-
January 2024 by Khelil A
Exceptional Shoe Buying Experience!I recently had the most incredible shoe buying experience at your store. It all began with Candy at the dealership where I work , who went above and beyond to understand my specific needs for comfortable and supportive shoes. She not only recommended the perfect pair but also took the initiative to order them for me.The next day, I received a thoughtful text from ***** informing me that my shoes were on their way. When I visited the store, **** greeted me warmly and provided additional assistance. His helpful and friendly demeanor further enhanced my overall satisfaction.I am now a devoted customer and fan, thanks to *****'s exceptional service and ****'s assistance. A big shoutout to Candy for making my shoe shopping experience memorable and hassle-free. I wholeheartedly recommend her expertise to everyone. Kudos to the fantastic team at the store!
-
January 2024 by Gene T.
The experience this far has been excellent. Knowledge helpful staff is important and what I have experienced so far has been very positive. The selection is good! Location is good.
-
January 2024 by Gary Kingsley
Performance Footwear is a must if you are looking for great walking or running shoes. The staff are very knowledgeable. Expect to spend at least an hour having your feet measured (you likely wear the wrong size) your stride analyzed and learning how to properly tie your shoes (yes, you are doing it wrong). The shoes seem expensive, but Google the pair you are buying and you will likely find no difference in price online. Lots of top brand, high quality shoes, like Hoka, Brooks, etc. We make the trip to this Mecca twice a year and are never disappointed.
-
December 2023 by Kirsten Schifferns
Candy helped fit my mom and I for shoes and she’s wonderful. She’s so helpful and knowledgeable and made us feel comfortable. Thank you Candy!
-
November 2023 by KevinandErin Knox
This store was highly recommended to me by a friend who has had many challenges with her feet and footwear. I recently injured a tendon in my ankle and am early in the recovery process, and knew I needed to buy some shoes that would be kinder to my tendons that my zero-drop running shoes.I was really fortunate to be helped by Jaxon Finch, who despite it being late in the day on a Sunday took all the time I needed to listen to me, explain the alternatives and sell me a great pair of shoes. This is the kind of customer service (and product selection!) experience that makes you want to only shop for shoes here. And that's exactly what I plan to do.
-
September 2023 by B Judy
After losing my last pair of walking shoes on a river trip, Candy Thomas and Jzon were nice enough to help me find a quality pair of replacements.I walked through the door about twenty minutes before closing and quickly outlined how my feet are both smaller, taller, and wider than usual so it can be difficult to find shoes that fit. They came back with six different pairs and went through three more without hesitation and proceeded to fit shoes to my feet. Very professional experience.
-
September 2023 by Jerry Trubman
This is hands-down the best running shoe store in town! James and his team have been helping me find the best, most comfortable running shoes for years now. I've sent a number of my clients to them as well and they have all been very happy with the level of service these guys provide. Highly recommended!
-
September 2023 by chris sissick
The staff at Performance Footwear is very knowledgeable, especially Candy Thomas, who took the time to explain several different shoe options to me. I made my decision based on her recommendations and I am very happy with the choice I made. If you are looking to purchase shoes for hiking, running, or walking, you need to stop in and talk to the staff at Performance Footwear......Thank You Candy !
-
August 2023 by Thomas Grider
I chose Performance Footwear as the closest one of two stores recommended to me. The selection was adequate with all the latest models of the major brands. Remi asked appropriate questions to properly advise me, and using digital analysis to check my gait, pressure points he showed me several models that best matched my needs, and even had me run a bit outside to gage my response. It made buying running shoes easy. They also let you wear them up to two weeks to ensure you're happy with them. I'll be back again for my next pair.
-
August 2023 by Andrew Nelson
I first came to your Tucson store this year and had the pleasure to be taken care of by Jaxon, the service, information and attention to detail was wonderful. Today I called to have another pair of Brooks shipped to me and dealt with both James and Remy, it seems like everyone that works there offer the same level of service, I'm very impressed. Thanks!
-
July 2023 by Pamela Garrison
Jaxon Finch is by far the best shoe guy on the planet! He spent more than an hour with me, and really listened to the needs of my recently operated on foot. I even asked if I could try on a different pair that I thought was aesthetically appealing, and he led and guided me to not choose that specific shoe for my specific needs. He continued to fit me with the perfect shoe and really helps with my recovery from surgery! He is professional, kind, and extremely patient. And he has done his homework when it comes to good fitting shoes! Outstanding employee! Best in the business!
-
July 2023 by Shelli Armanees
JAXON FINCH is an outstanding employee! He is very knowledgeable, and genuinely cares about the health of his customers! He spent an hour with me making sure I got the right shoes for my situation after surgery. Stellar customer service! Best customer service I’ve had!!!!!
-
June 2023 by Tricia O.
10 stars! I am recovering from 2 major foot surgeries in the past 2 years and continue to have a significant amount of pain in that foot. The staff was amazing and so kind. They listened to me and the issues I have been having and got me in the perfect shoes! I can now walk without pain. Staff was incredibly friendly and knowledgeable. Highly recommend!
-
May 2023 by S Toppen
My daughters wanted to buy me a gift of walking shoes(Hokas). I went to several stores before I picked Performance Footwear off google. I was not optimistic because of foot issues but Alex measured my feet and said, "You should be in Brooks brand" Now 3 weeks later..I have never had shoes so comfortable yet very supportive and they dont look like big boats( as others I tried at other stores did) I am so impressed! Alex worked with my girls to pay by phone and I was set. Great experience! thank you!
-
May 2023 by Scott Everhart
My first impression of Performance Footwear when I walked in was “oh yeah they got a lot of running shoes here.” I had the pleasure of working with Candy Thomas. Candy was friendly, knowledgeable, and went above and beyond. She helped me find the right size and fit for my feet and I was even given an awesome discount as a first time shopper there. Highly recommend!
