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August 2023 by Larry Zimmerman
Yeah this guy will cut every corner that he can, none of the employees are even trained.
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April 2023 by Ryan Hoganson
This was my first time needing a restoration company and they were AWESOME! They explained the whole process, took care of everything, and made it super easy on me. Quality Restoration went above and beyond. I can't say enough good things. I would highly recommend them to my friends and family.
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January 2023 by Linda Green
David, Pete and Antonio, The repair guys at this company, are the best. they're efficient thorough, well trained in their fields. they were highly respectful of my home and my stuff and me.. I had a 3 week experience with quality restoration and I am highly pleased with the result and the whole process actually. The owners know their stuff!
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December 2022 by Kathy R.
We had to renovate the front bathroom in our 50 year old home, because the saltillo tile floor under the toilet was collapsing, the toilet was leaking, and the fixtures were vintage 1970s. Earlier this year, Quality Restoration renovated our master bathroom to correct similar collapsing floor problems. Their work was EXCELLENT, so we used them again, and I cannot overstate how pleased we are with them and their employees. They are adaptable, dependable, answer calls and punt when the unexpected happens (as it always does when you renovate an old house). When the toilet and tile floor were removed, we found NO supports bracing the floor underneath. So they rebuilt the floor, and then we replaced everything except the tub. We highly recommend them if you need a great contractor. I will also post some photos of the MASTER bath they renovated earlier this year. Hire them! They're worth it!
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October 2022 by Dave Mason
If you have an emergency, CALL THEM NOW. Then finish the review.I accidently flooded my bathroom and bedroom. Needless to say I was freaking out. I called quality at 7:30am. They relieved my stress by knocking on my door at 9:15am same day. They got things cleaned up, then came to me to let me know they made an error by cutting my carpet when they didn't need to (note: we are all human. Mistakes happen! It's how we deal with them that defines a company). They replaced the carpet at no cost! Why? Because that's what happens when you are working with a quality company that has been around for 40 years! No small feet for a locally owned business.They helped me get the replacement cabinetry that I wanted and were patient with me.Now I have a new carpet, new cabinets, and a "go to" should I ever need them again. Lem and Kristy in the office were great!Thank you so much Quality Restoration for everything you did for me!Best,Dave MasonService: Flood cleanup
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October 2022 by Kathy Richardson
Just finished a "we have no choice, we have to do this now" bathroom remodel with Quality Restoration providing the demolition and construction, and we couldn't be more pleased with their work. Our home was built in 1972, and has had many additions and changes over the decades (some well done and some poorly done). The bathroom rebuild was complicated and mandatory because our shower floor collapsed, and it became clear we had serious issues with uneven, unsupported floors in that section of the house. Quality Restoration's owners (Lem Nash and his wife Kristy) and their employees were knowledgeable, dependable (they showed up on time when they said they would), and easy to work with from the "give me a quote" phase through the final paint touchups. Best of all, they adapted and found solutions as we found new problems, and came in exactly on budget. I recommend them without reservation.Services: Flooring
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July 2022 by Larry D.
Easy to work with. Very professional. Very experienced. Reasonably priced. Very responsive.
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May 2022 by Justin Castillo
I would give more stars to Quality if possible. They performed an excellent job when we needed them the most. They were prompt to respond and to communicate. They did excellent work. I give them my highest recommendation.
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May 2022 by Chris Keeney
Quality Restoration was absolutely A+ as my wife and I moved out of one home into another. We had been in the house 3 years and needed help putting it back into show ready quality. The work was superior but candidly, it was the people who impressed us most. We actually had a fun time in what was otherwise a really stressful move. We cannot say enough about them. Finally, booking, setup and close-out was super easy and strangely affordable. I have Kristy to thank for that. Quick to respond, quick to understand and quick to care. Thank you, Quality!!!!!!!!Services: Painting
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May 2022 by berta Keeney
Ours was truly an emergency that we needed their help quickly. The owners went above and beyond what we asked of them. They sent a crew of 4 to do the work and they were incredible! They were quick and efficient, friendly and anwered all of our questions. We liked them so much we took photos with them and bought them lunch! ANYTIME we need them again I know which company I will be calling! My husband and I always leave reviews when we feel that the companies/Persons have done more than what we asked for. This was them! BKeeneyServices: Water damage-related cleanup & repair
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May 2022 by Berta K.
Ours was truly an emergency that we needed their help quickly. The owners went above and beyond what we asked of them. They sent a crew of 4 to do the work and they were incredible! They were quick and efficient, friendly and anwered all of our questions. We liked them so much we took photos with them and bought them lunch! ANYTIME we need them again I know which company I will be calling! My husband and I always leave reviews when we feel that the companies/Persons have done more than what we asked for. This was them! BKeeney
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April 2022 by Matt Hermes
These Guys Rock!! Crazy good work. Had a buddy call me one Sunday Morning, his water Heater (located in his garage) had been leaking on the back side, and he hadn't noticed 'til it was too late and when it really started leaking. But by the time he noticed - it had turned into a major leak on the back side for what looks like weeks. The small leak had taken it's toll on the back wall, all the way down the wall (because it was elevated) into the house wall which bordered a closet. It was a mess, you could see the moisture crawl up thru the dry-wall, on both sides, and then some. I had seen it on Sunday and the extent of damage was scary. That same day he called Quality. When I came back by the following week I couldn't even believe it was the same location. The water heater was replaced, not sure who did that, but all all of wall damage had been cut out, all new drywall where the leaks were, it was taped and textured the same, and the color painted to match, it was like it didn't even happen. I was like amazed. These guys did awesome work, and did it fast, at least I felt so. If this happens to me, I am calling Quality Restoration. MattService: Water damage-related cleanup & repair
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April 2022 by Kevin Sonnek
Highly recommended! I was the POA of a woman who passed away suddenly. She was an extreme hoarder and I was left with the task of sorting and disposing of her belongings. It was overwhelming until I called Quality. They responded the same day and began the cleanout the next day. They actually finished a day early and I was kept in the loop for the entire process. I was able to check on them as they worked, and they really worked! A very fair price and very professional service.
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April 2022 by Karen McRae
Quality Restoration helped us clean up an apartment twice. Both times they were easy to get a hold of, easy to work with, and they did a phenomenal job. They were quick and thorough. Would highly recommend!
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December 2021 by Michael Lanz
Do business at your own risk - after being told someone would be out right away, they said they would not send anyone until we signed a document filled with all kinds of one sided legal jargon. When we began asking about the verbiage the owner got flustered, said "good luck" and hung up on us lol. We will NEVER use this company and recommend to all of Tucson you do the same...these people are bad news folks...
