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January 2024 by Melanie Turner-Harper
Avoid this location. There are no less than three structural vulnerabilities that make it easy to break in (which is what happened to me and at least one other people in the same hallway, wouldn't be surprised if there are more examples that I don't know about). The location managers are aware of the issues and don’t care, nor does regional leadership who literally explained to me line by line why they aren’t going to make anyone fix the problems, but offered to plant a big cactus on the other side of the part of the building where folks escape from to make it more difficult to get away.
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January 2024 by Natalie Philpot
The staff here is exceptional and so is the service .. If there's a problem they are very knowledgeable and willing to help. I GO HERE FOR EVERYTHING ... THANKS GUYS
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December 2023 by Brittney McKnight
Great experience
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November 2023 by Tami Hatcher
I have rented from U-Haul several times in several different locations but this location has the best customer service I have ever experienced. Connor went above and beyond to help me when a fuse went out in my vehicle. He took his time to help me replace the fuse at no charge and he did it without being asked. Connor knows what customer service means. The management team was there also when I had questions and needed assistance.
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November 2023 by DON'T HATE THE GAME
Manager has horrible customer service, was rude and then refused to do his job. Trashy attitude then gets all sensitive when he is called on his poor communication. Much better places to spend your money than here!
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November 2023 by john petrie
I have used this U-Haul location many times and it has always been a pleasant experience.
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September 2023 by Tamara SantaMarina
Andy and new employee, Jill are precious! They showed compassion and kindness while ensuring my safety by switching out my original requested truck to a beautiful cargo van instead of just filling the tire that signaled needing air. Jill is definitely a keeper!!! They should both get raises?
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September 2023 by Amber Smith
Best customer service! Pick up and drop off were a breeze! Great staff and location
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July 2023 by Siavash S
This place is great.The owner is super nice and goes to extra miles to keep you happy.Such a nice group of people, but they have to deal with a lot.So, dont be negative. It is not easy to run a storage in that part of town.
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July 2023 by Chris Sanchez
I left a set of keys in a U-Haul.. the guys were very helpful in retrieving them... Thank you so much
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July 2023 by Rena Washington
The personnel at this location we're extremely knowledgeable and friendly. I felt it was one less thing to stress about during my move.
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June 2023 by Rodolfo Garcia
both gentlemenworking at a Time we're helpful in guiding me in the right direction they did not have the specific trailer that I needed and quickly make me a reservation at another location it was very close to closing time and I did manage to get my rental very happy with the service at both locations.
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June 2023 by Leigh Bee
Called to asked a basic question and the person who took the call was trying to be quick witted with me instead of actually listening to the question. His coworker laughed at his rude quip at which point I changed my mind. I have rented from this location before but will take my business to a place where they respect each and every person no matter how d*** they think the question is to them
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June 2023 by Rick B.
They gave us a quote over the phone when we arrived. They did not honor the "charge us a double they charge just double cleaned, and as we complained, the woman went in the system and change the "while we were staring at it to match the double price. There shady and the guy who wrote us up was not trained well same information and then now we have to wait for a credit. I would never recommend this store to my worst enemy or Uhaul now.
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May 2023 by Ellen
This business will charge you for dents on your rental that you did not do. Very unethical. Choose another rental service!
