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November 2023 by Vinny-Paul Perez
Be cautious of false advertising, as they refuse to explore alternative options to accommodate your situation. Instead, they persistently pressure you to make a higher down payment, as equivalent to 10 million dollars of your life's worth. Despite informing them of my intention to find a more affordable option, I came across a couple of used cars in their inventory that matched my budget. However, when I mentioned these cars to the representative, he claimed they didn't have them, which is clearly another instance of deceptive advertising. I don't want you guys to go through the same situation. I value your time and advise you to steer clear of this company. Trust me, there are much better alternatives out there than that untouchable area. You will thank me! GOOD LUCK! ???
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November 2023 by Kendra Mongeon
Antonio helped me through the process of buying my Jeep. He was very friendly and funny. He got me an amazing deal in a car I love. Definitely going back to him if I need another one.
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November 2023 by Anna Wilkins
Bought a 2013 Ford Fusion a few months ago with the help of Carlos. He was very professional and extremely helpful in navigating this experience as a first time car buyer on my own. Great customer service overall and staff was very supportive of him in helping me get approved for the car I wanted.
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November 2023 by Manuel Perez
Just bought a 2021 Kia Forte from Stephen. Very helpful staff! All of them were very adamant on making sure I understood the paperwork and that I had zero questions. They answered all questions nicely and were good at making questions I didn’t have for me. 1st time leasing a car and they did an amazing job on educating me on how it works.
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November 2023 by Joey Miller (Nado)
I had a bad experience at this dealership. They lured me in with a false promise of a $199 down payment and a guaranteed approval regardless of my credit. They said I would meet with “Tanner”, but instead I was approached by Jose, who ran my credit for almost an hour and came back empty-handed. He then asked me to find a “sponsor” (cosigner) and pay $2,500 as a down payment. I felt deceived and pressured by their tactics. They did not show me the price of the car online or on the lot, but it was way out of my budget. They did not offer any service that I could not do myself online. I would not recommend this dealership to anyone.
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October 2023 by Tiffany R.
I was working with one sales guy to get a car and I have a really difficult situation to work with and he seemed eager and willing to do anything to help however I could never get in contact with him again and the second salesman was pushy tried telling me what amount of money I should bring with me not knowing the financial situation and was just rude with his delivery and very unwilling to do anything extra to help
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October 2023 by Jessica C.
If I could write this place zero stars I would. What a yo-yo scam place this is. with their advertisements of getting people in for $55 is a laughable matter. For the fact that they took my $500 down had the car for a few days less than a week and then they come and pick it up in the middle of the night and now I cannot even retrieve my personal belongings because its in some type of holding cell. Should have known it was too good to be true when none of the cars even had the price on the window. You have to run your Social Security number to get a price. Scam scam scam stay away.
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October 2023 by Paige C.
This place advertises that they work with all credits, little to no money down and will get you in a car today. But they don't seem to mention that if you have bad credit you need a cosigner to get a car otherwise they want like $2000 to $3000 down. it doesn't matter if you're making decent money. If your credit is bad, I've gone here with my fiancé multiple times because we believe the advertisement but every time that we come it's just a huge scam. Don't recommend.
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October 2023 by Andres J.
gross. don't EVER go here. listen, if you really need a car and don't want to get gaslit into buying some crap go private. it's weird and condescending vibe was a huge turn off. they don't understand the concept of someone just wanting a car and not needing it. predatory to the max.
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October 2023 by Elizabeth Unsworth
Very great and totally awesome experience! Sarai and Stephen in sales, Tyler, the manager, and Wayne in finance were all extremely helpful. I had gone to Premier Auto after having a bad experience at Holmes Tuttle Ford. I'm so super glad that I did!!
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October 2023 by Nadia J.
If I could give zero stars I would! I'm reviewing on behalf of my partner. He purchased a vehicle this summer and it's now October and he is yet to receive a license plate & tags! He had to go down there for an extra 30 day permit and it's now expired AGAIN and no license plate. When he calls to speak with someone he always gets the run around. MVD doesn't he have proof of the vehicle being registered to him! This is absolutely unacceptable and the worse customer service ever. Do yourself a favor and save yourself stress and take your business elsewhere. NOT RECOMMEND!!!
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September 2023 by Pablo Morris
Great experience and a great car! Thank you again Antonio for helping us find the best option for us! Great customer service and definitely recommend going and picking your car up from here!
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September 2023 by Julie Penny
They set my newly 18 year old son up to fail! They put him in a car he couldn't afford and sent him off before he ever qualified for a loan. They repeatedly said don't worry, we will get you a loan. Sure four loan companies later and his friend cosigning, he had a car. This was a year ago and my son has been struggling ever since. He would not tell us what he paid or the circumstances regarding his loan until a couple of months later. Had he told us the price he paid, we would have had him return it. At one point, he went back to Premiere asking for help and they said there was nothing they could do. In fact, the salesman tried to sell him a cheaper car but said he would still be responsible for the other loan. If I had not been there to hear this, i would not have believed this was said! So they wanted to add more loans on him! .He was a kid who didn't understand loans and they were determined to put him in a car that was clearly too expensive. When he didn't qualify for the fthe first three loans, why not steer him to something affordable? Shame on you! Your actions have terrible consequences for people and, especially for a young man who was trying to start out in life. And, we watched him give up his school because he had to work full time to make this OUTRAGEOUS payment. Your AREN'T for the people! You are for one thing only and that is your own financial gain, no matter how it affects others.
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September 2023 by DaTruth
Scott says NOI Was told I would for sure Be approved and have a low down payment but...They wanted me to put down $5000 I told them I didn't want to make this trip out there. Because I live over a hour away. Unless it would be a for sure thing. And they told me it would be but then get there and hear this. They also told me that they had multiple of the car that I was looking for just to get there and find out. They have no cars that I'm looking for. They wasted five hours of my day and I left with no car This place is false advertisement. I do not recommend going here.
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September 2023 by Erik Hertwig
When we left, no one was in a pickle. Chris Diaz was our sales person, knowledgeable, fun, and helpful. We went in looking for a Jeep, he drove us to the shop where the Jeep was and the folks at the shop let us in to sit in the vehicle. When updates were finished we went back and took a test drive. They worked with us to get a price and rate that worked. You need a used car? Go to Premier Auto.
