Walgreens Pharmacy has a team of friendly and helpful staff who are committed to assisting customers. Many reviews highlight the kindness and professionalism of employees like Danielle and Maddie, who go above and beyond to provide fast and compassionate service. Customers appreciate their efforts, especially during urgent situations, and feel well cared for when staff are available. However, the pharmacy faces significant challenges due to being understaffed. This leads to long wait times for medication fulfillment, sometimes taking most of the day even when prescriptions are received early in the day. The limited number of pharmacies in the area means many patients rely heavily on this location, which can cause it to become very busy. As a result, the pharmacy struggles to handle the volume efficiently, causing frustration among customers who need their medications quickly. Some customers express hope that the opening of a nearby store will help ease the workload by reducing the number of patients coming to this pharmacy. Until then, many recommend considering other pharmacies if they are available nearby, especially if quick service is important. Overall, while the staff is praised for their kindness and professionalism, the main concern remains the understaffing and resulting delays.
Victoria needs an attitude adjustment and less of a condescending tone for the most basic assistance. Completely baffled st her disregard for people. However, the young men working up front completely courteous and helpful and only reason I scaled up to 3 stars vs 1.
January 2024
Maddie was very helpful and personable. She got things done promptly and was very professional. I will definitely be back.
October 2022
Maddie was super helpful and kind.? Thank you for getting our prescription quickly and accurate.??Thank you ?
