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March 2025 by Greenqueen
Friendly staff. Quick in and out oil change. There are plenty of coupons for affordability!
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March 2025 by Susan Dalton-Read
I know my teen driver & I are much safer on the road. Safety 1st, always. Thanks boys!
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March 2025 by Robert Humphrey
It was super easy. The guy that helped me I think his name was William was super helpful!
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March 2025 by Lorrie Best
Great, fast, courteous service from the gentlemen who were working when I went for a maintenance service.
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March 2025 by Kim Williams
I took my car in to get new brakes, and an oil change. The employees were patient, kind, and very honest. I will definately go back to the Pep Boys on west Ina Rd in Tucson again!
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March 2025 by Debbie Bates
Went in got reasonable price and work done seemed like forever but honestly the fastest we've experienced cashier very pleasant and a raise is in order 👌
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February 2025 by ashley haney
The guys at this place are great. Very professional and accommodating. Prices are reasonable and they will notify you if they have any current coupons. Would definitely recommend.
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February 2025 by Nicolas Mendibles
Great people who always do a great job. I never feel like I'm getting overcharge for something.
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February 2025 by Dave Pursel
Fast service, well done
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February 2025 by Matthew Willett
Great service!
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February 2025 by kyle alsberry
Fair pricing with quick service, My go to shop going forward here in Tucson
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February 2025 by Brett Hart
I’ve taken my truck in here a couple of times before and gotten great service. Today my starter went and I had it towed in not expecting them to even look at it before Monday. My starter was replaced and my truck back in my driveway within 3.5 hours.
William is the go to guy! He and Eric were friendly and I couldn’t ask for a better place.
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February 2025 by Drea Dubya
I purchased a new battery from Pep Boys. Approximately 3 weeks later my check engine light came on. I took it to get scanned and the code came back that there was an issue with the fuel sensors. I took it to an experienced shop I have used for 20 years and trust. The battery I was sold was sulfated and was causing communication errors throughout the rest of the system triggering the check engine light. I contacted Pep Boys to remedy the issue and they were less than pleasant to deal with. Not only did I have to spend almost $200 on diagnostic fees, I was out a vehicle for 2 days and several hours of missed work. Of course Pep Boys didn’t take any responsibility or offer any kind of compensation. Pep Boys selling me a faulty battery ended up costing me over $500.
I was also passive aggressively told it was my fault I took it to a different shop and if I had brought it back to Pep Boys I wouldn’t be in this situation. I drive a newer Mercedes and many shops don’t even work on them. It wasn’t a battery light that came on, it was a check engine light and I had the code ran BEFORE I took it to a shop. I am not obligated to trust Pep Boys to service my car, although the manager apparently thought otherwise.
Horrible experience all around.
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February 2025 by Ann Foley
I can't thank Pep Boy enough for their excellent service they performed on my car. I recommend them Highly!!!
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February 2025 by Damian Chacon
I appreciate the pepboys team honoring what another location said. However if your a manager in customer service, you don't say in front of the customer "I'm not losing $$$". Say it in the back where custom9 can't hear you.
