November 2021 by Julie H.
I rarely write Yelp reviews, and certainly even more rarely do I write negative ones -- But I have never been spoken to so rudely, so quickly. I was looking to move an existing Uhaul reservation to this (more convenient) location and wanted to figure out if this location had availability. The person I spoke to at this location cut me off and said, "I can't do anything with an existing reservation," which I understood. I wanted to simply ask about about availability at his location. I tried to explain, but he cut me off again: "You keep trying to talk!" I had to hang up. The whole call was less than 40 seconds. Giving an extra star, as I'm hopeful this was a miscommunication, and maybe this person was just having an off day, but the exchange rattled me.
