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January 2024 by Raleigh Lukas
Great experience! Very high quality furniture and staff is extremely helpful and accommodating! Love my new American made sectional
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January 2024 by Teal Serrano
My 1 star review is based solely on my interaction with the older salesman I spoke to. He was arrogant from the start. When I explained what I was looking for he pointed at one recliner clear in the back instead of walking with me to the area. When I asked about blue swatches to look at he told me pick out a piece of furniture and he'd show me the swatches! Finally, I told him my price range and his reply was simply, "we don't have what you want here". It was literally a "pretty woman" moment. Except Richard Gere was no where to be found! Little did this person know I would have raised my price point had he taken the time with me answering my questions and understanding what I needed.
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December 2023 by Samara Klar
We shopped around quite a bit while looking for a new couch for our family room and we are very happy that we decided to buy a couch from the Furniture Exchange. We were upfront about our budget and Nick was super helpful in showing us the best pieces that fit our price-range. He was extremely informative and attentive, but not in an aggressive sales-y way. He showed us a few couches that we really liked, but we told him we wanted to keep shopping around a bit more. He encouraged us to look around, didn't apply weird sales pressure, just gave us his card and sent us on our way. After seeing some more furniture stores, it became clear that we wanted to go with one of the couches Nick had shown us. He gave us a reasonable price on the couch with quick & free delivery. We really love our beautiful new couch and we are especially happy to support a local business. Thanks!
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December 2023 by Terence Borg
No pressure sales staff. High quality furniture. Prices lower than the big box stores. Free delivery and setup make this a great furniture buying experience.
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December 2023 by Ally Simpson
Best furniture buying experience! Nick was very knowledgeable and helpful! Quality of the furniture is fantastic and reasonably priced! Hands down best furniture store in Tucson!
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November 2023 by TheGhetto Stoic
I insisted on different furniture for my 3 little girls and my wife and I and the salesman insisted on me buying this cheaper easy to wear out furniture and promoted the purchase as a more durable option. At the time it was the only place we could get furniture in a timely manner. Lesson learned. I honestly don't think this is everyone experience but it's clear to me why this was our experience. No hard feelings just know to never finance with these type of businesses unless I live in Metro Atlanta or Detroit but not a Tucson ? .
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November 2023 by Sade C.
Service isn't that great but when it come to their selection and value is just top tier.
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October 2023 by J P
Great place for all your furniture needs. They treated us really good and top notch service. Phone calls were made to their warehouse in California and we were given delivery dates not too far in the future and accommodated our off days fir delivery. We got discounted prices fir Columbus Day.
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October 2023 by Raquel Teasley
I fell in love with my cousin's couch and asked where she bought it. She had also been referred to Furniture Exchange. I went to the store 3 times before I made my final decision. Nick and Anthony were patient and very helpful. The quality of their couches is superior, and they're made in the USA. We couldn't be happier with our new sectional and ottoman. Highly recommend.
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September 2023 by Erica Castillo
I have been buying my furniture here for the past 5 years!!! They make you feel like family and are always there to help! The quality of the furniture is durable and long lasting !! I highly recommend them !
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August 2023 by Laura Mueller-Coppedge
Okay so made a mistake and bought a couch for my Mom in MAY from some other store was to be there in 3 weeks.Was still waiting..almost September.Went in on a whim this past Sunday.Mark was fantabulous!!!Found the exact couch, much better quality and only a few Benjamin's more (so worth it already)They deliveed today Tuesday.Mom is so greatful. Said deliver guys were mret excellent!!And her cats are already taking claim.We definitely know where we will come when we need new furniture from now on.You truly get what you pay for these days. Before you sign with the other guys check Furniture Exchange out!!
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August 2023 by Cassandra Cuestas
The dad was so nice helpful gave me options and explained everything clearly was patient thank you for all you help. Delivered the NEXT day thank goodness we had no sofas Thank you
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July 2023 by Lana Kozi
The delivery was included in the price. Easy sale. Communication was on point. The delivery itself was seemless, and the delivery guys built my desk for me. Thank you, Furniture Exchange!
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June 2023 by Saul Avila
Amazing quality couches american made. And lifetime warranty, free delivery! Maybe the prices are not for everyone but if you want quality things that can last your dogs and kids. This is the way to go.Was planning on going the cheaper route for couches but then I realized how much they cost and they are made with soft wood and staples cheap fabric sponge and cotton. Plus the 3rd party warranty have it marked to the year that your couches will probably not work anymore.
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May 2023 by Sarah Kirchoff
I couldn’t be happier with my purchase! Manufacturer pushed back my original order for months. Anthony kept me updated and when I said I was ready to find a different piece, he was quick to help! When it came in, he made sure it was delivered at my earliest convenience! The customer service has been so amazing!
