-
March 2024 by Michael L. Arnold
Lacey was extremely helpful when we were transferring unit to this facility. Beautiful and clean place, great customer service. Highly recommend!
-
March 2024 by jim moody
Lacie is amazing and keeps the property very clean thank you Lacie for all your help getting me in a bigger unit
-
March 2024 by Michelle Cuevas
I want to thank Lacie at the Tanque Verde location (9201) for going above and beyond in customer service. She found a key that was unrelated to the storage facility, looked into it and found that we were the only ones in the area in the last day. She called me right away and I was able to identify it. This was a very important key that would have been difficult and expensive to replace, I didn't even realize it was missing. Thank you Lacie for the excellent customer service that went above and beyond the usual care of her facility
-
February 2024 by Dolly Hughes
Thank you Lacey! So helpful and kind.
-
February 2024 by Mario Reynaga
Lacy was great with the move in. Gave me all the information I needed.
-
January 2024 by Jaylene
Lacie is amazing and very helpful will recommend this location to anyone
-
January 2024 by Aubrey Hester
Kudos go out to LACIE for exemplary customer service skills and maintaing a spotless facility.Thank you.This process has been painless.
-
January 2024 by K PH
Lacie went above and beyond with providing exceptional customer service. I’ve spoken with her several times over the phone before making the cross country trip to vacate my unit that was there for 11yrs. The vacate process was seamless and it was such a relief to be able to wrap this up during my limited time in AZ. Thank you Lacie for your help!
-
January 2024 by Lisa Klein
Lacey at the Tucson tank Verde facility was awesome today your whole company has been great but she was exceptionally nice and went out of her way for us today..Post make sure she trains everyone thank you
-
December 2023 by MarkEllen Hopp
We have been renting here for a couple years. Lacie has been most helpful and accommodating to all of our needs. She is fantastic to deal with and has a true customer service attitude. The units/grounds are clean and well kept. We feel our items are secure and the climate controlled units are worth the minor extra cost.
-
December 2023 by Ryan Taraba
Went to Public Storage to rent a unit and Lacie was extremely helpful. She made the whole process easy and provided amazing customer service. The whole place is so clean and well kept. Highly recommend!
-
December 2023 by Calvin Morgan
Had to find a storage unit to put some of my furniture in for me and my roommate. Called the Tanque Verde to see if they had the space and thankfully they did. Lacie helped me out tremendously even though I was on a time crunch to get everything done. Walked me through everything and answered all my questions.
-
November 2023 by John Neufeldt
Lacie was a tremendous help for overcoming the problems I'd had with the account. It is now working like it should.
-
November 2023 by John Neufeldt
This storage facility is clean and well run. The only problem I had was logging into my account. After many attempts and also chatting online with Public Storage help, I still couldn't login but the problem was finally SOLVED when I made a trip to the location office and got help from Lacie. She was friendly, knowledgeable and knew how to fix the problem/login, finally!
-
November 2023 by David Soffrin
Having had prior experiences with self storage facilities over the years, I was totally surprised and pleased with the professionalism and courtesy that Lacie showed today when I opened a new account for a storage space. I know it can be a trying job sometimes but she was so upbeat and informative I felt like family and that means a lot to me. She took me through the signup procedure, explaining all the nuances of the contract and "rules of the road" and took me to see the space to make sure I knew where it was. It was clean, well lit and ready to go. I was also surprised by the way she expressed her pride in keeping the entire facility neat and clean, even to the point of apologizing for a missing cart and knowing where the others could be found. Reality is, Public Storage is an extension of your home and often personal items end up being stored there for various reasons and it is comforting to know that folks like Lacie are looking out for the renters' best interest. It is sincerely appreciated.