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June 2024 by kitty Buesteton
The music they play in this store is horrendous. It probably keeps people from returning. I've been going there for years but when they did away with the fitting rooms I don't go back anymore
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June 2024 by Monica Glasco
Overly expensive for children's cloths
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June 2024 by izzy
First off let me just say that they play some weird music here.. like no hate to whoever Works here but the music taste is not it. i was here and i was shopping around but i could only last about 10 minutes because the music was making me go crazy. it was like weird techno music but it sounded like the people who made it were high ... it was good for a minute but it was every. single. song. But the store itself was pretty nice.i will say for a thrift store, the store is pretty pricey compared to others, so if you're trying to get clothes for cheaper this is not the right thrift store for you. The staff was pretty nice but they do take your bags if you have bags at the door i was very understanding and they were very nice to me about it. Another thing i do have to say is that there is no changing rooms here. They do have a little wall that you can try some clothes on behind. They sell baby clothes and adult clothes and kids clothes as well as shoes, jewelry, bags, and more.
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June 2024 by Aurora
Clothing here is interesting but you can't even try it on and the music is terrible. You can return clothing but only for store credit. I've come back several times because the clothing is cute but the experience is not great.
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May 2024 by Katie R
I was there on Saturday with my friend and her young nephews. The lady with the brunette hair in a bun was absolutely horrible with us. She made it her mission to make sure that we knew she doesn't like kids and they are not allowed in the store. The little boy was walking around the clothes rack, as we were looking at the next rack over and she came over to us to say he needed to be right next to us. Then he was interested in the LED light strips on the sides of the walls, and once again she came over and said, it's not a good idea for him to be touching/looking at the light. It's not safe for him. First of all it's small LED lights he's not going to get a 3rd degree burn from those. Second, she was non stop about how she felt he needed to be parented. He's 3 years old come on! Then at checkout she again said how he needed to be right next to us so he can't get hurt, then says to my friend, I know you have your hands full so thank you for trying. What?!?I left there and didn't buy anything and will not be back. Make sure all your prospective customers know you don't allow kids especially if that lady is working. We also asked for a fitting room and was told there isn't one. No restroom either as we needed to change the baby. Awful experience, your employees need a course in customer service.
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March 2024 by Robynn A.
the store employees are rude and they play loud annoying music . this was a baby resale store and now it has more adult clothes then baby stuff. the 1 rack of newborn baby clothes had nothing good and was over priced for some items. I won't go back again.
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January 2024 by Michele Steele
I absolutely love Twice as Nice! There is something for everyone. It's a treasure hunt with great prices and friendly staff. Great atmosphere and music!
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January 2024 by Jefe Trey
Always a fun experience and customer service is always vibrant and helping, and also always great choices and variety for clothing and accessories!
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January 2024 by Lynda Cook
Great place to Thrift it is on the far East side of town though so unless you live on that side of town it's a little bit inconveniently located
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December 2023 by erin hamilton
Ughhh! I can never leave that store empty handed! I try but there are so many great clothes and accessories in stock there, not to mention the awesome and realistic prices. I love this place!
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December 2023 by Anne C.
It has been awhile since I have been in the store. Found out today, They took out their dressing rooms! How are you supposed to purchase second hand items without sizing charts and without dressing rooms. Plus they are charging more than thrift stores. When asked they stated you could purchase and return the item if it didn't fit. That is no value. They are losing business with this business model. It's crazy! I used to love this store, and they have lost a customer!
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November 2023 by Amanda P.
Lazy, rude, racist staff. You work at Twice as Nice - you are not superior to me, no matter how much you want to treat me like a 2nd class citizen. They didn't take any of my items, which is fine, except for the fact that they didn't even bother to look through them or unfold them to check them out and somehow went through a whole basket in 33 seconds. My clothes are in great shape - no stains or holes but every item of theirs that I looked at had some major issues and I wouldn't wear it even if it was given to me for free. Also, no one wore DADA brand when it came out, they certainly don't wear it now.
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November 2023 by Erin Schlotterer
It really sucks because they actually have some pretty cute stuff but they don’t have any fitting rooms. And you can only return for store credit which is completely lame. The employee suggestions was to come back wearing tight clothing and try the clothes on over them. Like I want to come and try clothes on in the middle of the aisle with everyone watching? No thanks. Some of their kids clothes are overpriced in my opinion. They had fitting rooms before Covid I don’t get why you still wouldn’t have them.
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October 2023 by Jen Z.
I really like this store in general for buying things because I can usually find something that works and for a decent price. But there's plenty of room for improvement... the staff don't have the best customer service, and the store can be a bit on the dirty side. If you bring items in to sell or trade, they give you almost nothing for them! Just a few pennies for items they could give you a better price for, which is a rip off and something I don't appreciate. Also make sure you look over the clothes carefully before buying them because some of them have holes or stains etc It's an ok place to buy used clothing but could be a lot better with some improvements
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October 2023 by Monica Waterman
This place I've tried to work with multiple times and customer service is extremely rude, also they rip you off, all these reviews about it being a great experience are insane.
