US Alarm Brokers is a local Tucson alarm company specializing in security systems and camera systems, offering no contract services with wholesale pricing or free systems on a contract. The company is highly reviewed for its exceptional customer service, which is its main focus. Reviews consistently highlight the owner as knowledgeable, prompt, friendly, honest, dependable, and trustworthy. Customers report receiving very detailed proposals at fair prices, with flexible scheduling that accommodates busy lives. The installation process is described as professional, visually great, and completed without issues, often going above and beyond expectations. The service includes expertise in low voltage wiring, such as cat6 and coaxial, for both new construction and existing homes. After the sale, the customer service and support are noted as second to none, with quick responses to texts or phone calls, even on weekends, and the ability to solve issues remotely. The company provides education about the systems with no sales pitch, focusing instead on understanding exact customer requirements. Customers highly recommend US Alarm Brokers as a reliable local company for security system installation or upgrades.
Brandon was excellent at going the extra mile to help and ensure my store was secure! I appreciate the education he provided me and his service was amazing! Highly recommend this company!
November 2023
Highly recommend Brandon! Extremely knowledgeable, prompt, friendly and very affordable prices. It was a pleasure meeting and working with you. Thank you for your expertise.Joe and Rose Alvarez
February 2023
Brandon came to our place on time and reviewed our security needs. He got to work right away and activated the system while I was on a phone meeting. Highly recommended, he explains everything and no sales pitch like other companies and understands customer exact requirements. You will not go wrong with this company.