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March 2025 by Peter Lauer
Victoria is the best! Took time and made sure we were happy.
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March 2025 by Judith Libby
Victoria and Jake were welcoming, helpful, and solved my problem. A very nice store.
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March 2025 by yadira caballero
Jake demonstrated an exceptional level of expertise and professionalism in handling my issue. After spending nearly four hours navigating Verizon’s online chat support with little progress, my patience was wearing thin. Jake immediately recognized my frustration and efficiently took charge of the situation. In less than 45 minutes, he resolved a problem that had seemed insurmountable, turning a stressful experience into a seamless transition. His knowledge, attentiveness, and commitment to customer satisfaction were truly commendable. Thank you, Jake, for going above and beyond to provide outstanding support.
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March 2025 by Jan Jeffries
Victoria was great purchased new phone as trade in and she was fast efficient in moving all my data to new phone very pleased with process ask for Victoria when you are at Verizon Sunrise and Swan store
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March 2025 by Sharon Gardlund
Victoria was a fast, expert and very helpful assistance in transferring to a new cell with minimizing the cost...delighted with service!
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March 2025 by Jacquelyn Fernandez
Jake & Victoria were awesome to work with! Everything went smoothly, quickly and things were thoroughly explained to us. Thanks guys! We will be back!
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March 2025 by Marcia Davenport
Victoria did a great job activating our new phone!
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March 2025 by Colleen Swain
I got the dreaded iPhone black screen. I went to this Verizon store because of the reviews. They didn’t let me down. I entered the store and Victoria greeted me and asked “Hello, how can I help you”. I told her what happened to my phone and she led me through the process of getting a new one. I have trouble walking and asked if she minded me sitting down. She was so accommodating. She brought things for me to look at and showed me where the accessories were. The plan we had was no longer in use and she walked us through in choosing a new Verizon plan. And of course to make things more complicated, since my phone number is the primary on the account, verification code to that number didn’t work. She said no problem and solved it. I could go on, but in the end I walked out with a new phone with my old number. The whole experience was wonderful and not stressful. It was Victoria who made it this way. Shoutout to Victoria!!
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March 2025 by Joseph Simmons
Victoria was great
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March 2025 by Rob Owen
Today I acquired Verizon Home Internet at this location. Victoria was very helpful.
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February 2025 by Connor Ray
Staff was unbelievably helpful and knowledgable.
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February 2025 by Jamie Stewart
Victoria and Jake were extremely helpful, knowledgeable and friendly. I would definitely recommend this location to any of my friends or family.
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February 2025 by Alison Deming
Shelby was great help upgrading my device and getting me the best deal!
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February 2025 by Erienne Weine
If you want truly exceptional service at Verizon, Jake here is your person! He truly is the best! Jake was able to bring me insight that I was not able to find at any other location in Tucson. I saw firsthand that he has people following him all over town! Im not kidding, lol. Verizon - send him a huge thanks for keeping so many customers happy! And I just want to personally thank you Jake for taking the time to truly help me today. :)
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February 2025 by Johnny Hernandez
Horrible location don’t do trade in at this location they will take your phone & leave you with a $1000 phone that was supposed to be free