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March 2024 by Jason Quirk
Best location in Tucson hands down. Hal and his crew are always helpful and friendly.
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February 2024 by Bryce Silvas
Daniel D was such good help. He was quick and very responsive to us. Went in, he got us what we needed and made our lives easy. Thank you Daniel D. 10/10
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February 2024 by Charles Norris
Super friendly, super helpful and they are my location for all my moving needs! I’m a customer for life…
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February 2024 by Jorge Araiza
Best location In Tucson! Recomendasimo! Hal, Jesus, Rael, Melanie, Daniel and Johny provide me a great service, trucks were super clean and all the renting process was super fast and easy. HR!!
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February 2024 by Scott Morling
Nice facility. Clean vehicle. Well maintained. Did what I needed to do.
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February 2024 by Mark Pauley
Great place. People who take care of you are polite, professional, and very good at their job. You get in, they get you booked and very quickly you are ready to leave. Not a lot of standing around waiting.
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February 2024 by Enki Ululani
Hal, Hal, Hal, the manager at U-Haul, is the heart and soul of the store's success. His exceptional skills in leadership and problem-solving create an inviting atmosphere for customers of all ages. Hal's expertise and efficiency in handling installations make every visit seamless and enjoyable. The warmth and friendliness he brings to the store highlight why driving an extra 10 miles is a small price to pay for such outstanding service. His role in making this U-Haul location a success story is undeniable, and his management style is something that would undoubtedly benefit other stores as well.Hal even installed the brake controller so that I can back up as I have been without damaging it!!!
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January 2024 by Brett Krueger
The worst customer service experience I’ve ever been a part of. The employee, Alexis, was extremely rude and disrespectful to me and my time. She was verbally abusive and unhelpful in all scenarios. She did not check with me on my comfort with the equipment and ensure that I would be able to safely operate with the trailer. I will never rent from this location ever again.
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December 2023 by Omar Jad Ibn Al Farid
I have to provide a third-party person verification by phone. This is difficult because the phone call is sometimes met only with voice mail. There needs to be several alternative verification options to choose from to avoid problems. I check in online only to arrive and be told I need someone to vouch for me. It is useless and insulting.
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December 2023 by JIMMY Propst
This location is very unprofessional. They send trucks with holes in the tires and then charge xtra fees not talked about. Try getting ahold of them and its like pulling teeth. I recommend Uhaul, but not this location.
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December 2023 by Gary D Rasmussen Arizona
Amazing supply of products and services to assist with the move. The 26' truck was ready and waiting at the appointed time. The 5-year employee/owner (sorry, I forgot his name) was particularly helpful when he learned that my reservation had been bounced from two previous locations. In retrospect, I am very glad that it was because this location is really good. Highly recommend.
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December 2023 by Marc Kirby
Staff was knowledgeable and polite. Hal was great to work with, made everything easy. This is the only location I will use in Tucson from now on.
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December 2023 by Ira F
Best Uhaul experience across five states. I can't recommend this place enough. Excellent, quick service. I wouldn't go anywhere else in Tucson.
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November 2023 by Joshua Fouquette
Our storage unit was broken into at 2am they didn’t call us tell 3 even tho our unit faces a camera displaying at the register, our unit door was wide open with stuff strewn about and stuff directly in the roadways, the only reason they called us was because (they thought we left it open on purpose) they saw an orange dolly that “belonged to them” I had to call 10 times just to find out if someone broke into our unit or if they opened it. Not only were we ignored and treated like shi@ (my mom because she was the first here) but they lied and said they called the police to make a report 2 different times. When I got there after 4 he was finally requesting an officer and we were told we COULDNT touch our own storage to see what was stolen. called the north district U-Haul office and they didn’t even know about it after the store told me they were made aware
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September 2023 by Sam Carter
Great Newer Clean Equipment that everything works. Loved Special small Low Boy Trailer with ramp needed to move a very have Concrete Slab Table. Open Early and Late. Thanks
