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February 2024 by Ashly Ulrich
Nice and clean here! Secure building is very
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February 2024 by Deena Baldino
The only positive thing I can say is the hotel and rooms are nice and the laundry was free. The road noise is horrible and we slept in earplugs every night. The staff are rude and have no intent to make your stay better nor do they want to smile, be helpful or even care if their guests are there. When I lost my key card at midnight, one night, the hotel was locked from the pool area which already is within a locked gate. I knocked and the front desk woman, very annoyed, let me in. I showed her my drivers license and because it was an interim renewal license (paper w/pic), she threatened to call security if it really “wasn’t my room”. My name was even on the room. My Costco Citibank as another ID.I was 45 min late checking out (10:45) because I woke up late and had to shower before my flight. Three times staff knocked on my door instructing me to vacate. The third time the manager forcefully/rudely demanded me to vacate. I told her to come in and clean, but she said no, I had to leave. I threw my half packed bags into the hallway and finished getting dressed. Come on! Do not stay here. HGV member.
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February 2024 by S W
The rooms were very clean and the bed was comfortable. I usually choose a shower over a bath, but the tub in our suite was so inviting that I enjoyed a long soak after our day's hike.Our room backed onto the road, and we heard vehicle noise and the A/C throughout the night. It didn't bother me as much as it did my partner. If I were to stay again, I'd request a room on the interior (looking out on the pool).Our door keys gave us access from the street to the lobby, and the front desk was staffed as well. We did see several people walking through the hotel parking lot who did not appear to be guests, but we didn't have any issues parking our car there.
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February 2024 by Larry Brown
The rooms are nice, but they are starting to need some updating. Overall, it is a very nice and conveniently located property.
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February 2024 by Dr. Bel Winemiller
Excellent place to stay. It is clean and close to everything in Tucson.
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January 2024 by louis adams
Great place to overnight on our way to Mexico.
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January 2024 by chris diamond
David at the front desk was lighting fast and very helpful. Room was spotless. This will be the only place I stay in the future when in
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December 2023 by Daniel Huerta
Safe and Comfortable
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November 2023 by Ildiko Scott
Had a living room area with a very small kitchen, 2 burners, no oven and small stove. There wasn't a big bowl or anything to beat eggs in, we had to use a pot. No measuring cup. The cook top surface was too small, we had to move the pan around to cook something.I had a live bug on my pillow! There was huge cockroach in the bathtub, never seen one that big. The pillows were to big and hard. We asked for 2 feather pillows and we got one about 2 inches thick. Why would they even provide a feather pillow so thin it was like nothing? When we asked for 2 thicker feather pillows and we got it. The toilet paper was too rough.We had a room with a balcony. It was kind of small, but good for 2 people.Doesn't have a restaurant or breakfast.We got this through RCI our timeshare.This one of the most basic timeshares that we've stayed it.
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November 2023 by James Watt
Great place to stay-Tucson- no matter where you stay - unless the foothills - there are too many homeless-This hotel has 24 hour “unneeded security-“ but very nice to have the extra amount of eyes on the property-Hot tub is great-PoolTablesPing ping -8-10pmVery great stay !
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October 2023 by Sha S
Just a fabulous hotel, very comfortable, spacious, and clean. Close to CVS and McDonald's. You can easily spend three times more in other places, but this is still a fabulous idea.
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October 2023 by Jason Johns
One of the best places I've stayed at.. the woman who was working that night she rocks.. I'm glad I chose this place. No worries no loudness.. just was glad to get away for a while. I highly recommend this hotel.Rooms: Good rooms.Safety: Nice and quietWalkability: Stores
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September 2023 by MTK TUCSON / Versamitts
Pretty great with the suites. as some are very spacious .Also the rooms have been consistently clean . The drawback I noticed was a lukewarm jacuzzi . That's enough for a star deduction . I would confidently recommend a stay for those looking for a comfortable room and access to all sides of town .Rooms: Again clean and spacious
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August 2023 by mike black
I stayed here while on vacation. A piece of mail I ordered was taking a bit too long to arrive. Tracking it, I found out the package had already been delivered. When I went to the front desk to pick it up, they said No, no, no.Another phone call to the sender and sure enough, the package had been signed for by a front-desk employee. They had the date and exact time. I was advised to file a police report, which I did.
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August 2023 by Martha V.
Amazing staff, rooms, and amenities. I've been stay at the resort for about 5-6 years every time I visit family here in Tucson. This hotel is a blast of fun for families.. my kids love it here because of all the games they offer in the play room.. we just learned that they give free snow cones on Wednesdays which is another reason my kids will love this place. Staff is honestly amazing.. if you have any problem at all during your stay, they will go above and beyond to make it right. I've always dealt with Sheri and Amanda and they always treat my family and I so warm and welcoming.. this time I've had the pleasure to meet new staff here, and so far, amazing, David and Mary were the first to greet me during check in.. I haven't even started how awesome and roomy the rooms are.. these rooms were built with families in mind. Please stay here next time you visit Tucson if you want a great stay with fantastic amenities, this is the spot.. thank you to all the staff here, you are all amazing.
