-
March 2024 by Letha Hansen
Lower back pain issues. Staff was knowledgeable and really listened to my concerns. Cost was as expected. I would highly recommend this location and this provider.
-
March 2024 by Sara Kamali
Booked 2 emergency appointments with NPs so far and they were helpful and very compassionate.
-
March 2024 by kay anderson
The front desk was a little rude but the rest of the staff was amazing
-
December 2023 by Utina. G
The staff was really professional, nice and friendly. The wait time was fast. They have a reservation system so, I recommend you make a reservation. The place is near, nice and clean. I highly recommend it!
-
December 2023 by Denise Benavidez
I have always recommended Carbon health, not this location. My visit yesterday started with the girl at the front desk yelling at me because I came in through the open door and they weren't open yet. The provider Nelson Aguilar was yelling at me because I had just been there last week. He demanded to know why I didn't go to my primary doctor (she is on vacation). I was told by the NP there to return yesterday if I felt worse, which I did. I have laryngitis so I couldn't talk, let alone yell back. He was by far the worst provider I have seen at this facility. I will never return to this location. The only kind face and professional person was the MA.
-
December 2023 by Heaven Rendon
Carbon Health is my all time favorite Urgent Care! Everyone is super nice every time I visit. Office is kept well and clean. Always nicely decorated given the season. Today, the Nurse Practitioner took her time and asked thorough questions to make sure all my needs were met.Highly recommend this Campbell location and the one on Irvington!!I will always go out of my way to go to a Carbon Health Urgent care when needed.
-
December 2023 by Amber Pedroza
Probably the nicest urgent care I've been in. Very warm and polite associates. Was estimated a 75 min wait, and only waited 30 at max. The Dr. was also very kind and understanding. For a dr. visit, i enjoyed this experience.
-
December 2023 by Clarita Rodriguez
I recommend this urgent care to everyone. The staff was so lovely and courteous. We felt heard and had all our concerns addressed. The environment is very warm, clean, and inviting. The wait time was non existent (maybe I shouldn’t write this review lol). The peds room was so cute! Discharge was fast and smooth. Overall this is an amazing place! Thank you!
-
December 2023 by Jay L
Unfortunate experience. Seems they spend more time making the decor look appealing than they do for caring for patients.Went in for a covid test. Staff on their cellphones, uninterested and unbothered. Had an appointment online, was in the facility for over 90 minutes, almost walked out before someone finally asked me what I was doing.Downloaded the Carbon app on their request. My “care plan” consisted of mostly advice related to taking anti-biotics, which I wasn’t prescribed.Place is a scam and a joke, I’d choose literally anywhere else.
-
November 2023 by owlice night
I'm traveling and need to have stitches that I got in Oklahoma two weeks ago taken out. I called this facility after making an appointment on-line, supplied all the details of the care I needed both online and when I called, and was told no problem! They could do this.Showed up early for the appointment, was seen 30 minutes after my appointment time, had vitals taken, waited... and then was refused treatment. They did not even look at the stitches! The facility closes at 7; was it too close to quitting time for them to be bothered? Surely felt like it. I was told to go to an ER... for stitch removal. I was shocked at this suggestion; what an abuse of ER services!
-
November 2023 by Teri S
Good and knowledgable staff, professional and personable. They are getting 5 stars because when my husband had to switch antibiotics 2 days after his appointment (due to nausea) the medical team was able to call in a new prescription for him, despite the doctor on call being different from the one who saw him.
-
October 2023 by Carol Markowitz
had a fantastic experience at Carbon Health Urgent Care when I split my chin open and needed four stitches. The staff were incredibly professional and friendly, from the receptionist to the doctor. What stood out the most was how quickly I was taken care of, saving me the hassle of waiting for hours at an emergency room, especially on a Sunday afternoon. Plus, the cost was much more reasonable compared to an ER visit. I’m grateful for their prompt and efficient service, and I highly recommend Carbon Health Urgent Care for anyone in need of urgent medical attention.
-
August 2023 by Rob Zen
Visited for intense upp back pain that turned out to be muscle strain. First visit started off okay, but I felt the NP who saw me rushed to diagnosis and sent me on my way with a couple of prescriptions. Then shortly after I left, I got a notification in their app they want you to use, that referenced an injection I did not receive and a prescription I was not prescribed. When I mentioned the discrepancy, the NP said it was a standard form and she just forgot to update it. (No big deal right?) Anyway she fixed that. Otherwise, no advice at all on what to do other than take the pills.A few days later, the pain had not subsided so I messaged the NP for advice. She recommended gentle stretching exercises (no info, I just had to Google and try to figure out what would be appropriate) and to apply heat to the area to relax it. Now, I did not know this at the time, but applying heat to a recent muscle strain is not a good idea.So a month later I went back (fool me twice...) and saw an MD after sitting in the office for nearly an hour with no one checking on me at all, who was rude and condescending. Truly, he seemed annoyed that I had taken up his time with my complaint. Again, no meaningful advice except he did suggest alternating heat and cold, which at that point did actually help somewhat. He said I should have followed up with my PCP, which—while it may be true—the NP could have suggested the first time.Bonus: Not sure if it was because of the long wait or they just like to punish their clients, but they gave me a voucher for something from the stoner-themed restaurant next door. I had high hopes, but they deserve their own 1-star review for the horror they foisted upon me.
-
July 2023 by sophie malinosky
The male doctor and female nurse that helped me today were so amazing and compassionate. The girls at the desk too. As a college student far from home getting sick can be so hard but they were more than helpful when dealing with all my stress and tears. Everyone at this location is so kind i highly recommend.
-
July 2023 by Carol Bernstein
I feel I get better care at carbon Health than with my own PCP! Caring, friendly professional and competent staff always! Both doctors and nurses take time to thoroughly review and answer all questions !
