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March 2024 by Tom
This is one of the most inefficient usps in the entire world .God bless you, if you have to pickup a package here from their “Dutch Door”They leave you waiting at the door for an average of 40 minutes - 1hour.If you ask a customer service rep that’s free , if they can go look, they will say someone should be there . But no one is.It’s honestly pathetic and the manager of this location should be embarrassed with themselves.It’s very poorly ran .
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March 2024 by Pi Rsquared
Consistently very slow workers at counter. Could not work at this slow pace and keep their job if employed with a successful public business.They are also understaffed for the level of traffic encountered on many days. Need three or four desk employees, not two.
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March 2024 by mor yosef
The worst experience in my life ! Post office definitely need to update ASAP!
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March 2024 by Kaitlyn Killy
There was a bit of a wait but the staff were professional and efficient. Extremely helpful and knowledgeable!
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February 2024 by Jim Campbell
Luckily it my Thornydale branch in Tucson Arizona, they have great employees who are always polite and kind. And my delivery driver at my personal residence is very professional and nice. And considering what they do for the price of a stamp it's still pretty darn amazing value.
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February 2024 by Chris Houseman
This post office NEVER answers their phone.I had a delivery rescheduled for today and it was not delivered after waiting at home all day.
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February 2024 by Rose Jones
Five months after my mail forwarding went into effect. the carrier is still delivering my mail to the old address and when I try to contact the post office manager, no one EVER answers the phone. The worst service I have experienced so far from the USPS!!!
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February 2024 by Michaelena Hoeye
I have tried really hard to give this location a chance, but today is the last straw! This is the single worst customer service location that I have been at. The person that opens the Dutch door forPackage pick up has been RUDE the past 6 times that I have come and to the other people waiting also. Please please please retrain the staff at this location about being customer service friendly!!!!
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January 2024 by Damon Chen
Phone line robot is infuriating
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January 2024 by Shelby Davis
Gloria was the kindest person I've encountered at any post office I've been to. She gave my 3 year old a coloring book and crayons and was quick and efficient in my transaction. More people should be like Gloria!
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December 2023 by Lucia Barretti
Thornydale post office is the worst. When my package was being delivered to my apartment mailbox which has 25-30 large lockable lockers, they claim there was no secure place to leave it. When I followed up, the phone rings and rings and rings and then disconnects you.The tracking number no longer shows as valid and the article number got me no where. So done!!!
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December 2023 by Alexus Galindo
Never answer their phones and they have very very rude employees
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November 2023 by Tam B
Always very nice and professional.
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October 2023 by Lunar Thief
Love this location. They are friendly and always helpful. I'm glad to see the same faces when I drop by.
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October 2023 by Arthur
Good luck getting anyone on the phone , had mail held then to be delivered at end of hold. Guess what? No mail. US postal should be eliminated, give the service to the highest bidder. That goes for many government agencies.
