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December 2023 by Gabe Simon
Always busy here.....front office is polite n knowledgeable.
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November 2023 by Nicole Lama
we rented a truck to move into a new home and the lady at the desk was so kind and helpful. the truck was perfect size and easy to load stuff on. I definitely recommend renting a truck from them for moving or whatever you need it for.
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October 2023 by George Webb
I would post a middle finger emoji but that's beneath me. Some things are just better left unsaid...
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September 2023 by Jani Chayut
Unlike uhaul, we had no problems with Penske, except for the cacophony of buzzers and beeps.
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July 2023 by karen Dellgrottaglia
Friendly service even on a holiday weekend. Truck drove well and was very clean and comfortable
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June 2023 by Jackson Beach
Terrible and beyond rude staff. Young and very unqualified pertaining to heavy equipment. They were working pizza jobs a week ago. Penske was hiring this week. Rates are very high and the equipment is poor. Covid is over Penske...
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June 2023 by Victor G
They cost more but you get what you pay for. I had issues with my truck, and they were amazing in taking care of it. Last time, I used budget and had issues they did nothing. Do yourself a favor spend the extra and use penske!!!!
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May 2023 by Silas L
Very nice and knowledgeable staff. I was there to do some look and inspection on a couple vehicles. The staff was very nice friendly and helpful very courteous people. Highly recommend!
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March 2023 by Linda Johnson
I go there for supplies for work. They almost always have what we need!
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December 2022 by Grant J.
I went in there today to take care of a past due bill and Patrick was absolutely unprofessional and questioned me like I was a criminal.I was repeatedly badgered and questioned on what I needed the truck for.He was trying to draw a lie outta me like I just got pulled over.I paid my bill as he kept grilling me.I own Grantimove and have done thousands of dollars in business with them in the past.Just not recently. He raised the price of the truck to discourage me from renting and the lady said it's because their trucks keep getting stolen.I later talked to to other small companies who also had a problem with him. I paid the bill that I didn't know I owed.He had a problem with me as soon as I walked in.We have been in business for over 20 years and have never been treated bad there before.
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September 2022 by L Reynolds
The truck rental process was good, no stress at all. In fact, Brad in Exeter, NH assisted me in picking up the truck and was very thorough on going over everything. Returning the truck after hours was no problem and the Tucson, AZ location was great as well. Had a few questions after the drop off and they were more than helpful. I've always used another moving company and in one way or another had some kind of issue every time, the move cross-country was definitely easier this time around using Penske!!!
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September 2022 by Jessica O'Neill
Clayton, Tara, and Tanisha are all wonderful to work with. They have helped us numerous times on rentals and really go above and beyond to ensure customer satisfaction. My husband and I run a small moving company and we only use Penske due to their reliability on their equipment and trucks. Come to this location if you want superb service. Thanks guys!
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August 2022 by Alina Perlstein
After I had been cancelled by Budget the day before I needed a cargo van, Penske thankfully had one last minute that saved me stress and hassle. It was also very reasonably priced for a cargo van and everyone at this location were super nice! Thank you Penske, I will for sure use this rental company in the future again!!
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June 2022 by Michele Ross
Gave me a really old truck with a rusty ramp that would not function properly. Lost over an hour, not to mention gas driving to a hub to exchange it. Employee promised a refund then only took off $30. Would not recommend.
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June 2022 by Belinda Shea
Rented a truck and was quoted 120$ a day, but was actually charged 250$ a day. Customer service is horrible, they over billed and did not communicate at all. Save yourself a headache and go somewhere else!