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January 2024 by Lawrence Beerbower
It needs more cleaning and carts.The last time I was there, they had no carts to help move stuff in and out of storage.
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January 2024 by R Jj
I just got my unit today and I have to say Tony was more than helpful polite and patient throughout the experience . If you are looking for true polite courteous professional customer service I believe this is your place. I look forward to doing business with these guys .
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January 2024 by Mary Melquist
It did it's job for the short time it was rented. A lot of homeless people in the area. In fact, each time I have gone there, there were homeless peoples hanging out in their units. I noticed that a lot of the storage units had red tags telling people their unit could not be opened (probably due to lack of payment). It is a VERY large inside Uhaul storage place, and they most likely have something available should you need a unit. There's also an area in the front of the inside area where you can put things when you move out that you don't want anymore...THAT alone gave them 3 stars. They have no carts to use anymore (with the exception of two grocery carts left behind in the parking lot). Our unit was in the very back. Too far a distance not to use a cart or dolly of some sort. But, the homeless people have stolen them so no carts can be used unless you get the ONLY one left from the main office just across the street. The homeless situation in the city is over and above. The only thing Uhaul can do is place a gated system around their facilities, which is what they probably need to do. The glass doors to go through to get to the units are in front of the building. Anybody can walk through them. No codes are used. No checking system at all.
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December 2023 by William Duran
Nice place
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September 2023 by Cassandra Cuestas
Just what u need for all your moving needs down to the ?’s and tape
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July 2023 by Ivonne
Lots of homeless hanging around all the time. Some even seem to spend time in there unit, as if living there. Its temperature control but it didn't seem like it the last time i was there. I rented for a while now. Use to be rept clean. Now not so much. Raised my rent about 3 times. I have stayed there because my stuff is kept cooler then burning heat outside which i very much appreciate.
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January 2023 by Patrick O'Connor (Thurstywolf.)
It is a great place it's climate controlled very clean and the staff are friendly and informative
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September 2022 by P Cetoute
Truck and tow trailer was ready when we got there. We were towing a classic Jeep, so we asked for oversized tire straps. We were assured they would be on the tow trailer. They were not. They were standard straps, so we had to go buy ones to fit. The truck only has 1/4 if a tank of gas. Not a fair start. The truck driver really well. We drove from Tucson, AZ to Atlanta, GA. No mechanical problems.
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June 2022 by Destiny Howell
I had a great experience at this U-Haul. Unfortunately they didn't have any larger rentals available this weekend but they helped us locate a U-Haul in town. It turned out to be the perfect size and a really good budget. It was only about a hundred for 20 miles and a 10 ft truck.
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May 2022 by Pam Foster
Waited on hold for more than 15 minutes to find out the calls are being forwarded to the main call center for U-Haul.. then when I asked if they had car dollies they wanted information that was not needed but was given.. and then hung up on me because I gave my husband's name who would have been the one to pick up said car dolly!! The representative sounded like she did not like her job and had an attitude as soon as she answered the call. I am unimpressed with the call center and their representatives..
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April 2022 by Raymond Molina
Highly recommend this location. The staff really does care and they truly look out for the customers.
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February 2022 by Kennieth Blake
Super helpful staff. I was looking for a trailer wiring harness. Everywhere I went it was almost $50. Came in asked them for what I need they looked it up told me they had it at another location and it was half the price. They called had it held for me and got what I needed when I needed it. Amazing staff. Thank you U-Haul.
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February 2022 by Atzan Gray-Dorito
i dont know much about uhaul, but from what i know, this uhaul is good.
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January 2022 by Jennifer Grubb
The truck was clean. The employees were super nice. We will definitely use them again.
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October 2021 by Sibyl Sheppard
Very poor customer service for this rental. Representative yelled at us. Demanded that our rental could not be for 24 hours. Refused to answer questions. We ended up having to call corporate office. This trip was refunded 100%
