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November 2023 by Dan Bromley
Very pleasant experience. Owner was very polite and helpful.
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July 2023 by Saelon R.
The owner at Rincon Rentals went out of his way to get us set up with the kind of Penske rental we wanted (a large van) and helped us work out a way to keep the costs down too. Excellent customer service! The van itself was also excellent. It was nearly new and in great condition, plus it was easy to drive.
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November 2022 by OMSF Office
I don’t know how this company doesn’t have a five star review across-the-board! Must be just because of a customer that no one can satisfy or make happy..The two gentleman that helped my son and I with a cross country move were absolutely amazing, on time, professional, the price was just as I reserved online. All the items were in stock that We needed. They helped us with the car hauler from A-to-Z this company/ location is absolutely hands-down the best customer service My son and I have received from any local business in a few years. I am also a small local business owner for the past 20 years so customer service and professionalism is very important to me.. Thank you gentlemen! Also thank you for supporting our military!!
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November 2022 by Sharmila K.
Penske saved the day! I scheduled a truck with UHaul well in advance but was notified three days prior that we would have to drive two hours to pick it up! I called Penske immediately and they guaranteed our truck would be at the designated location, gassed up, and ready at reserved time. They delivered on their promise. Their customer service via phone system was prompt and helpful. We even had a glitch in our move logistics and Penske was able to facilitate the change. Also, the truck was the nicest ride we've ever had. I highly recommend Penske for your truck rental needs.
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September 2022 by Joshua Hall
Hank and Chuck provided 5 STAR customer service for my family and I. Would 100% recommend this location!
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July 2022 by Lala Ray
I don’t know how this company doesn’t have a five star review across-the-board! Must be just because of a customer that no one can satisfy or make happy..The two gentleman that helped my son and I with a cross country move were absolutely amazing, on time, professional, the price was just as I reserved online. All the items were in stock that We needed. They helped us with the car hauler from A-to-Z this company/ location is absolutely hands-down the best customer service My son and I have received from any local business in a few years. I am also a small local business owner for the past 20 years so customer service and professionalism is very important to me.. Thank you gentlemen! Also thank you for supporting our military!!
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July 2022 by Tammara W.
Flawless, highly recommend this company above the others. We were let down more than once using other truck rental companies trying to move our things from out of state and we eventually came across Penske. They honor their holds and they have much nicer, newer trucks. This company made our move so easy and there were absolutely no unexpected hassles or anything to surprise us after the fact. Everything went really well without a single problem. This is now our "go to" when needing a rental truck for moving. Dependable, reliable and definitely a much better company to deal with!
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May 2022 by William McClure
Truck was returned at 7:00 pm Friday and to the keys to the lock box location. Was stated by employee if it was returned before 7:00 AM Saturday, would only be charge an additional hour. You checked it in at 7:55 am Saturday on the invoice and charged an additional day. We would not have made the effort to return late in the evening if the outcome would have been the same. You took a possible positive outcome and turned into no additional business dealing from our corporation, that needed them for the next 8 months until our own truck orders arrive. I can understand the predatory tactics of having the truck back before you open. Charging us an additional day and then having the available to charge for another day rental to new customer? Fact or not.. Mistake.. Or statement made by staff is not company policy? Our company doesn’t want a refund for the extra day. Our time has already been wasted having to write this review. You earned it!
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December 2021 by Julio Soto
After searching for moving truck rentals, Penske offers the best pricing for miles driven. They also offer military and AARP discounts.
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September 2021 by Chuck Ray
After the nightmare we had at uhaul this was a walk in the park.
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April 2021 by Alma C.
Great moving experience with thanks to this local Penske. Ill never go to any other truck rental company. We appreciate the quality customer service. Hank drove to the other location to ensure we got the truck and saw us through the whole process from start to finish. Less expensive and better than Uhaul i think. Good truck. We got a white one though I was secretly hoping for a yellow one with nostalgia for my childhood move penske. Good radio. Wish the chairs leaned back a little more. Tow good too.
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April 2021 by Tim S.
Great experience, Hank was super friendly and helpful; I rented a 16 ft truck and a carrier and he walked me through all the carrier steps, helped me load my car, and they gave me an almost brand new truck (less than 2800 miles on it). It couldn't have been more quick and easy and I highly recommend them! Thanks again.
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June 2020 by Patrick Rooney
Clean friendly knowledgeable staff. Great price.
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June 2020 by Naturally Fit NOW LLC (NFN)
Solid customer servicea, Vets welcomed, family friendly, and of course... above and beyond!!!Chuck, thanks again sir. May you have blessings on blessings!
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June 2020 by Alicia Bare
Very clean. & wonderful customer service. They really do accommodate to any & all needs. Uhaul will never even be a thought again. Way worth every single cent!