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March 2024 by Roxanne Martinez
They forget to sauce the wings a lot.
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February 2024 by J B
It’s papa John’s can’t give a 5 because it’s a food chain business but it’s consistent and well made one of the better papa John’s in town. The staff is the one’s laying down the toppings and making sure it’s correct. This place is great at that.
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February 2024 by Craig M
This store has the slowest and least friendly staff in the area. But hey, at least the pizza is good.
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February 2024 by Kara V.
Ordered a bunch of toppings that they just didn't put on but still charged for. Also gave us an open garlic butter.
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January 2024 by Jessica Northey-Shaw
We prefer Papa John's Pizza out here in Rita Ranch to any of the other pizza places but it still can be hit and miss. Sometimes it's like part of the pizza doesn't have cheese and not that much meat. It's also crazy what they charge for delivery fees that doesn't even go to the driverParking: Parking right outside of the building with at least 20 parking spaces and easily accessible for handicap
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December 2023 by Nic Noriega
So I've given this place many chances and it seems like it's not doing very well from very poor service to rude employees to very very very slow preparing times! It's been very hit and miss. Sometimes the pizza is great On a good day but more recently I've been seeing longer wait times and there are many people in the lobby to a bunch of cars taking up space in the parking lot waiting for their pizza. I put a request in to corporate and got a half acknowledge message from the store manager. With only so many places in this area should be thriving with business. Very poor management in my opinion. With not very skilled employees. better off going to a different store.
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December 2023 by Patrice Staples
Do not order at night they will act as if they take your order then can 2minutes before closing and cancel your order by automated call
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December 2023 by N.R. Wilson
Very slow store. Overworked teenagers, they all look exhausted. Just bad management all around with papa johns.
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December 2023 by Amanda Webner
Do not eat at this papa John's. It's not worth the money! We ordered online, and the tracker said the pizza was still preparing, called to see what was going on, they said they were waiting on door dash. The texts and emails I was getting said it was on them not door dash. They were running behind! 60 dollars and hours later I go pick it up! It's the wrong stuff crust pizza, and all of it is cold, and they kept the delivery charge as well as the tip!!!!!
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December 2023 by Andrew Soto
First and most importantly, the service here is wonderful, and everyone is very kind. There were only two issues: I requested a square cut and did not receive it, and somehow my garlic was punctured, and it leaked on me and my car seats as I was driving home. I wish I could have enjoyed that garlic sauce! And I wish the cut was the kind I requested. ?♂️
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December 2023 by Alan Hawkins
NEVER ordering from here again... My daughter and her friends were coming over to our neighborhood to trick or treat and we wanted to order some pizzas and sodas. We knew halloween would likely be a busy day so we ordered 3 pizzas and 2 2-liters online in advance at 3:30PM to be delivered at 4:45PM. At around 5:15PM I called and spoke to a manager who, after struggling to find my order, informed me that my pizzas were currently baking, and that it would about 30 minutes before I receive my order. No apology was offered. After 6:00PM I called again and was told that my order was out for delivery, after some pressing she told me that there was only 1 other order with the driver so I should get my order any minute. Again, no apology from papa johns. My pizzas finally showed up at about 6:45, a full 2 hours late, and of course my sodas were nowhere to be found... The driver didn't apologize, just said "Bad news, I don't have your sodas". Of course I have no one to blame but myself, a grand total of $62.35 I'm calling "stupid tax" paid. Lesson learned. Avoid this place unless you're doing carry-out.
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November 2023 by Stephanie Dreyfuss
Ordered pizza for delivery at 5:29 PM - estimated time for delivery was an hour and a half. 2 hours later no pizza, no phone call from them about delivery status. Called them for status of delivery. They said they had no one to deliver the pizza - we could come and pick it up. We declined, asked them to cancel order. Then they said pizza was on its way. An hour and a half later there was still no pizza delivered. Called again - said they were remaking pizza and would deliver soon. We declined and once again asked them to cancel the order and to reverse charges. They said no. A few minutes later the door bell rang - grub hub delivered our order - of course the pizza was disgusting by this point! Grub hub driver said papa Johns was a disaster - they didn't know which end was up!It would have been better to be honest from the get go - if you don't have personnel to deliver then just say so! When we called just tell us that delivery was unavailable tonight due to lack of delivery Drivers. We would have understood and ordered from someone else or decide if we wanted to come to pick up the pizza.We will never order from Papa Johns again!
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October 2023 by Brittany Everett
100% of the time late and not hot. I keep ordering and hope “oh it’s Wednesday.. they won’t be late.” Or “oh they said they had an oven down last time.” Nope, again late.
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October 2023 by John Doe
Some pieces of pizza had no toppings on it. Hardly any sauce.very
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September 2023 by ryan andaur
We order pizza here every Friday night. Ordered on mobile app at 6 pm. so the pizza would be ready after kids sports practice. The pizza was supposed to be ready at 715 pm. When I arrived the employee stated it wasn't in the oven yet and that I would have to wait another 30 mins. No apology for not being ready on time or even any indication that she cared. They are obviously too busy and make to much to care about a customer to offer an apology. The application isn't correct about order times and the location could care less. They used to be really good and it has gone downhill. This is the 3rd time. 3 strikes, we won't be back for a long time. We will spend our money elsewhere.
