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February 2024 by David Bertoldo
Hello,All my scans did not come through to me. There were two separate scans. There should have been about 20 pages in the first scan. Then 5 pages in the second scan.I received ony 1 page. of the second scan.The UPS store Silverbell phone is declining calls. Reason?? I've been trying to get through to someone at the Silverbell office since 2/19/2024
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February 2024 by Evonne Kucera
Always helpful people and good customer service.
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January 2024 by Michael Smart
Excellent service!
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January 2024 by Kelly L
Service was decent. Stopped in to drop off an Amazon return. On the small counter, there was not just the one tip jar (shown in picture) but the employees had both a tip jar and a "gratitude" jar. Next time, I'll be dropping off my returns at Whole Foods.
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December 2023 by Andy Monroy
I’ve been doing business with this particular store and owner for years and love the awesome service! I live abroad so having reliable and trustworthy service is crucial to me, thanks for such great service!
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October 2023 by Jim Tracy
When they are open it is fast and easy, but I've gone there acouple times and there's a sign on the door saying they ain't open that day for whatever reason, even though they are suppose to be open. Upsetting when you drive there for nothing.
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October 2023 by Studebaker Clark
A great store. They took such care packing up some fragile gifts sent to us in Washington state. Thank you Venessa.
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October 2023 by julie kluge
This UPS store is absolutely the best. The owner is always cheerful, efficient, and provides exceptional customer service. His store is clean, is well maintained, provides a wide range of services and he is incredibly helpful. I won’t ship from anywhere else…. A very important business in this part of Tucson. Thanks for all you do.
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October 2023 by Amy Chaney
I experienced greatness in customer service. They were very busy but not too busy to answer all of my questions and for that I'm grateful.
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October 2023 by Mister Midnight
I just want to thank and give the highest compliments to the staff at this UPS store, after they went above and beyond helping me get a package shipped to my home address in the Phoenix area, after the automated UPS “My Choice” system persisted in rerouting it back to them several times as an access point (a result of me living in Tucson previously, but unable to remove it online). The ordeal I went through over at least 4 days was due to the very unsatisfactory outsourced call center support, which wasn’t able to do anything to assist me. So the in-person staff here left me very impressed and I just want to give them props!
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October 2023 by Colleen Maki
Excellent customer service. Had box to mail AND a breakable item to pack & ship; procedure was easy & efficient. Employee/ counter clerk was very friendly, courteous, & knowledgeable. A pleasure to do business with someone not rushed or surly. Only visiting here but would definitely use this store again if needed** update : my Talavera pottery arrived safely, in pristine condition. Well packed- and now I have enough bubble wrap to last all year, lol
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September 2023 by J A
Customers beware, since this store moved from StMary’s Rd to Silverbell it’s a disaster: customer service zero, store organization scary and employee #185145 is dismissive, rude and has zero social skills: no greeting, no acknowledgment and not professional.
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August 2023 by Michele Rorabaugh
Was busy on a Saturday afternoon, but the solo clerk did a great job taking care of everyone in a timely manner.
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August 2023 by Chase Uba
Location is very convenient!! They are great for fast and easy handling of Amazon returns and any of your other shipping needs!!
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July 2023 by Ellinor Rico
Service here is impeccable.The staff is amazing. Always ready to assist and extremely helpful with shipping and questions. Although I miss it being just down the street. It’s not that much further away and the new location is so very nice! I will be returning as a loyal customer. Thank you so much for all that you do all of you!
