-
December 2023 by Google user
Prompt service, great (and level appropriate) communication. Reasonable prices, they had to research parts availability. Parts came in quickly, dropped bike off on Saturday, ready Sunday. Friendly, approachable.
-
August 2023 by Yolanda Hallberg
Oro Valley Bicycle is a great community bike shop! I go there for all my bicycle needs and am always greeted by happy, helpful staff!!
-
June 2023 by Chris Gray
Second best looking staff at this location (#1 is Sunrise: Cory, Cookie & Kyle). Service was fantastic.
-
June 2023 by John Morton
These guys are rock stars. My bike got damaged when I flew here to start cycling the GDT. They helped get me back on the road in short order
-
May 2023 by Michael West
This bike shop has been my home for biking needs, specifically the Oro valley location, but even the ina location and sunrise location have served me well. Their customer service is unmatched. They are extremely welcoming. Even if you can’t put what you are looking for in the proper technical terms, they are patient and work with you to find what you need. Couldn’t ask for a better shop and series of shops to go to and trust with your equipment!
-
May 2023 by Stan Walkup
Always have them work on my bikes when there are issues. They get it right the first time at a reasonable price. Thanks!
-
April 2023 by Margaret Parslow
I went in late Friday afternoon with a flat rear tire. I'm visiting and staying at Catalina State Park. They took me right in, installed a new tube and got it back to me in like 10 minutes. It was really busy as they were having their annual one day sale. They were super friendly, had free drinks and snacks, and free beer! I thought \\\"I wish I had a bike shop like that where I live\\\" it cost under $20 for the tube and repair, and I had a beer.
-
April 2023 by George Pepelnjak
From my initial phone call, through the service experience and product knowledge I was impressed. It’s great to have a quality shop with capable staff close to home.
-
March 2023 by Lon Sullivan
Am a long-ago triathlete. Took a spin class last week. Backside on fire after 13 minutes pedaling on single ply running pants and I sat on chair with a \"bag over my head\" metaphorically, for the remaining class. Got home and \"mapped\" for the closest well-stocked bike shop: Oro Valley Bicycle, to try padded shorts. Its standard padding of standard bike shorts. could not stay on point. The owner quickly got me into this graeco-Roman style pants with padding and shoulder straps. The padding fit and stayed exactly where my bones hit the saddle, stabilized and kind of locked in. I found that cardio-spinning is not fun like road biking, but this product is not painful, and allows far more high quality exercise in a short perod if time. Am very grateful that staff stuck with this skeptical customer. Today, my second day of splnning, was very rewarding because I know I can do this high fitness program way to the future. Should add that the material is very comfortable. I am always happy to go to relatively small shops. They survive on service and quality product.
-
January 2023 by D Morgado
My wife and I were looking for new bikes to replace our 20-year old road bikes. From the moment we entered Oro Valley Bicycle, it became obvious this bike dealer is a first-class operation. We were pleasantly and immediately greeted by Margarita. She was super attentive, listened well and made us feel very comfortable. She patiently showed us multiple bike options, adjusted seats for proper fit and let us ride a few bikes in the parking lot. That was an invaluable exercise as the bikes we \\\"thought\\\" we wanted were disappointing. Next Margarita showed us the latest in Specialized lightweight fitness bikes (both road and hybrids) with \\\"Future Shock\\\" front suspension and carbon forks and we were hooked. There was never an ounce of pressure; just the opposite actually. Margarita introduced us to this cool machine that measures the spacing of your sit bones, kind of like an electronic version of an ultrasound that's built into the seat of an electronic bench. This insures proper saddle sizing. After the sale, she followed up and reminded us to bring the bikes in for no-charge adjustments for as long as we own the bikes. Margarita went out of her way to insure our satisfaction. Oro Valley Bicycle on Oracle is our new bike shop for sure. Thanks again for the outstanding customer service Margarita, and for showing us these great Specialized bikes. We love'em.
-
January 2023 by Dan M.
My wife and I were looking for new bikes to replace our 20-year old road bikes. From the moment we entered Oro Valley Bicycle, it became obvious this bike dealer is a first-class operation. We were pleasantly and immediately greeted by Margarita. She was super attentive, listened well and made us feel very comfortable. She patiently showed us multiple bike options, adjusted seats for proper fit and let us ride a few bikes in the parking lot. That was an invaluable exercise as the bikes we "thought" we wanted were disappointing. Next Margarita showed us the latest in Specialized lightweight fitness bikes (both road and hybrids) with "Future Shock" front suspension and carbon forks and we were hooked. There was never an ounce of pressure; just the opposite actually. Margarita introduced us to this cool machine that measures the spacing of your sit bones, kind of like an electronic version of an ultrasound that's built into the seat of an electronic bench. This insures proper saddle sizing. After the sale, she followed up and reminded us to bring the bikes in for no-charge adjustments for as long as we own the bikes. Margarita went out of her way to insure our satisfaction. Oro Valley Bicycle on Oracle is our new bike shop for sure. Thanks again for the outstanding customer service Margarita, and for showing us these great Specialized bikes. We love'em.
-
December 2022 by Jeff Weber
Very good bike shop, knowledgeable staff, Gary does great job repairing and adjusting bikes.
-
December 2022 by Thomas McDermott
These guys are awesome. I was visiting Tucson and got a flat tire on my fat tire bike. They didn’t have a 4” inner tube ( and neither did any bike shop in Tucson). They suggested that I order on Amazon, which I did. They replaced it within one day, and I was back on the trails. They were all friendly and helpful. I also bought a helmet there and would highly recommend them.
-
October 2022 by Steven N Thomas Jr.
Got new tires and tubes. Staff was super friendly and professional. Highly recommended ? by me.
-
July 2022 by Ted Tengel
The gentlemen at the Rancho Vistoso store restored my 20 year old bike to (like) brand new. They also bested the estimated time it would take to complete the work. This crew is completely invested in providing the best equipment, service, and riding experience that the industry has to offer. Oro Valley Bicycle still feels like a local, mom and pop store because of the impeccable customer service that is provided!
