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March 2024 by Lola Gourdin
Very nice and helpful. No wait time
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February 2024 by Ryan Volton
Helped a huge bit when my mom passed away and I'll forever be grateful for that.
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January 2024 by M. Lopez (MINDY)
Clean everything.. great atmosphere and pretty calm and employees and staff are very quick to help you when in store.. thank you UPS store. ?
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December 2023 by jef wynter
this location has the worst customer service. Every time I have an Amazon return and visit this location, I'm told I need to buy a box, even though Amazon says to reduce shipping boxes and UPS will pack and label. On top of that same story this morning, you could tell the associate who opened the store did not want to be there. Not even a smile to greet customers waiting out side for the store to open. Never had a good experience here.
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December 2023 by Monique Taylor-Satchell
The representative was nice and fast and answered all of my questions.
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December 2023 by sharon oldfield
I have been doing business with the staff at this location, Broadway and Pantano, for over 10 years. They treat me like I’m part of their family when I come in. They always say hi tome and refer to me by name. Everyone who works there is very nice, very helpful, very efficient and very knowledgeable. I have always been greeted with a welcoming feeling.I highly recommend their staff for all your logistics needs!!
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December 2023 by Letticia Gillis
I love this store! The people that work here are so wonderful and helpful! I’ve been going here for years. The girls are really nice even when dealing with butthead customers! They always make sure to ask if there is anything else I need help with before leaving. They have so many services to offer and is so knowledgeable in what they are doing!!!
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October 2023 by Clint McKinley
Great store and employees! I've witness why some folks give such poor reviews. Word of advice: If you want respect and friendly service, try being respectful and friendly. It's that simple.
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October 2023 by A Taylor
Excellent customer service! They went the extra mile helping me to find the best price in shipping my package to a rural area.
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August 2023 by Chelly R
$17+ to fax ten pages but the staff was nice
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July 2023 by Travis H
Gabrielle is the most incompetent person I’ve ever experienced at UPS store. There is something seriously wrong with that girl‘s mind she should not be allowed to work in such a store. She even bad mouth the owners of the store about how they run there business. Not a good look don’t bother using this store the worker is useless and from the sound of it the owners are no better!!!
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May 2023 by Mark Gray
Awesome customer service, going the extra mile! Had to return a WiFi router to century link and didn't have the return id. The staff looked up a form in century link's site that was then easy to fill out to get the code.
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February 2023 by Ed M
I paid almost $150 to have an envelope shipped overnight. It took them three days to get it to its location in Maryland. The tracking information just says "Delivery rescheduled" without any explanation. They did NOT give me a refund. I can no longer trust them to deliver overnight. From this point on I will use a different service.
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February 2023 by Juanita Edgar
Always great service. They move quickly and accurately. Ive had a PO box here for years now and it has been well worth my money. My mail was always mixed up with other units at my apt and i never have that issue with my PO box here. All the staff is friendly amd happy to help.
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February 2023 by C
The staff member was very patient and helpful with my return. I appreciate her kindness as she prepared my return that needed extra packaging.
