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November 2023 by Scott Weible
Too Bad SS is going out of business. Good sale!
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May 2023 by Moira Casey
Linda was so helpful. I finally found a dress to wear to my family reunion and a super cute top and everything on sale. The other important thing to mention is they have a decent bathroom customers can use.
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February 2023 by Milt Sommers
Very nice women's clothing shop.
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January 2023 by Meg Stedman
Beautiful clothes, lovely atmosphere, and fantastic sales associates.
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September 2022 by Debra Davila
ÇONSISTENT WONDERFUL SERVICE BY TEAM STAFF & Has Become my Favorite Go-to Source for Wardrobe Additions. Free Shipping (to Store) has worked out well but does require patience as everything shipped does these days. Have received Great Values with Promo Codes. I ? theThe Huge Variety of Beautiful & Comfortable Leggings as well as Tops & Dresses!
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September 2022 by Monika L.
Annette and Angela are amazing.. I love shopping there - Annette knows my style and has my room full of my style to choose from... Love that store and the service is above and beyond
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June 2022 by Margie Puerta Edson
April 30, 2022 - Went to La Encantada in search of one or two outfits appropriate for a business brunch and dinner event. I was not there to window shop, I was there to buy. Tried both Ann Taylor and LOFT and was completely ignored at both stores. Left. J-JIll was no better. Tried White House/Black Market, and while they tried diligently but didn't have exactly what I was looking for in my size. Kudos to the team there for their customer service. Finally headed into Soft Surroundings, #143, a store I've never shopped at, and was warmly welcomed by sales person 602482. She asked if she could help me and what I was looking for and quickly set about finding something appropriate. Within minutes, I had one of the two outfits I needed. Headed over to Sundance, yet another store I was unfamiliar with, and was once again, warmly greeted with offers to help me find what I was there to buy. I left within an hour of arriving at the mall having spent over $330.00 totally happy with my purchases at both Soft Surroundings and Sundance, where apparently they still understand that good customer service actually matters. Bravo and well done! You have a new customer for life.
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May 2022 by Theresa Miller
Staff was super helpful without being intrusive
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February 2022 by Betsy B.
I've been getting their catalogs but hadn't been in the store. It was nice to see the clothes in person and feel the material. The clothes are pretty soft and arranged mostly by color. There were some nice color combinations. A lot of deep Spring colors. Everything looks and feels comfortable. I was the only person in the store and was asked if I needed help but not bothered while I browsed. I liked the clothes and will go back again. They also have accessories.
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February 2022 by Cheryl H.
Can't shop without a mask well I'll take my money elsewhere. The sign on the door turned me off. No mask/, get one at the counter if you want to shop.
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January 2022 by Robert C.
My 82 year old mother absolutely adores this place. The staff bends over backwards to make patrons feel comfortable. They make wonderful suggestions and arrange comfortable places to try things on. They also gave my mom honest genuine feedback on when things work and do not. When I asked my mother what she wanted for her birthday she said something from the shop. I'm so glad that we have this local business in the Tucson area for her and other seniors!
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August 2021 by Susie Snow
A lovely store with pretty things
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April 2021 by Gabrielle Garcia-Williams
I am in love with this store. It is definitely high end but the quality and service is fantastic. They have a great sales rack. I wish they had a store in Los Angeles.
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March 2021 by Jory Stewart
Great service! Beautiful clothing. Would love a few more petite items.
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March 2021 by Jo Ann Culpepper
First time in! Love it!