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November 2023 by craig kirtland
I had made an appointment to get my oil changed today, and the young lady at service told me it would be 3.5 hours once I drove all the way there....40 mins. I had my Gallbladder taken out faster than changing oil. Good lord, what's the world coming to.I said no thank you.
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November 2023 by SUBuddha66
This was my first visit, as I am a recent owner of a new to me Cayman S. The facility was very clean and the staff was very professional and showed a level of care I have not experienced with other dealers. The service department went above and beyond to explain everything and had my wife's car in and out under their own estimate.
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October 2023 by TBL FRANZ
Jorden (service department) at Tucson Porsche its always a pleasure working with you. You're professional and responsive with anticipation through forward thinking/acting.Great experience time and time again!Thank you!
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September 2023 by Jeffrey J
Recently took delivery of my Porsche. Couldn’t be happier. The experience was amazing. Dana knew a lot about the car and the information was welcomed when configuring the car.The staff has been professional and friendly on each visit either to finalize the car or for events. Always treated with respect. Car took some time to build but everyone was always putting my fears to rest - “just wait, it’ll be worth it.”Facility is clean and modern with a great vibe. I mean it’s Porsche. :-)Appreciate all your time and energy.Take care and see you soon.
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September 2023 by Trevor Dickerson
Full disclosure: this review replaces a previous one star. That one was the result of completely ignoring my initial attempts to get service. After deciding to give them another chance, it was a night and day difference. Everyone was so professional, courteous, and responsive. Sean was my advisor and he was very easy to work with and went above and beyond to accommodate my schedule for drop off and pickup, as well as communicating the work that needed to be done and even taking care of a recall I knew nothing about. All in all, it was a great experience and unlike any other I’ve had with dealers of other brands.
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August 2023 by Mr Vincent Gallo
Thank you to my very professional, knowledgable, helpful and reliable salesman Andrew Stevens. And thank you to Efraim Gonzalez and everyone else at Porsche of Tucson. I have purchased several Porsche vehicles in the past. Mainly while living in New York City or Los Angeles California. Buying a car from Porsche of Tucson was by far my best Porsche buying experience. Sincerely, Vincent Gallo
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July 2023 by Fred Philpott
Terrific service. We had a tire issue requiring immediate attention since we were leaving town. Service Advisor Jordan went above and beyond to address our tire issue. Thank you Jordan. Well done Porsche of Tucson
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July 2023 by M B
I am a business owner and I take reviews VERY seriously, which is why I waited a week to post this, hoping I could convince myself otherwise. My son purchased his first car here. A used car, with a fair asking price. He waited a week to get the car because the tires were shot and the offer came with new tires. Upon receipt of the car, my son anxiously started signing the papers and I jumped in to review. These crooks tried to steal $1700 from my unsuspecting son!! They added on a brake light insurance package and a lo jack device to his invoice!! They even tried to charge him $160 for the nitrogen in the tires they replaced!! I have never had a company act so shady. Trying to cheat a teenager is as low as you can go fellas. Upper management needs to get involved and clean this place up. I won't be ordering my new gt3 here. What did that cost you? Zero stars.
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June 2023 by Michael McBroom
I bought a Porsche here which I love, but the time it took to get the car on the transport was longer than expected. Then within 10 days of ownership the water pump had a major leak and required repair. Neither Porsche Tucson or the 90-day warranty they offered covered the problem. Frustrating to have an almost $2,000 repair when buying a Porsche after just a few days and no one stepped up to cover it. I would look to take your business elsewhere, once they got their money the service was out the door. Most disappointing car buying experience I've had.
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June 2023 by jean-pierre reinhold
We had a very good experience at Porsche Tucson during our service appointment. Sean Hornaday really went beyond and accommodated us with a loaner vehicle when we had not reserved one. The communication was prompt and flawless.
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April 2023 by sean crough
I was visiting family in Tucson and my Cayman S was attacked by a desert Pack Rat. Jordan in the service department was able to order the parts and repair my car in just one day!Best service I’ve received at any Porsche dealership!!Can’t recommend them enough and Jordan deserves a big $$raise$$
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April 2023 by Michael Lucas
Sean Hornaday was our technician and he was extremely helpful and professional. We had a few minor issues with our new 911 and Sean seamlessly took care of all of them. Would highly recommend. Also our original sales person Andrew Stevens took time to make sure all was well. Andrew is a fantastic person to deal with in sales and is extremely knowledgeable about all things Porsche highly recommend also.
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March 2023 by Demery D.
I had great service, I should say excellent from Sean. He kept me updated on all the changes and additions that needed to be done to my Porsche 2006 Cayman S. I truly trust his opinion I would recommend this Porsche dealership Porsche Tucson to anyone. Sean was easy to talk to, and explained everything that needed to be done in order to update my portion make it run better after the car was detailed. It look like a brand new car!. Sean's service to me was over the top! Every little minor thing he called me for to get my approval. He has wonderful customer service skills. You should give him a raise! I will continue to take my Porsche into Tucson Porsche for continued service for the rest of my life. Which I don't have too many years left being 70 years old! But everything was just fine experience. If I was to only to say something negative about Porsche Tucson, it was the fact that they did not have a loaner for me. I went without my porch for three weeks. Which I thought was unacceptable. In California when I took my portion for problems I was always given a loaner right on the spot. So Tucson Porsche needs to step up and provide better customer service when it comes to loaners. I had to borrow a car from my friend. So that's the only negative thing I have to say about force Tucson. Everything about the customer service I received was excellent except for the fact that I was not provided a car to drive while my Porsche was being worked on. So please step up Porsche Tucson. Do this for your customers. It will add a A+ plus to your service. With that said Sean provided me with a plus plus service! Thank you Sean! It was great working with you!!!!
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March 2023 by Gary Zimnoch
Dylan Young was amazing to work with, I told him my budget, goals and desired trade in. He exceeded all expectations. And that was just for starters, we spent a lot together just getting familiar with the products and comparing different models of performance cars. Purchase process was very straightforward and streamlined.
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March 2023 by Rene Baca
Notably, the absolute best experience from Lindsey. She went above and beyond my expectations and made this stressful experience manageable. She kept me informed all along the way and even brought my completely repaired and clean car to my residence. She needs not only be given a raise, but promoted to manager. I have bought many cars (Porsche/Audi) from this dealership and service like I got from Linsey, will keep me coming back to repurchase.