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March 2024 by Linda Merrick
This is a great place to get some no pressure exercise. Very helpful staff if you have questions. Also hydro massage beds for after your workout.
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March 2024 by John Travers
Great staff. Very clean.
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March 2024 by Cory Peterson
The place is busy but I’m still able to get a workout in. It’s clean like most of the planet fitness and machines are in top shape.The bathrooms at least the makes seems to always need loving. Today both hand dryers were broken and they had a wet roll of paper towels for those to use after washing hands. It looked desperate.
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December 2023 by Shawn
I'm actually sort of a meat head but I can still enjoy this gym. If I need to relocate, this gym is always an option. So trying out the gym for free is easier than any other gym. Just get the app, get a free day pass, once you get your QR just walk in, scan and start training.
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December 2023 by Muniba Khan
I have been going to this PF while in Tucson for the month and have had a great experience! The staff is super friendly and the equipment is clean. Usually it isn't too crowded when I come between 2-5PM.
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October 2023 by Kaleb Embrace
Handicapped Individuals Beware!I joined this location back in 2022 and it was a good experience, however ever since the franchisee changed to “Black Duck” things seem to be going down hill. I reported a leak in the men’s handicap shower stall that was getting worse by the day. The water was leaking out of the diverter and even leaking down the wall, but because it wasn’t a high priority to “Black Duck” it was months before a fix was finally approved. This fix made it to where the water barely gets warm and doesn’t have the same quality as the 3 other non handicap shower stalls. I have filed numerous complaints to staff and even sent one on one emails to Jenna of “Black Duck” all seeming to fall on deaf ears sense the shower “works”. It’s insulting that the only way to get a decent shower is to use the non handicapped shower which is a huge safety risk to certain members.I absolutely love the staff and actually get welcomed by name each time I come and I know almost all of them by name, so it’s frustrating that “Black Duck” doesn’t care about the quality of service they provide to certain members.
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October 2023 by Sarah Gonzales
New employees are rude . They hire punks that lack basic customer service and skills. I was pulling up my qr code to scan in and this kid was tapping his pen as if he was impatient for me!! Wth?!?!! Like, who trained him?
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October 2023 by Michael Copeland
This club is the by far the nicest of the PF clubs in Tucson. It is always clean, has a great selection of exercise equipment. The only thing they could change, the AC in the men’s locker is blasted bloody cold after a shower mate!
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October 2023 by Christopher Snipes
Welcoming atmosphere and friendly staff. I have been to other gyms that seem more confined/smaller and members are in their little bubble in a way. I like the openness and yet respectful vibe. Bonus I get to see the moon sometimes while I’m working out.
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October 2023 by Greg Harris (Fit4Expedition on YouTube)
The red light therapy and hydro massage tables are a great added bonus. All their machines are Life Fitness. The quality of their equipment is top-notch, but I do wish they had some Hammerstrength equipment and more Olympic bars and benches.
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October 2023 by Melissa Ball
Honestly, this is the nicest planet fitness I've been to.. staff was always great and friendly, greeting everyone when they came in.. a huge tin of grape Tootsie rolls for people.. the black card area is gorgeous! Like a fish bowl ? glass doors..totally sectioned off but still open. Visually, ?.. in the evening there's a lot of young high school kids kinda clicky but not in a bad way, they just hang out in groups.. lol In the back they have a stretching area with hard rollers.. literally the best for deep muscle tissue massage ?.. A+ loved it.. oh ya! and... If you forget your phone for the mobile app they will give you a key tag!!! Life saver!
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October 2023 by Christopher O'Dea
I love the very pleasant, professional, responsible service I always receive at this gym. Having been going to gyms for decades I want to single Roxanne and Hanna for being the greatest demonstration of customer service I have encountered in all my years.I looked at the reviews and had to laugh because they are all great except one disgruntled member who did not like to hand an I.D. over to be able to take a barbell pad. This of course has to be gym policy or they end up left on the floor or go out the door. A person who would write a review like that is like someone who received a successful heart transplant and thinks the doctor should send them a thank you note. If corporate reviews these writings they might want to keep in mind that supporting responsible conduct by someone like Hanna should be lauded. It is far more costly to a business to have turnover of such an employee than losing one ungrateful foolish member.
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August 2023 by Julia James
I love going to Planet Fitness! Especially the Swanway location. The staff is so nice and helpful even when we call in with questions. I love the way all the equipment is laid out and it’s a perfect flow for if I’m doing arms, legs, abs etc. I just love everything about this gym! I never feel like it’s overcrowded and I always feel comfortable, no judging eyes lol
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August 2023 by Marsha Brement
I was so intimated to start going to the gym but felt so comfortable when I started going here. Manny and Kenny are so friendly and helpful. These two workers at the gym are absolute rockstars! They are always so kind and motivating.
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August 2023 by Chris Bargmann
My "home" gym. Staff is always friendly, gym and locker rooms are always clean. The large showers here still have the hooks for my gear which is nice so my stuff doesn't sit on the wet floor.