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January 2023 by Tristan Drenske
No one's ever in the office. They don't stick to hours they have posted. Never any help. Will not be returning to this location again.
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July 2022 by Dawn Kentz
Great storage spot. Clean and easy to get into. They sometimes hold auctions there and it's super easy to drive up and get your things.
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February 2022 by Michael L
This place is very unprofessional. I would recommend taking your business literally ANYWHERE ELSE!!! Honesty and Ethics go a long way and unfortunately, you will find neither here. We vacated our unit and notified the office, we were subsequently charged on the 24th for the next month, even though we had already moved out and swept the unit clean. When management was notified we were told they would not be issuing a refund, as a 10 day vacate notice is required. So after vacating on the 21st. This crooked company feels charging an entire months rent for the two days remaining into Feb. for what would encompass the ten day notice is somehow fair? Rational? Or ethical in the slightest. I offered to pay a prorated fee for the two days and was told “sorry we don’t do that” so if anyone would like to use a unit free of charge for a month please reach out! It’s yours, although I wouldn’t trust my property to this circus ever again!! I will continue spreading this info on every avail platform I can find…..you people should be ashamed of your selves. What a horrible practice.
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January 2022 by Michael L.
This place is very unprofessional. I would recommend taking your business literally ANYWHERE ELSE!!! Honesty and Ethics go a long way and unfortunately, you will find neither here. We vacated our unit and notified the office, we were subsequently charged on the 24th for the next month, even though we had already moved out and swept the unit clean. When management was notified we were told they would not be issuing a refund, as a 10 day vacate notice is required. So after vacating on the 21st. This crooked company feels charging an entire months rent for the two days remaining into Feb. for what would encompass the ten day notice is somehow fair? Rational? Or ethical in the slightest. I offered to pay a prorated fee for the two days and was told "sorry we don't do that" so if anyone would like to use a unit free of charge for a month please reach out! It's yours, although I wouldn't trust my property to this circus ever again!! I will continue spreading this info on every avail platform I can find.....you people should be ashamed of your selves. What a horrible practice.
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November 2021 by Erik Larson
Zero stars if I could. Reserved online for 120 a month, they offered a 10% military discount as well. I show up to complete the reservation and they ran the price up to 189.99 because it was the last one AND they couldn’t do a military discount because it was their last one. No Military discount I could live with but don’t run the price up because it’s your last one. Pathetic.
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November 2021 by Preston
You call and call and they don't answer, leave a message but they don't return it. They must not need the business...
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October 2021 by Matthew “Stags” McDurfee
Nice, clean location with good security and AC climate controlled units. Not able to get larger unit and with rent on these units going up. A 180 a month for a 5 x 10??? But as we all know the dollar ain't what it use to be.
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June 2021 by Kirby Clemens
I drove clear across town to pre rent a 10'×10' unit. I told the gentleman I may not need the unit if indeed I were able to move into my home by projected date. It said it would be fine & if indeed I found out i did not need the unit & if I were able to give them a 2 week notice, I could get at least 1/2 my $ back. Well, I gave them more than the 2 week period. They refused to give me a penny back. I never even stepped foot in unit. I would like to think during these hard times people could be more friendly.
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June 2021 by Patrick Reed
The Post Office closed in 2014, and is no longer at this location.
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April 2021 by Brandi Williams
Not bad for a storage facility. It was clean, free of any and all trash and secured upon both entry and exit. Ill be using them again soon.
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April 2021 by Mare Pagel
I'm impressed with their help and considerations during a very stressful move.
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March 2021 by David Schwehr
This place is great for all your moving and storage needs. They were easy to work with, almost everything handled over the phone, and was a quick visit picking up a truck and all my moving supplies once there in person. I liked dealing with these folks during my truck rental, it made the decision easy when I needed a place for storage as well. Glad I chose Rita Ranch Self Storage over the others in the area. The other place on Rita road is a joke, go to Rita Ranch Self Storage, they are professional and keep it friendly.
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October 2020 by Joseph Ketterer
Best storage units in town!
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October 2020 by mistofthemusic mofos
Car wash is ALWAYS Out of order.
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July 2020 by Sherry Whitfield
I looked at a number of storage places on the city's Eastside before choosing this one. I couldn't be happier! I like the extra security and the cameras they have all over the place. ?All of the employees I've interacted with have been very helpful and accommodating. Definite five star rating!
