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March 2024 by Adam L.
Employee are rude and incompetent. They seem like they hate their lives and it makes the customers feel uncomfortable. Il use Uhaul again but Inwont go to this location. Trucks were barely clean. Someone needs to train some customer service into them.
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February 2024 by Clark Ray
Nothing. I was so insenced by the attitude and lack of respect and professionalism of your staff that I sought service elsewhere. I will never do business with UHAUL again.
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July 2023 by Rodolfo Garcia
Very happy with their service. Both gentlemen working that day were helpful and courteous good service will definitely return
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August 2022 by Ana W.
Terrible communication and customer service first thing when we got there we were told that our photo ID does not match our face and it took us 15 minutes to resolve the situation while the employees laugh about it. Then they asked us how long we need the truck for and we said four hours but they never told us we had it for 24 hours and believed we had to return it in four hours. We told them we wanted to return it to Green Valley, and at 6 o'clock during our move we got a message saying Green Valley was closed and return it back to Tucson and they sent us to a location that was closed. We tried for three hours unsuccessfully to reach somebody by text and phone but with horrible customer service we were unsuccessful. We took it back to Green Valley and dropped it off and we're charged additional mileage. Horrible customer service and communications. When calling U-Haul the next day they said they changed it to Tucson because Green Valley was full and that was a lie because when we returned it there was only two trucks there in a big empty parking lot. Do yourself a favor and rent a Penske truck it might be more expensive but well worth it!
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April 2022 by Joshua Malo
Service was quick and team was friendly. Had CQT75224 installed on a 2018 Subaru Outback. Online via U-Haul, pin to edge of bumper should be 6”. I didn’t actually measure it, but couldn’t fold up my bike rack after installed on hitch. I measured, and pin to bumper about 8”. They said they didn’t have alternate hitch available to decrease the distance so had to buy separate adapter. It would be appropriate to update with accurate distance from pin to bumper so people can plan accordingly and make sure their equipment will fit.
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March 2022 by Austin R
Ozman was awesome he was super fast and super kind great customer service I will be back because of him!!!
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March 2022 by Dale Draine
I needed a truck on a short notice and they came through!
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November 2021 by Maxx Coral
Hitch and brake controller installed on a 2019 Ford Transit 350 ??
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October 2021 by Heather Holt
This U-Haul ACTUALLY cares about their customers, unlike the one on Wilmot and Golflinks! That one lies to their customers even when they get caught red handed they still don't care!
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October 2021 by Felicita Stafford
The guys were super
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September 2021 by Jill Smith
The guys at Uhaul were great had the truck ready for me and made my pick up and return easy ...
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September 2021 by Steven Coleman
IT was good although the truck I rented was not cleaned good and it got Damaged in the night I had it I willne er the a truck again this is not clean
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September 2021 by dexter smith
Great bunch of guys, good service to...
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September 2021 by Nevin Blair
No problems.
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August 2021 by Richard Sharma
Osmond at the counter didn't want to help. Said I had to call Uhaul. I said I'm already here but again, he did everything possible to not answer any questions or help at all.Because of Osmond, I will not do any business what do ever at the speedway location. I also plan to call the corporate office to complain.I ended up at the Rita Ranch location and they were happy to talk with me and answer my questions.
