cup of tea . Before driving 40 miles to get parts I asked for her to get eyes on what i needed and she couldn't even take the 5seconds to do that. I've been there before when it showed they had 2 items i go and get there and theres no parts. Just wanted to be sure before making that drive but 5 seconds is too long for a customer. Avoid this place!
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June 2023 by Lucky
Most of the time they don't have What you need they say they have to order it
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May 2023 by Razzy Azevedo
Great store and wonderful, knowledgeable staff
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May 2023 by Debbie Mccormick Smith
My favorite place
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May 2023 by Frieda Stafford
We've been here twice this week. Des had a new battery installed in my husband's Jeep in less than twenty minutes. Today another tech had a new taillight replaced in my car in five minutes and under eleven dollars!
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May 2023 by Michelle A
The employee who helped me was nice and and very quicknto find what I needed.
