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“I don't send an awful lot of UPS packages and mainly used them for Amazon returns. They were always super nice and helpful. They even have a self service machine you can use to print out the return labels and drop the packages into if there's a long line, as there often is. Love that self serve thing.”
8:30AM - 6PM
8987 E Tanque Verde Rd #309, Tucson
Shipping Centers
“We’ve lived in 8 different states & communities with small business and without a doubt this Mail Depot is the most friendly and ‘can do’ facility of its type!”
“I went into the store on Wetmore on Tuesday, 8 July and was greeted so warmly and the gentleman who is the only one in the store immediately understood my problem. I had the solution and I was in and out of there in less than five minutes. Great initiative seeking service people in this store. Excellent work.”
“Michelle and her staff are polite and professional. They always greet me when I walk in and are happy to accommodate any questions or requests. Definitely my favorite UPS store in Tucson.”
“So great to have a UPS store in the neighborhood! Aaron and his team are first rate: customer friendly, helpful, quick. I like dealing directly with UPS rather than through an intermediary, and I’m a dedicated customer of this store. Even when I’ve been rushed, they’ve never let me down and the staff is always pleasant to deal with”
“Wow, for almost 20 years this store has watched over every piece of mail for our business. If you're looking for great customer service, this is the place. I have recommended this location to many people over the years. ⭐⭐⭐⭐⭐”
“This location is probably the best UPS store I've ever visited. Each time I've been there, the employees have been extremely friendly, helpful and knowledgeable. They make what is often a very transactional or unpleasant event enjoyable.”
“I’ve been using the Postal Annex, the same print shop at Swan/Sunrise (east of Safeway, next to Subway) for 4 years. Every time I go in for copy service or even for anything more complicated, the staff are consistently courteous, friendly, and extremely knowledgeable.”
“The new owner is much better than the previous owners, very professional and super helpful. These guys actually take care of customers and make things so much easier.”
“I had a very good experience with Monica Ramirez the service advisor at DHL. I had a lot of issues with a package, finding it, getting it to me, missing a delivery not because of my doing. I went in there and she was already talking to a very upset customer, and then I myself was upset too. She did excellent ! After I left there even before I was already happy and not mad at all whatsoever, she diffused the situation for the customer in front of me and myself. just absolute excellence and I just wanna say thank you”
“Used Pak Mail to ship a pallet from AZ to GA and everything arrived promptly and in one piece (including my framed art work). The customer service was amazing, and they were able to answer any questions that I had about the moving process. Would absolutely recommend!”
“I was in the UPS store getting something notarized, when I noticed they sell stamps. I asked if they charge the same amount for a book of stamps as the post office. The person helping me said yes, so I bought 2 books. After I used them, I realized they charged me $20 for a book of stamps the post office sells for $15.60. I would not have bought them if the sales person had given me the correct information. I posted a review on Google and the store immediately reached out to me. They made it right by refunding the difference. I very much appreciate the great response to an employee's error.”
“I had a fairly large book bound, and Abraham provided exceptional service. He did an outstanding job, and I am truly grateful for his professionalism and attention to detail.”
“This company is THE BEST I’ve ever had!!!!! They were quick, helpful, and made sure all my stuff fit! They were so polite! Theresa was a doll! So appreciative of y’all!Will definitely refer all friends and family!”
“The national and local customer service representatives are fantastic. They're personable and tend to your needs. My items were delivered in a timely manner. The delivery driver was also great.”
“I cannot say enough good things about this Store #0442. Marylee was a tremendous help to me!! I needed help getting frozen chili shipped and she was there to save the day. Great customer service, kindness, and patience. Thank You Marylee!!”
“This has been my go to UPS store for over 10 years. The nicest most helpful crew! Hunter greeted me with a smile and knows his stuff! Thanks to everyone here who makes my day easier and more productive!”
8AM - 6:30PM
3938 E Grant Rd, Tucson
Shipping Centers
“Greetings, I just would like to say I'm so Grateful for an Employee of this UPS store and his name is Oscar.The young Man is so very Honest, Reliable, Extremely Professional and so well kept and Mannerable and is an Immaculate Assett to this UPS store.He a tremendous Blessing to this store at 3938 East Grant Rd.in Tucson Arizona.He Truley provides Excellent service at and for UPS.”
“I have written a review before, but I want to give this store another awesome review! I want to thank Jordy for all her help today! She helped me navigate a difficult refund with Amazon. She was so helpful and kind! This is why I pass two other UPS stores to get to this one!”
“Generally happy with this UPS store but have to take a star off because disappointed they don't recycle or reuse the boxes, thought they used to do that but seems they don't anymore”
12AM - 11:55PM
3785 W Ina Rd, Tucson
Shipping Centers
“Of course distrust does not exclude the consideration of trust in everything I ask you on this subject, he added in a press release published to keep of course what is sure on the part of his people to whom especially at UPS Access Point rental in Tucson AZ safe and transparent for people who want to take a tour, stay in Tucson for a confidence in their private and professional life kindly take a tour at UPS Access Point location”
“I have tried to look for an email to write corporate about the amazing customer service I received from Jaime CSA at the Tucson airport location. I had an overnight package that was delayed for a chemo patient and they were cells that have been grown for a month, being that the package was held up in Tennessee if we didn't refrigerate them by the end of that day they would die. Another employee looked at the time and said I was 4 minutes too late. Thank goodness Jaime came out and asked what I needed. He did the back work and found that my package was still on a truck but said he would get it for me with some time. I can not express my gratitude to Jaime CSA enough, I didn't get a last name only that his title was CSA. That is amazing customer service that obviously not all Fedex employees encompass. I was on the phone with Fedex as well as having 2 other associates on the phone with them. The information we received on 3 calls was different and so I rushed to the airport to see if it had arrived in Tucson. No one else offered help, they told him they were busy. So Jaime himself started to unload a truck and found it a 1/5 of the way in. Thank you Thank you Jaime! You are a blessing.”
“Today I needed help returning a package. Scott, the manager at the Tucson Speedway Blvd. location was amazing!!! He helped me more than I could have even thought a business would. From printing the labels, to helping pack and seal the box, it was awesome. He was patient when the label wouldn't email through, and came up with creative, workable solutions until it did. Thank you so much Scott! You are truly a kind person that I so much appreciate!”
“I'm not sure which location to put this on, but I had to sing this woman's praises. I live on Cherokee here in Tucson and I want to thank the woman that delivered my package on 12/12/22. Other drivers have left my package at the end of my driveway in random locations, but she made the extra effort of driving down our bumpy driveway and making sure I got my package safely. She was amazing, very friendly, and I appreciate her SO much. Thank you for making sure I got my gifts for my family for Christmas.”
“I have been to Ship 'n Mail Xpress at Grant and Silverbell countless times over the past 20 years and they are the best place to handle all your shipping and packing jobs. They can expertly pack just about any item you would need to ship and my items have always arrived without as much as a scratch. The best part however is how incredibly convenient it is as I am always in and out in 5 minutes while never having to worry about my package being taken care of.Unless you really enjoy standing in line all day at the Post Office just so you can experience that amazing customer service they offer, if you are lucky enough to catch someone between breaks of course, then try Ship 'n Mail Xpress the next time you have something you need to ship.”
8:30AM - 9PM
4365 N Oracle Rd, Tucson
Shipping Centers
“Gabriell was so incredibly helpful with so much shipping knowledge. They made an overwhelming process so much easier. Incredibly thankful for their help
Visited on July 20 at 1pm and they multi tasked so amazingly.”
“Had to get documents notarized and send the documents internationally. Just great service even had someone come in specially to act as a witness really a full service shop”
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“We worked with the N. Oracle Rd location on shipping a large piece of artwork to the East Coast. They went out of their way to accommodate and help. We were thankful and impressed.”