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December 2023 by Tyler Hedrick
Texted late in the day, they responded right away with advice and directions. Super helpful and nice. Didn't ultimately use them for repairs as they couldn't do what I needed, but that is wonderful customer service instead of wasting customers money. Will definitely reach out next time I have any problems I can't fix.
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December 2023 by The Googler
I'll spare the technical details, but I had a PS4 that basically stopped showing video signal. Joe spent a lot of time tracing down the problem to a chip with a .08 variance on one leg. He was able to replace the chip and get my PS4 running again. On top of that he cleaned everything, lubricated key components and upgraded my hard drive. Thanks so much again!
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December 2023 by Daniel Lavarini
!!!THE ABSOLUTE BEST OPTION!!!My experience with Southwest Console Repair was how business should be conducted. Great communication, super fast turnaround, excellently photo-documented work and at an unbeatable price - I simply can't recommend this company enough. If you are in need of console repair and want the best work for your money, do yourself a favor and choose SCR!
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December 2023 by Phoenix M
I called to see if this place could fix my PS4 gaming console which was crashing. He has good reviews, so I was optimistic. Got a voicemail inbox which said to leave a message or send a text. Okay, so I texted with my name, details of the situation, etc. No reply. Called back later the same day and left a message. No reply. Took my business elsewhere!
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December 2023 by Nate Evans
I needed some hdmi work on my PS5. Excellent work. Went above and beyond.
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October 2023 by Franco
I HiGHLY RECOMMEND Southwest Console Repair! Great customer service, also polite and proffesional. I am very satisfied with his work. The price, and timing he took to repair my sons Xbox series X, was amazing! I will DEFINITELY be coming back if I need to.
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October 2023 by Scotti DuGotti
Joe is the man with the master plan took my ps4 in because it kept overheating he cleaned it out did an amazing job got it back not more than a day my ps4 had another problem no problem he said bring it back so I did come to find out it was my wireless chip had failed got it fixed for a great price sent me photos of everything that he was doing he was super impressive... Great work I recommend you take all your consoles to him
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September 2023 by Zac LaBelle
Great service and communication! Fixed switch issue and returned console in 1 day. Thanks!
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September 2023 by mary lou michaud
I cannot express enough how very pleased we are with this company. What an amazing experience. It's nice when things run so smoothly. I must say how polite, respectful, very informative and not to mention their awesome prices and turnaround time was great. We will continue to use this company in the future for all of our electronic issues. If anyone is in the fenceabout hiring this company, please don't be I'm telling you hands down they are the best in town! Thank you southwest console repair for a job well done.
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April 2023 by Larry Taulton
I wanted to wait a few weeks after my repair to write my review so here goes. My PS5 was overheating badly. Not even an hour of playtime it just shuts off. I knew I needed a new one, so I was prepared to drop the $400 to get a new one until my friend told me about Southwest Console Repair. He used them years ago to fix his PS4 and he was happy with the results so trusting my buddy I reached out to the owner Joe, and he knew his stuff. He knew he could fix it. So, I dropped off my console and, in a few days, I picked it back up, plugged it in and it was working just like new and NO OVERHEATING. The process from beginning to end was great, the communication between myself and Joe was great, and the service was spectacular. If you are in need of repair, I would highly recommend Joe and Southwest Console Repair.
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January 2023 by Monica Craig
Our PS4 was booting up in safe mode and we could not update it. After a disappointing experience I was referred to SCR by a colleague. Joe is so professional and knows his stuff. He repaired it and we had it back in 2 days!!!! His prices are more affordable and very fair. I am now gathering up all my non working electronic devices for him to work on. Call SCR for all your gaming and computer needs!!
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January 2023 by Raymond Acevedo
Highly recommend, Joe brought our PS4 back to life, wouldn't update, didn't except any disk, but Joe got it up in running in a few hours, sent me pics and videos durning the repair, and to top it off, a very reasonable price... Thanks again
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January 2023 by Cullen Cloud
Fit me in their schedule really fast (day of contact), they were really nice and provided updates. Unfortunately my console was past repair, but they didn’t charge me for evaluation, at all. I’ll definitely be coming back for yearly cleanings of my console and any work I need done :)
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January 2023 by Hassan Alasmari
Guys not kidding this guy is from Mars, I had HDMI port replacement for Xbox series X and that could cost me 200$ + three weeks. Besides his kindness, he fixed mine in short period of time and very affordable price.I would suggest him for people who have consols or expensive consoles because he has good price for them not like other crazy places + he will show you his work on your console. Very Lucky to know him , professional work with great man. Thanks Joe big Thanks Joe.
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January 2023 by Feisty Kittens
Bought a cheap, used PS4 for Christmas. Right away had overheating issues and already knew disc wasn't working. Joe cleaned up all the old, built up dust and smokers crud in it. Got the disc working again. My 17 year old son couldn't be happier. Works like its new. For being on a limited income, I'm glad I went this route, and my son finally has the PS4 he's wanted for a long time. Thanks Joe!
