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February 2024 by Jerry H.
Absolutely avoid this place because it sucks. I wish I checked the reviews prior to arrival. Ironically, the Toyota Dealership was directly across the street I could've went there so that made it worse. I went in with a light for low tire pressure. I paid for a synthetic oil change and even upgraded to some bogus upgrade package, upon completion I got the car back with the same light on. Absolutely 0 courtesy work (no vacuum, even the sticker doesn't provide recommended return mileage) which would be fine if this wasn't completely over priced and I had no less than 4 upsells attempted to me within the 1 visit. The company I work always uses Pep boys (not this one) for our trucks. Going forward they won't use this one and neither will I.
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January 2024 by Cinfinator Cindi
Chris was awesome and kept me informed about the progress of my car. Couldn't recommend a better place for your car!
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January 2024 by Paul Fontes
They did an excellent job on my alignment! Quick and professional
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January 2024 by Victoria Garcia-Talbott
Horrible experience! Paid almost $700 to change my starter originally, and then in a couple of weeks they had to replace it because they put in a faulty starter in. The starter took a day to get in, and the guy seemed very stressed out and rude and then charged us over $100 for a diagnostic on top of that we had to pay $300 to get it towed back to the shop because it did not start while I was out with the kids and we waited over 4 hours for the tow truck to come pick up my car. I tried to tell the guy that it was crazy we had to pay more and he was like there isn’t anything we can do we had to run the diagnostic and raised his voice at me saying that it is what it is. I thought that was highly unprofessional and very rude. We will not be going back here at all. I just wanted to leave this review incase someone else had car troubles, and to go somewhere else. They don’t care about people they just want money. I mean Firestone only charges $10 for a diagnostic not $110. I hope they see this and learn that they need better people at the front instead of stressed out people who are very rude.
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January 2024 by Paul Basakos
Don't think I'll be going back
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January 2024 by Jeremy Govier
Technician was rude, bad mouthed my car, nearly lifted it improperly was thankfully stopped by another employee in time. Placed my wheel on garbage can then knocked the garbage can over.
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January 2024 by Doug Loftus
Great service.
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January 2024 by Kathleen Siegrist
Had flat tire, got towed to Pep boys, got a new tire and out the door in an hour
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January 2024 by christine kidder
Professional staff, quick service.
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January 2024 by Charlene Anderson
The manager keep us up to date as the service progressed and informed us of cost ahead of repairs. He was very good at telling us what was going on and we could understand what he was talking about. Give the man a raise.
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January 2024 by Ant Lopes
Great service did what other tire shops couldn't
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December 2023 by ben soward
Highly informative and helpfulHad bad brakes, and an issue with the wiring w/headlights- my car has had continuous issues with headlights going out frequently (had the car about 5 years, have had new bulbs installed at least 3-4 times)Issues with lights (bad pigtails apparently), along with oil change and brake replacement (including rotors for front) was done with in 1 business day.Very pleased with the service, and hopefully the new lights and pigtails will keep this time haha
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November 2023 by Cary Liu
Went for an oil change and tire rotation. After getting the car back, I felt/heard horrible noises from the front. The lug nuts were not properly tightened. I'm currently at a different tire shop, having this fixed.
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October 2023 by Beth Resille
Pep Boys doesn't sell parts anymore. Advance has taken over selling parts. Pep Boys only has service. Advance has nice people.
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September 2023 by Louis D.
They are a recognized crooks and thieves, they create unnecessary work by cheating customers, as is the case with The shops at speedway Blvd managed by Charlene and her team of crooks. I was there "waiting" for 12 hours for a work they created from $99.99 to $1,900 + and I saw, that all the customer that walked there were cheated. This is not the Pep Boys that used to be! BEWARE!!!