Pohle EZGO Cushman in Tucson is highly praised for its excellent customer service and professional staff. Customers appreciate the friendly and knowledgeable team members, especially Debbie, who consistently provides prompt, courteous, and helpful assistance. The dealership offers a wide selection of carts, and staff take the time to explain features and answer questions thoroughly. They are known for their responsiveness, often sending pictures and updates during service work, which reassures customers and builds trust. The service experience is consistently positive, with quick pickups and repairs completed efficiently. Many reviews mention that repairs and maintenance are done promptly, often within just a few days, and the work is described as thorough and reliable. Customers highlight that their carts are returned in great condition, with some praising the staff for fixing issues caused by other providers, such as faulty previous repairs. Pohle EZGO Cushman also accommodates special orders, pulling in extra support from their main office when needed to ensure customer satisfaction. In addition to service, customers commend the dealership for helping them find the right vehicle. Debbie and the team assist with selecting models, understanding features, and securing fair pricing. Many reviews express high satisfaction with their purchases, including new carts and refurbishments of vintage models. Overall, Pohle EZGO Cushman is recognized for its outstanding customer service, professionalism, and dedication to making every customer experience positive and stress-free.
Outstanding service from booking the service to the pickup and the return of our cart. And Deb is very knowledgeable and pleasant. Excellent!
May 2024
Debbie has been absolutely wonderful in assisting me with purchasing our golf cart. She has given exceptional service and I recommend this place to everyone. Thank you again Debbie for being so amazing!
February 2023
Very nice store and employees. The item I needed had to be researched but I received a call the next day that they found one in stock for my 2000 EZGO golf cart which is actually a barn maintenance vehicle. Gets the job done!
