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August 2023 by Maria Teresa Sinn
If I could give negative stars I would. I made a reservation for RV storage. Received an email with the agreement (also took my money) and it said would receive the gate code within 30 minutes and it was also waiting on their side to sign agreement. Waited but did not receive. It states that it is open so I call. No answer. Decide to hitch up my camper and just go to the office to see about the gate code. Arrive and there is a hand written note on the door saying they are closed. At this point I have wasted time hitching up, driving and now am waiting to see if maybe they are at lunch. Waited another 45 minutes. Call again. Decide to leave (2 hours of my day wasted). Call the next day- no answer. Leave another message/email. I am upset at this point and have to find an alternative storage place. Send an email saying to cancel and give me back my money. On 3rd day get an email saying canceled but he doesn’t know how to refund my money- he suggests contacting my bank. Bank cannot cancel transaction as they have already taken the money out. I email back and say that if they cannot refund me, that they need to send me the gate code. He says he will not proceed- again I tell him to then return my money. This business is run horribly- the open hours are not what they have advertised. They close when they want and don’t have coverage at the office to help clients making reservations. How can you tell someone you don’t know how to credit a card back? I asked to speak to a manager and was ignored. They canceled contract before they signed it so it isn’t a binding contract and they are just stealing my money. I have had to file a dispute through my bank.
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August 2023 by Karl Wilson
Avoid this location. They gladly take your money for a reservation online, but after emailing and multiple un-answered calls did not complete my reservation into a lease.Arrived on the day of my reservation, maintenance advised that management "decided not to show up" for multiple days, and even they do not have a way to contact them.Take your buisness to a company that cares.
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August 2023 by maria s.
If I could give negative stars I would. I made a reservation for RV storage. Received an email with the agreement (also took my money) and it said would receive the gate code within 30 minutes and it was also waiting on their side to sign agreement. Waited but did not receive. It states that it is open so I call. No answer. Decide to hitch up my camper and just go to the office to see about the gate code. Arrive and there is a hand written note on the door saying they are closed. At this point I have wasted time hitching up, driving and now am waiting to see if maybe they are at lunch. Waited another 45 minutes. Call again. Decide to leave (2 hours of my day wasted). Call the next day- no answer. Leave another message/email. I am upset at this point and have to find an alternative storage place. Send an email saying to cancel and give me back my money. On 3rd day get an email saying canceled but he doesn't know how to refund my money- he suggests contacting my bank. Bank cannot cancel transaction as they have already taken the money out. I email back and say that if they cannot refund me, that they need to send me the gate code. He says he will not proceed- again I tell him to then return my money. This business is run horribly- the open hours are not what they have advertised. They close when they want and don't have coverage at the office to help clients making reservations. How can you tell someone you don't know how to credit a card back? I asked to speak to a manager and was ignored. They canceled contract before they signed it so it isn't a binding contract and they are just stealing my money. I have had to file a dispute through my bank.
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July 2023 by Erik Swan
Here at storage says the closes at 2 no one available to rent me a unit that I have a Reservation on time is 150 lady outside said person had this to do that's why he is not here very unpleasant and Very unprofessional what. Recommends staying far away from this place like everything else in Arizona. It sucks
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June 2023 by Paul Neville
I came to tryout the dog wash today.None of the equipment works.One station does not even turn on. The other two have water and blow dryer. But they advertise and are selling you on the shampoo, conditioner, flea/tick shampoo as well as a spot to do it.At least I used my card and not cash so I can dispute the charge.It took me an hour to dry my dog. This is normal. But it was a huge waste of time because he didn’t get washed first!!!Save your money and time. Don’t come here.
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May 2023 by Lauren Maynard
My kids went to wash our dogs today, and some lady came out of an office yelling at them. Then ended up taking a picture of them. Not sure what she needs a photo for, but they were just washing our dogs. Be aware!!
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March 2023 by Gabriel S.
This Do It Yourself dog wash station is awesome. It is located on the side of a old fashioned car wash. There are four stations with foot ramps, wash tubs, blow dryer, and water showers. You pay with a credit card and the minutes are displayed on the screen of how long you have been washing your pups. It's like a car wash selector dial. You can choose dog soap, rinse, oatmeal conditioner, super dryer, low dryer, and a couple more choices. I used the soap and oatmeal conditioner and my pups smelled terrific and the hair didn't mat up and was super silky. The blow dryer has plenty of power and in no time my puppy was dry and looking great. 10 minutes is all it took and it came out to $10 dollars. It's a clean place no dog hair from other dogs after their wash and the attendant who cares for the place is super super nice. She calls herself granny and loves animals. There are not many do it yourself places but this one is a gem.
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March 2023 by Bald D.
I have been going here for years, and have overlooked the small problems that happen from time to time, But Friday the car wash ripped my factory antenna from the roof. it is not removable. I contacted the office and told them about the situation, they basically told me it was my problem. Not a very smart thing to say when there is a new, modern car wash right up the road. I will be persuing this matter formally, and will never use their services again.
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March 2023 by Sarah Kelli
This is apparently the only coin self car wash in the area. 10 quarters or $2.50 for four minutes. Nice powerful spray and working foam brushes. Also has a coin exchange if you need it and most bays take credit card as well. As a bonus, it also has a coin operated self dog wash. There doesn't seem to be any hour limitations on the self service area, 24/7. There are also self-service vacuums available.
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March 2023 by Bridgette Muse
RV car wash that is coin or credit card! Perfect for a larger motorhome.
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January 2023 by Turbozo (Turbozo)
Every single time I come here stuff is broken, coins only coins gets eaten. And there's never anybody in the office. Last time for me.
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January 2023 by alexandra barrera
Went for the dog wash. Website stated “78° for your dog’s comfort” LIES IT WAS FREEZING. IT NEVER WARMED UP. NOTHING ANYWHERE THAT WOULD MAKE ME ABLE TO CHANGE THE WATER TEMPERATURE. waste of my money. dont go here if you care about your dog
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January 2023 by Alexandra B.
I was excited to try this dog wash for $6. It comes with everything but towels. Their website states "78° water for your dogs comfort" THAT IS A LIE. WATER DID NOT AT ALL WARM UP. COLD BLOW DRYER. the shampoo does nothing. False advertising now I have a cold wet dog. I cant even feel my fingers as Im typing this. I may as well have bathed my dog with a hose outside
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January 2023 by Jeremy L.
Thanks now my dog hates me. Was looking forward to making this place my regular dog wash station due to the $6 price. Unfortunately, now I feel ripped off. They have it posted on their website that the water is warm for the dogs comfort. The water was ice cold, the "shampoo" was non existent (very diluted). I thought atleast my dog would get a warm blow dry after, but nope also cold air. I would have asked for a refund due to the false adverting but nobody was even there.
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January 2023 by Ed Woolsey
Only RV wash in town! Reasonably priced. Open 24 hours.
