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March 2024 by Trevor Sheffield
In 10 years of shipping products I have only had one insurance claim I have had to file. This month I had to file 6 claims. The boxes are showing up beat-up, opened, and broken from this post office. One box was opened, item broke, and the piece taped on...This makes us look bad to our customers. Try explaining to a customer you didn't send them an item that was broken and taped back together in a sealed box...does not reflect well on my business.
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March 2024 by Anna M.
Do not come here, staff is not helpful when issues are brought up. Worst experience at a post office.
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March 2024 by jon keller
No one answers the phone. According to a tracking number a package for me arrived at at the post office at 1030am, 4 march. today is march 8th & still no package. terrible customer service.
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March 2024 by Alyssa K
Worst service ever. Not informative and very rude.EDIT: new comment. I went to return an order which I have done in the past here, and they at least tape it up and send it off for me. Today, I saw them reject someone ahead of me and myself saying that we had to go tape and prepare the packages ourselves. We had to purchase the tapes provided there in order to send out the orders, which are just supposed to be free returns. Try to avoid this place as much as possible if you need to return something because it's not guaranteed it will be free o that they will be of any help. Not sure if this is a new policy, or if I got dealt a lazy worker but we go to them to prep our packages so that we know it's done correctly and they can't even do that.
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February 2024 by luzmaria silvas
Love my career here and the benefits are great
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February 2024 by ReMarie
I wish they had more windows open… the wait is insane
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February 2024 by Brandon Noe
horrible experience, writing this review on my 4th hour of waiting to get a passport because i need it asap and appointments keep showing up which delays my turn more and more. They have one person working behind the passport door. Not to mention every worker is extremely rude and has so much attitude. I do not recommend coming here at all.
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February 2024 by Dairen Arvizu
Horrible, waited for passport for over 2 hours and there was only 1 person helping out. In those 2 hours he only helped 1 family, the appointments kept growing and I was a walk in so obviously he was going to help appointments. Wasted 2 hours and left without a passport.
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February 2024 by J
Place needs better workers! If you hate your job fine but don’t work there. Shipping out a big package and lady looked annoyed, not like she was paying!
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February 2024 by hugo santiago
Worst service ever
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January 2024 by Trang Cao
Lavonne is the worst officer , very un patient , so unprofessional. Won’t ever come back .
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January 2024 by linda zeitler
Always good experience here!
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December 2023 by Jason Price
Excellent customer service, runs circles around the others, (ups/FedEx) They are only in business because they allow them to stay in business, the USPS has more planes in reserve than both ups and FedEx have combined. Monopoly bad, competition good.
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December 2023 by Linda DeMay
Why my mail going to Clovis New Mexico was sent to Honolulu Hawaii ? I can’t seem to find any one who knows. I am not happy about this! L. DeMay
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December 2023 by Robert Fraser
I was on the phone for a hour and couldn't talk to anyone about anything at the cherrybell office. This is why I never use USPS. Customer support SUCKS ??
