-
September 2023 by Amanda B.
Took my car in for a check engine light. Determined it was emissions, found the leak, and had everything repaired by later the same day. And it didn't break the bank. I would take my car back for repairs from them again.
-
September 2023 by Deb Copas
I've been going here since I moved to Tucson 4 yrs ago. Today I went in to get an oil change and I asked George if someone could look at my front tires. I was told by another well know place ( when getting tire pressure checked) that the front tires needed replaced soon. I had made an appt at another place to have 2 new tires put on, actually the appt was for later on today. George came back inside, said my tires are good and still have a lot of miles on them. He suggested they be rotated and I said sure...All the guys at RR Auto are Friendly, super nice and so knowledgeable! I'll never go anywhere else!!!
-
August 2023 by Anon Ymous
Went in for oil change and they overinflated my tire pressure. Called in and got nothing but excuses. Person that answered said “air is 78% nitrogen”, that helps me little. I had pure nitrogen and now it is mixed. Had he checked the pressures and set to the door sticker, he would not have needed to add pressure nor would he have contaminated the air. So now I have to make another appointment to resolve this.
-
August 2023 by Josiah Clark
DO NOT get your oil changed here. They charged me $100 to get mine done on a sedan and I called the local auto center at Walmart afterwards and they gave me a quoted price of $50.
-
June 2023 by Paula Maxwell
HUGE shoutout to Terry (the owner) and his crew! I have a relatively new car, so I haven't needed Terry's service for a while, but as I was on the interstate, the skid plate under my car came unbolted on one side causing such awful noise that I thought I had blown a tire. I drove directly to his shop. His crew secured the skid plate at no charge! If anything, I should have been charged for their labor. I brought in a pizza lunch for the crew the next day... they are a hardworking bunch! If you are looking for an honest, reputable repair shop, look no further! Terry also donates a portion of all oil changes to schools within the Vail School District. As a teacher in the district, I appreciate that!
-
June 2023 by Steven Hehir
Always recommend!!!We have been taking our cars here for almost 7 years. With no appointments, I’ve made sure to drop the car or be in line when they open and our cars are always treated with the best care and finished in a a reasonable amount of time, or lightning fast. They keep excellent records of the service they’ve done on the cars and are so thoughtful when suggesting repairs. Never pushy, and always honest in their handling of things. It’s going to be hard moving away and trusting someone else with our vehicles!
-
May 2023 by Paul Cseley
Had a broken valve spring in my 2010 Ford Ranger. They got it in right away, diagnosed and fixed the problem within a few days all at a reasonable price.
-
April 2023 by Bruce Baillie
I have taken my old truck to Rita, Ranch, automotive on two occasions. Both times they have found the problems and corrected them. They have some awesome mechanics. I mean real mechanics. Oh, I cannot complain about the price of repairs because it involves a lot of work, A lot of knowledge, a lot of tools and a lot of equipment that people don’t have to do things like this themselves.Two thumbs up, thank you guys.Bruce Baillie
-
March 2023 by Stefan Wisinski
Was charged for 2 1/2 hours of labor for a 1 1/2 job waited for 7 and a 1/2 hours for the part to show up. wouldn't recommend to my enemy. Only reason they are getting 2 stars is the job was done and they gave me a discount for my wait. So if money and time are no object to you then this is your place!
-
February 2023 by George M
Did a great job on my old F-150's front end alignment.
-
February 2023 by Shawn Paul
My husband and I bring all of our vehicles to Rita Ranch Automotive. The staff are professional, and prices are competitive.
-
January 2023 by Toni
Honest, trustworthy with fair pricing. Been using them for about 5 years. Will travel 25” to get my oil changes there. When selling my oldie but goodie 1989 Suburban, suggested to buyer he used them to check car out as they had done all the maintenance on the vehicle. You’d think they may skirt issues in support of their customer. No. They gave the buyer the real story requiring a minor but necessary repair. Ethical. Not too often you find that in todays world but I’m so ever grateful I did. Thanks George and crew for being there for us!
-
January 2023 by Del Lago Pools
We use them for all our work trucks we are in and out of their shop at a reasonable time. They do great work for a very reasonable price.
-
December 2022 by Victor G
Others may have better luck than I did but they tried to literally charge me double what it should have been. Took my car in to diagnose it not wanting to start. I explained what had already been done and I needed the fuel system and evap system pressure checked. They told me the fuel pump system was not holding pressure ok fare enough than came the issue, they wanted $900 to replace the pump. I asked them what brand and how much was the pump. They told me precision (oriley's autoparts house brand) and it was $560!!!! This didn't sound right. I called oriley's and they told me the fwd one was 275 and they didn't make one for the awd (what i had. I called them back to ask what was up. Different person insisted precision did and gave me this line about how consumers can get parts cheaper and the "list price" was 560. He wanted me to believe that automotive shops Pay more for parts than consumers. This is 100% a lie. I called a friend that works at a dealer and uses oriley's and he verified precision does not make a pump for my car and that they pay 20-30% lower than what consumers pay and no reputable shop pays or charges customers "list price" and that is something shady shops use as a way to over charge people that don'tknow better. I also asked him to look up the book hours on aldata for replacement of a fuel pump. It was 1.8 hours. They where going to charge me for 3.5 hours. Even if they where going to charge extra for testing after they replaced the pump it doesn't excuse them trying to charge me double for who knows what part and lying to me about it! I pointed out to them that even a pump from the dealer is 440 and why are they trying to charge more than what the dealership would charge. He only told me I could come get my car if I wanted. Well they got $125 from me for diagnoses that I will now have to pay another shops to do again because I can't trust them.
-
December 2022 by Gregory Smith
George and his team are awesome. I got an honest assessment and a fair quote with no nonsense. Their service is quick, I had my truck inspected within 10 minutes of handing over the keys. I ended up needing a new A/C compressor installed on my 2010 F-150 and it was done by 4pm the same day. I have zero complaints about Rita Ranch Automotive. Highly recommend!
