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January 2024 by Danitza Ochoa
I have been a member of tmoble for a few years and by far this location was the best. Jaime ( store manager) has amazing customer service skills. He listen and explained everything with detail. Which made my upgrade easy and less stressful.
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January 2024 by Ty B
Rude guy with Glasses dark hair young face. Very disrespectful
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January 2024 by Patsy F.
Thank you Jaime and Cristian for the outstanding service. Extremely professional and kind!
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December 2023 by Lupita Zuniga
If you want great customer service go see jaime he's the new manager.
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December 2023 by Josue Lino
Best customer service! Jaime has many years of experience and he knows what he's doing??
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November 2023 by Fernanda Flores
The new manager Jaime is absolutely awesome. Great attention to detail and you can tell he cares about his customers! I’ll 100% be coming back thank you Jaime! :)
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November 2023 by georgina arellanes
New manager Jaime provided outstanding service and made my transition to T-Mobile painless! Swapped from cricket and I got the new iPhone 15 and a Home Internet in a bundled price! Thank you!
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November 2023 by Luis Sedano
Customer service is excellent in this store they greet you and attend you perfectly. They provide all the right information and I personally love going there and chatting with Jaime Arriega he gives out the best info and his service Is top Tier.
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November 2023 by Adam Ascencio
Jaime the new manager took care of all my needs! Definitely gotta go see him for all of your T-Mobile needs.
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November 2023 by michelle Smith
Jaime is an excellent manager & provides the best promotions available & efficiently walks you thru technical issues on the phone; while providing a friendly experience.
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November 2023 by Sergio
Jaime went the extra mile by helping me a new phone and he even transferred my information from one phone to the other! 10/10 going to this store!!
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September 2023 by C. Jill Hofer
Alonzo - EXTRAORDINARY service, clear, professional, patient, knowledgeable. 10 stars for him.Ashley V - While we were being helped by another associate, I could hear Ashley talking with an elderly lady. Ashley's patience, kindness, professionalism really shined.TMobile is fortunate to have these two on the team.
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June 2023 by Katrina Machado
I have NEVER had a good experience at this store, 1st time I went there the Big dude was more interested in talking about my ear gouges than about why I was there and only for him to turn me away because he said I needed to go through customer service (not true) I had to literally go into a Tmobile store. I gave them the benefit of the doubt went a second time to switch out my galaxy flip phone and again was sent away because they said they don't do that in store!!.. WRONG AGAIN!!. I WAS TURNED AWAY SENT TO 2 DIFFERENT PLACES ONLY TO END UP BACK AT TMOBILE. INSTEAD OF GOING BACK TO THAT LOCATION I WENT TO BROADWAY AND CRAYCROFT AND GOT EXCELLENT SERVICE THERE.. SO SOMETHING THAT WOULD HAVE TOOK THEM 5 MINS BUT WERE TOO LAZY TO DO IT.. MAYBE SINCE NO ONE LIKES WORKING IN THIS LOCATION, I SUGGEST TO CLOSE IT DOWN. WHY BE THERE JUST TO MILK THE CLOCK.
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June 2023 by Alex Valenzuela
I’ve been coming to this store for 2 and a half years now and have NEVER had a bad experience. Although The staff has changed a bit over the years but they always do their job with a smile on their face and if you’ve hung out in the store for a bit you’d see how great the vibe is. It’s always a pleasure working with Mr. Prince Charles and his manager never a dull moment. This is my forever t mobile store and I will continue to send my family and friends their way! Thank you for always taking care of myself and my father.
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June 2023 by Kathleen Gutierrez
Today was the first time visiting this location and I promise it will be my last!!!! The employees were HORRIBLE!!!! RUDE IS AN UNDERSTATEMENT! I only went to make a payment and the employee was very unprofessional,I had to give him my license just to make a payment?! While I was waiting for him to take my payment a female working was treating an older female customer awful...almost combative! Her attitude was unbelievable, the employee told the customer " what you don't like how I'm answering you?" That's how I talk...the customer was very visibly upset at how awful she was being treated, these two employees should be terminated!!! I'm thinking of taking my business elsewhere, we weren't even informed about upgrades or anything. As the other customer exited the store , the female and male employee were looking out the window laughing at her. There was an other employee there minding his business, facial hair and glass... But the over weight young man and female were the ones being unprofessional.
