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November 2023 by Marley
These guys are awesome. They appreciate when you just got done with a big trip and accommodate you with a free month of storage on a one way rental! Makes landing simple. Five ⭐
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November 2023 by Alexys Berens
Adam and team are great. This is the best Uhaul location I have ever been to— and I have used Uhaul A LOT. They are so quick, efficient, and kind. I have nothing but good things to say and am so thankful for their help!
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September 2023 by Doni Nicoll
I chose this location because it was open on Sunday, and was honestly expecting a long day, but when I got there, they were ready for me. The staff was super helpful, and there were lots of people working, so it wasn't overwhelming for the staff or the customer. This location has bumped you back to a 5-star rating U-Haul (at least this location).
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September 2023 by Andrea Wells
Wonderful location, friendly employees, good rates, convenient options. So nice to be able to rent a truck just for the day for some local errands. Check in and out was simple and clear.
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September 2023 by Dave
It's rare to find excellent customer service these days, with a focus on listening to a customer's needs, and going the extra mile to make sure all those needs were met. My hat is off to the Uhaul location here in Tucson on Freeway - thank you for several positive experiences, you have a customer for life.
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August 2023 by Eladio Victoria
I purchased 4 extra large boxes, they gave me 3 so I noticed that when I'm returning back to my vehicle, then I tell the cashier what happened and he gave me the box missing but...He didn't even apologize! So he really tried to steal my money?Come on!
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August 2023 by Andrew
5 stars for the location but “0” stars for 800 customer service when calling the 800 number. This is the second reservation in a month that I’ve had to call customer service to go over the reservation, make changes, update and upon getting to both locations, the information I gave customer service over the phone was never updated in the system.
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July 2023 by bebe pavon
Mom rent a truck @ this location + packing supplies.friendly and professional staff.this location of Uhaul. is the closest to my home, and never have or had a problem..love this place and location.
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July 2023 by Dunia Y. Caldera
Brian gave us false information and we couldn't rent what we needed..Had to make an extra trip from Mesa, AZ just because of this..
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June 2023 by Zack S.
You can't go to a single U-Haul without the employees treating you like a person they are extremely scripted and won't stop telling you to use their poorly made app, also who moves so much they need a app on their phone. They will charge your card their late fee but won't pick up the phone to take payment to avoid a late fee. Never using them again their trucks are usually ghetto too get a Penske instead.
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June 2023 by Terry Stone
I arrived about 30 minutes before my scheduled pick up. I walked right up to a counter and the guy took my information, but when it came time to pay, I suddenly realized I did not have enough money on my credit card. So I was just about to leave when I realized that I could transfer funds to my Capital One credit card and I would be able to use the funds immediately. So a disaster was averted.
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June 2023 by aaron faucett
Fast and easy. I showed up early and they took care of me anyways. I only ran a few short errands so didn't have to put gas in, the gauge was still past full. Thumbs up
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June 2023 by Aaron Radder
Had an issue picking up a truck before the store opened so the manager helped me get a big chunk taken off the bill. It's awesome that customer service is still alive somewhere in this day and age. Thank you!
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May 2023 by Ed Ward
This place was clean! Big and well stocked.Staff was friendly and everything was exactly how it should be.Easier to get to from the freeway then it is from the east because you have to do a u-turn at the Eco grow place.Super simple to jump on the frontage road so leaving for any direction is quick and painless.Would not hesitate renting here for any of the uhaul things.
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February 2023 by Diversity of Food,Cultures u0026 Nature, People u0026 fun!
An amazing staff very friendly ppl, storage facility is safe, it gives you extra care to storage here like live surveillance!
