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March 2025 by Marcel Lussier
Clean and lots of stock
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March 2025 by Margaret E Turner
Made a return.
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February 2025 by Alexandra Shamblin
The employees at the store are ridiculously rude, and unprofessional to the extreme. I went in one day and was followed around the whole time I was there. Then they actually told me I couldn't have my purse in there because apparently it was too large. I proceeded to tell them that they let the older woman in front of me inside and she has the same size purse I do. so I asked her why was it that I couldn't have mine and I had to leave it in my car? This woman actually told me it was because she was profiling me and then told me I just looked like I was going to steal them, and she didn't have to watch me.
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January 2025 by edgar maciel
Excellent discounts and variety
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January 2025 by Vicki Lawrence
It was a little messy in store, but it was during the holiday rush.
Always a bargain to find at Ross, and I never leave empty handed.
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January 2025 by manuel enrique cabanillas herrera
Merchandise needs to be supplied.
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January 2025 by trah lahh
The clear problem with this store is that it is very overstocked. It is a small Ross with a ridiculous amount of inventory. Security alarms ringing constantly because everything is shoved and crammed and spilling on to the floor. So unfair to the staff and the local consumer to be in that chaos.
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December 2024 by Tyfex Zepnor
Always with Good prices
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December 2024 by Jennifer Johnson
10/16/2024 I had visited this store & If I had a choice it be -5 stars first off the need to update there pictures the front doesn’t look like that they got some Rinky dink poles with black rope like they use at a theater or bank or something & the walk in & out is so ridiculous I never been to such a. Store that treats there customers like your in prison such security checks it is ridiculous one when you get in store the wait to be let in then you are checking out & people are so slow Security sees your at register paying & still stops you at door your not allowed out unless you hand them your receipt & open all your bags & the count all your items like seriously people I bought 4 items & still was held at the door I thought this would be a nice store to shop at heck no your treated like a criminal never ever will I go back even though they had some cute stuff the worst experience ever turn around & run If a business treats you like your a criminal then maybe they should not be in business because there’s many more places to shop that treat there customers way much better also they keep there store really warm as well
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December 2024 by Patrice Herberholz
I was a bit shocked by the loss prevention process. Standing in line to get in...Having to show my receipt at the door and having my bag searched seemed a bit much. The store is seriously understaffed for the amount of patronage. Items were in disarray in every aisle. I won't be back. 3 stars only because I got a great deal on a pair of hiking boots.
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November 2024 by Sean Brown
I used to hate Ross. Not so much amymore. Can't say I'll always find what I am looking for however prices are decent
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October 2024 by CJP Arizona
The worst Ross in Tucson. Ridiculous to be “checked in” by a security person when you ENTER the store- whats that all about? Messy and dirty and random stuff everywhere and zero assistance available.
The cashier was the ONE thing that was good- there was a line of at least 20 people, i waited over 30 minutes to check out and Bridget (the cashier) was calm and friendly while the 2 security people were goofing around and laughing and not helping at all. Evidently the manager decided that the busiest part of the day was a great time to leave the single person working in the store alone while they enjoyed their lunch.
Then- after this ridiculous scenario, I was asked to check out with the security person on the way out- i literally walked by her with my receipt in hand and told her that she watched me in line for 30 minutes and at the cash wrap and didn’t need to check my bag again. Horrible customer service and awful policies.
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October 2024 by Miguel Del cid
My wife and I feel so embarrassed. I understand that they can stop their clients at the entrance, but when they leave? put each item outside the bag to know if you didn't steal something if you are at the checkout and you take two steps and you already have security above you taking everything out and looking at your receipt they have spectacular fun with each customer they make fun of the customers I would never I will return to this store no matter if I have to travel more miles to go to another Ross.
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October 2024 by Mario Gil
Great store
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October 2024 by Lucia Morales
Very unprofessional management. Rather than helping the elderly lady at the door they yelled at her & embarrassed her in front of everyone.
