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October 2023 by Arielle W.
Curbside pickup is my favorite. I love not having to go inside. One of many reasons why I prefer here to Costco. However I live on the east side so driving all the way over here kinda sucks.
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September 2023 by Aj M.
This is for the food court only. Every time it seems the soda fountains are not working. They are either out of ice, out of Pepsi or other flavors. Today 9/20/23 there was one female behind the counter busting her butt. Two other males arrived and were met with a comment...nice of you guys to show up!! The gentleman waiting in line next to me, threw his arms up and stated " it's ridiculous one person is working behind the counter" and walked off..It's ridiculous that a supervisor is allowing this to take place for such a large company. Someone is dropping the ball!!!
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September 2023 by Charly V.
Always grab gas here when in Tucson. Love how the pumps are singled instead of double. Lines are shorter and go faster in my opinion.
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June 2023 by Laura D.
I had the best experience with the tire team. First I called in to set up an appointment they helped me identify the tire size and the quality I was looking for. I ended up with Goodyear tires as they were lower cost but had 85k mile warranty. They didn't have them in stock so they made my appointment for a day or so after the arrival of the tires. The gentleman Dakota helped me today and did a great job! He informed me of an hour wait in the vehicle. It literally took an hour. I was shocked and impressed because most places take all damn day! But not here also I got a really great discount because I am a plus membership so the installation on all 4 tires is free! Highly recommend coming here for tires
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September 2022 by Walter James Brown
it a great place to shop at
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August 2022 by Ericka M.
If there was an option to give no stars I would rate this zero stars. I came today Sunday- it was packed and opted to pay via the app. After a 25 minute line for checkout they send me back to the register to print my receipt. They should have printers in the exit door. My mother has a cane and has a hard time waking and waiting for this ridiculous lines. What is the app good for then?
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July 2022 by Ed A.
20 minutes just to get a hot dog. The management here understaffs its kitchen. Be ready for very long lines.
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April 2022 by Isabel N.
Nasty customer's service when you go ask something to a employee so he get mad and give me and attitude and is not da first time with the employees
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April 2022 by Michelle Denise Duchene
Yes I do like Sam's Club. I just don't care how the bosses / Supervisors or Team leaders treat their employees there, they basically degrade them in front of customers. Which is never ok and very unprofessional. How do you expect to keep workers if you treat them like crap...Please try to appreciate your workers it can be such a demanding and stressful job. Then the company wonders why there are so many turnovers.
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March 2022 by Adrienne M.
Sam's Club Bakery has become my go-to highly-affordable spot for cakes a plenty for a plethora of parties! The amazing bakers there are quite talented and as sweet as their delightful creations! You can get a half sheet marble cake for less than 20 dollars and it's fully decorated! The cake is surprisingly moist and the frosting may be too sweet for some, but what frosting isn't?! You can also get a picture put on any cake for free! Costco doesn't do that and has other limitations! Check it out and you'll be glad you did--and so will your pocketbook!
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January 2022 by Frank R.
good god i was placed on hold 2 times , for over 30 minutes just to find out if they had recliners at the location ??? after 30 minutes i just wanted to complain to management but the customer service agent that placed me on hold hung up on me - well i am NOT joining your dam club now !!!
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January 2022 by Noel M.
Have memberships at both Sam's Club and Costco, drive the extra 7 miles to Sam's. Parking is easy, crowds don't exist, check out is quick and the customers don't seem as rushed as Costco. Additionally they are not out of popular items like Costco always tends to be.
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January 2022 by Tiffany S.
Love love love the scan and go!! Say goodbye to long lines, simply pick your items and scan the bar code as you shop an pay all within the fast easy Sam's club application. Shopping simplified when needing to stock up on home essentials from cleaning supplies to cutlery & everyday groceries you'll find it all at Sams Don't forget to fill up your gas tanks especially with the rising prices you'll save quite a bit per gallon @ Sam's
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December 2021 by Joshua A.
I walked up to my sams club i had my app ready for scan and go, and i recoeved a notoce my membership had expired, i thought thos was odd but ok maybe i didn't re-up. so i go to the members service, they told me my membership was expired i checked and i had re-uped 2 weeks earlier, so the looked again and sure enough that was the case they told me if i had any problems to come back to the members service , i went shopping and decided to atart scanning ,my membership still showing as expired i finished gathering my items and went to the membership service and they told me that it was expired and that i needed to pay for membership, frustraited and confused i paid for a membership and it still did not fix my problem, still showing as expired i had waited for more than 45 minutes for them to charge me twice and not even help me i finally checked out as a guest, i didnt even get everything i needed the dairy fridge out, fozen foods out, rotisserie chicken, out, understaffed, underwhlming, poor selection needs help, not the only game in town costco here i come!
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October 2021 by Ru E.
I am thankful for the opportunity to receive the discounted prices on baby clothes alone! The store is always pretty clean and Staff has been helpful. I do a lot of grocery orders through the app and pick up at the store. Room for improvement with grocery pickup. It seems like 50% of employees are upset or unfriendly when bringing me my order.
